Monrovia Chrysler Dodge Jeep Ram - Service Center

I made a appointment for service and was not told that the dealership has moved to another location. I called the service number when I arrived at the old location and when I was told the new location is the dealership has moved to another location. I called the service number when I arrived at the old location and when I was told the new location is at the old Honda dealership around the corner I almost didn't take my car for service. I took my honda civic a couple times there when it was the honda dealership and I hated it because of it being crowed with cars on all sides, the waiting room was like going in a morgue and bathrooms were dirty and nasty and it's still that way. Why would Chrysler downgrade their location. When I arrived I squeezed my 300 in between the 2 posts in the service area, got out of my and waited a while for anybody to come out to help me. Service was great and quick. The waiting room was freezing cold, I tried closing the door but everyone coming in and out to use restroom kept propping the door open, luckily I didn't have to wait long for my car. The bathroom from the old place to the new place is a big difference, like night and day, not in a good way. More

Above and beyond service. Did everything I asked for in a timely manner and even threw in a service that Ive postponed a couple of times. Will definitely be coming back again. Did everything I asked for in a timely manner and even threw in a service that Ive postponed a couple of times. Will definitely be coming back again. More

I was able to take my car in easily & they were very professional in their service professional in their service More

The guys were very Fast efficient and friendly five stars very professional guys car was in and out like a pit stop very professional guys car was in and out like a pit stop More

The guy that helped me was really nice. He acknowledged me right when I walked in. That has not always been the case when I’ve come in there. He acknowledged me right when I walked in. That has not always been the case when I’ve come in there. More

We LOVE this dealership, and especially Service Rep ISAAC BORQUÉZ - all at the same time, he is Rigorous, Efficient, Helpful, Communicative, Proactive, and a True Member of the Human Race. Promote him, he WI BORQUÉZ - all at the same time, he is Rigorous, Efficient, Helpful, Communicative, Proactive, and a True Member of the Human Race. Promote him, he WILL be the same person on any larger scale, and to leave him where he is, while wonderful for us, YOU will have jumped over dollars to pick up dimes. More

New spot , much improved from previous location. Got me in and out pretty quick. Thank You Got me in and out pretty quick. Thank You More

Oil change was done very quickly on the same day as I got called in to pick up my vehicle from a repair called in to pick up my vehicle from a repair More

This is the absolute worst service we have ever gotten. Not only is a Jeep the worst car we have ever purchased (it's had 2 major issues since we bought it...one being the transmission) but the service at Not only is a Jeep the worst car we have ever purchased (it's had 2 major issues since we bought it...one being the transmission) but the service at this Jeep dealer is awful. When we took it in for the transmission issue, it took them 2 months to fix it. They claimed they would give us a rental but that never happened. We were given the run around about everything and we even had to call the manufacturer ourselves because apparently, they couldn't do it themselves. We had to file a claim and even then the issues weren't handled. I've honestly never had this bad of service anywhere. Our other car is a Ford and it's got nearly 200,00 miles and it's been great. Do yourself a favor and buy any other car than a Jeep. More

This is the only place I go to have the service done on my Jeep. I trust them wholeheartedly. I've never been taken advantage of, and the service is great. my Jeep. I trust them wholeheartedly. I've never been taken advantage of, and the service is great. More