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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,734 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,734 reviews

February 04, 2024

I would like to complement Joshua Wagner on his excellent customer service skills in the service department at Monrovia Jeep. He was very efficient, professional and friendly helping me with my Jeep service More

by john.armstrong441970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave Joshua this excellent review, John! He will be delighted to hear of your kind words and to know that you deeply valued his assistance. It is our pleasure to serve you and your Jeep's needs in any way possible. Take care!

February 04, 2024

Efficient check in. Cooperative with my requests. Josh was very helpful and friendly. Would Recommend. More

by john.armstrong441970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

John, Thank you for sharing your positive experience with us. We are glad that Josh was both kind and helpful throughout your visit. It is an honor to have earned your kind recommendation. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 02, 2024

Tammy and Jack made purchasing a new truck seamless they were very informative through the whole process and were great to work with. More

by mike@zenzolaCONSTRUCTION.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Ranville
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your stellar review of Tammy and Jack! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was smooth. Congratulations! Thanks for choosing Monrovia CDJR for your automotive needs.

February 01, 2024

Hansel provided impeccable, friendly and no-pressure service during our remote purchase experience of a Toyota RAV4 at Monrovia dealership. They provided me with documents, facts and a video of the More

by arcarder
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Nunez
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review of your dealership experience! We're delighted Hansel provided you with all the support and guidance you needed from afar to make this transaction a breeze. Congrats on the new RAV4! We wish you all the best in your upcoming journeys, from everyone at Monrovia CDJR!

February 01, 2024

I bought my Jeep at this dealer because they had the one I wanted on the floor. I wasn't too concerned about the service dept., which looked kind of small. But they have not disappointed, and I've never tak More

by kristian_solem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback, Kristian! We're pleased you continue to receive the best care and guidance from Wendell and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 01, 2024

Very great experience with customer service everything was good that they answer all questions we had. More

by lorenavillarreal323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez, Luis Bravo
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Lorena, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

February 01, 2024

Thanks to Isaac Borquez for taking care of my Cherokee! Great work and communication. Cheers More

by stephenmcbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Stephen, thank you for sharing positive feedback on Isaac! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Isaac provided for you. We look forward to your next visit!

February 01, 2024

Even though the dealership is small but the service is great. Wendell went above and beyond to make sure I leave satisfied. Thank you Wendell again for your respectful work. More

by lilitn32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell was great and very helpful service worker
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review of Wendell! Wendell is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your Jeep. Thank you for continuing to choose Monrovia CDJR!

February 01, 2024

Service was great, was in and out without any worries. Thank you Isaac for helping me out! More

by monicadyrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in service department
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Isaac handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose LA CDJR for all your automotive needs!

February 01, 2024

I had to come in and check a device transmission message following a recall fix. Isaac answered my request promptly and set me up with a overview of my vehicle. It was done the same day and the issue was ad More

by A27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac (Service Dept) 5 stars
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Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review of Isaac! Isaac is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Monrovia CDJR!

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