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Montrose Chevrolet GMC

Ashtabula, OH

Overview
Employees
Reviews
Vehicles
4.6
85 Reviews
Our Chevy GMC dealership caters to the unique journeys of every guest, whether they seek a reliable used car or the thrill of a new Chevrolet or GMC. Our inventory reflects a commitment to reliability and capability, featuring a remarkable selection of versatile Chevys and bold GMCs. For enthusiasts of timeless classics, our dealership offers a range of pre-owned vehicles spanning various makes and models of the recent past. Standing out among them are our certified pre-owned vehicles, each meticulously inspected to ensure optimal performance and accompanied by various benefits.
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2824 N Ridge Road East

Ashtabula, OH

44004

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Showing 85 reviews

April 19, 2026

Very polite, pleasant, willing to accommodate the customers needs explains in detail the work to be completed More

by danye.milyaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 19, 2026 -

Montrose Chevrolet GMC responded

It’s wonderful to see your 5-star rating. We’re glad our team clearly explained the work on your Chevrolet Trailblazer and accommodated your needs. Let us know whenever you need service again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

April 14, 2026

Fixed the problem but a new problem occurred and did not mention it to me until I picked up the vehicle More

by gww9898
Recommend Dealer
No
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Apr 18, 2026 -

Montrose Chevrolet GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Apr 18, 2026 -

Montrose Chevrolet GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

April 08, 2026

Been there twice in the past week and nothing seems better 🤷. We will see where this goes More

by serge548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenna
Report | Print
Apr 10, 2026 -

Montrose Chevrolet GMC responded

We're sorry you didn't have a 5-star experience. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

April 06, 2026

This was a pleasant experience from the beginning to the end. I was in and out with final paperwork in just a few minutes as it was prepared prior to returning for my vehicle. More

by saybrookfirechief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was on the ball!
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Apr 06, 2026 -

Montrose Chevrolet GMC responded

We’re glad your Chevrolet Tahoe service was seamless from start to finish. It’s rewarding to know the paperwork was ready when you returned and sped up your visit. We look forward to assisting you again in the future. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

April 05, 2026

They were excellent, they even cleaned my floor Mat’s and swept my jeep out. Highly recommend them. More

by STACAHOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick from the collision center
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Apr 05, 2026 -

Montrose Chevrolet GMC responded

It’s great to know our team cleaned your floor mats and swept out your Jeep. Thank you for recommending our service and we look forward to assisting you again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

April 01, 2026

Overall I felt that Hannah did her very best to get us the best price on a replacement of my transmission. With that being said, there were some hiccups at the end with the final price and information n o More

by amarch0
Recommend Dealer
Yes
Employees Worked With
Hannah
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Apr 02, 2026 -

Montrose Chevrolet GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 29, 2026

Professional friendly informative knowledgeable Great staff would recommend the dealership to friends and family Fantastic More

by JJRFAB
Recommend Dealer
Yes
Employees Worked With
Hannah Gillis Don Chamberlain
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Mar 29, 2026 -

Montrose Chevrolet GMC responded

Thank you for sharing your experience with our team. We’re glad to hear our staff provided professional and knowledgeable service for your Chevrolet Equinox. We appreciate you recommending our service and look forward to assisting your friends and family in the future. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 24, 2026

Always a great experience! Treated well. Paul is the best and always takes care of us. More

by jlewis37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

Montrose Chevrolet GMC responded

We’re glad every visit leaves you feeling well cared for. Paul works hard to keep your GMC 3500 in top condition, and it’s wonderful to know you appreciate his support. Thanks for your continued trust. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 22, 2026

Had to have body work done, they did a great job, kept me up to date and got it done early. Great experience. More

by Bob971969
Recommend Dealer
Yes
Employees Worked With
CHhristine at Ashtabula and I can't remember his name at Jefferson but he left me voice mails to keep me up to date as everything was done.
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Mar 22, 2026 -

Montrose Chevrolet GMC responded

It’s great to hear you were happy with the body repair on your Cadillac SRX and that our team kept you updated while finishing early. Thank you for sharing your experience. We look forward to assisting you again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

March 21, 2026

not very happy with service dept. was MISLED BY HANNA . asked for a price for a service [oil change] on my truck .and the oil cost more than what she quoted for the whole job. Cannot More

by BCLOWSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
mark farmer,eric the technician,hanna in service
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Mar 25, 2026 -

Montrose Chevrolet GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Mar 25, 2026 -

Montrose Chevrolet GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

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