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Montrose Chevrolet GMC

Ashtabula, OH

4.6
188 Reviews
Our Chevy GMC dealership caters to the unique journeys of every guest, whether they seek a reliable used car or the thrill of a new Chevrolet or GMC. Our inventory reflects a commitment to reliability and capability, featuring a remarkable selection of versatile Chevys and bold GMCs. For enthusiasts of timeless classics, our dealership offers a range of pre-owned vehicles spanning various makes and models of the recent past. Standing out among them are our certified pre-owned vehicles, each meticulously inspected to ensure optimal performance and accompanied by various benefits.
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2824 N Ridge Road East

Ashtabula, OH

44004

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Showing 188 reviews

October 01, 2026

Always helpful, and pleasant to work with. Scheduling easy and usually quick! Kim and Aaron great! More

by BULABOY62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim, and Aaron, Jerry
Oct 02, 2026 -

Montrose Chevrolet GMC responded

We’re glad scheduling your new Chevrolet Trailblazer purchase was straightforward and quick. Hearing you found our team helpful and pleasant means a lot to us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

October 01, 2026

They were very helpful and fast in getting my car back to me. Understanding of my stress More

by alyce081246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT. Summer
Oct 01, 2026 -

Montrose Chevrolet GMC responded

We’re glad our service team could swiftly return your Equinox and ease your stress. Your kind words mean a lot to us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 26, 2026

Wonderful! ! It was a pleasure working with him!! He is very knowledgeable and so very helpful! More

by joycebrown808
Recommend Dealer
Yes
Employees Worked With
Brian Bock
Sep 26, 2026 -

Montrose Chevrolet GMC responded

Knowledgeable support is at the heart of how our service department operates, so we’re glad the service on your Cadillac XT5 was helpful. Your praise and five-star rating mean a lot to us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 25, 2026

I have purchased multiple cars from the dealership, always a pleasant experience and the process is smooth. . More

by KRISTIN.LAMSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Feather
Sep 25, 2026 -

Montrose Chevrolet GMC responded

Knowing that every purchase, including your used Toyota Grand Highlander, has felt smooth and pleasant is rewarding. Your continued trust means a great deal to our team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 24, 2026

Wanted $800 for to change a sensor which I bought at another GM dealer for 150 bucks outrageous. Price a new truck there found the same thing at another dealership $5000 cheaper come on.!! not happy at More

by KIW744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mullen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Montrose Chevrolet GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 23, 2026

I came back to this dealership after a bad experience with the dealership I purchased my vehicles from. The service staff was interested in how they could help me with my vehicle repairs. Both my truck a More

by CTRANCKII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Sep 23, 2026 -

Montrose Chevrolet GMC responded

Knowing our service team’s genuine interest in addressing repairs on both your truck and your Buick Envision resonated with you means a lot to us. We’re pleased we could earn your trust again, and we look forward to helping with all your future service needs. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 21, 2026

Explained everything n went beyond that to help Very nice n polite, she was very good at her job More

by glilley86
Recommend Dealer
Yes
Employees Worked With
I think her name was Hanna or hailey?
Sep 22, 2026 -

Montrose Chevrolet GMC responded

Knowing we explained everything clearly and went above and beyond to help means a lot to us. We’re glad our team could assist you so politely during the service on your Chevrolet Colorado. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 20, 2026

Unprofessional and poor management all the way up the chain. I called with a complaint and have yet to hear back from anyone. I even asked for Todd Mullen to call me back. More

by carlfloor02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 20, 2026

I’m not sure why you needed to open my glove compartment to perform an oil change, but since you did, the least you could do is put the stuff you removed back the way you found it. I had some extra napkins More

by SHAWN.HARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 27, 2026 -

Montrose Chevrolet GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 15, 2026

Very professional and curious. Quick to give answers. Concerns corrected. Would recommend service to others More

by pkim6828
Recommend Dealer
Yes
Employees Worked With
Don't remember. Service department
Sep 15, 2026 -

Montrose Chevrolet GMC responded

Knowing that our service on your GMC Terrain met your expectations with clear, prompt answers means a lot to our service department. Thank you for recommending us to others. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

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