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Montrose Ford
Fairlawn , OH
954 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 954 reviews
July 28, 2026
very nice accomodating and responsive. Tommy was excellent and listened to things that were important to me. I wasn't crazy about the financing process and the limited options I had. Tommy was excellent and listened to things that were important to me. I wasn't crazy about the financing process and the limited options I had. I have excellent credit and should have been able to obtain a better interest rate. but at the end of the day, Tommy had really gone of his way to help me and close the deal. I wasn't going to penalize him because of the financing options More
by sbaker022862
Verified CustomerEmployees Worked With
July 28, 2026
Montrose has been a trusted dealer for our family for years. The personal service we receive from Matt as well as the whole maintenance crew is amazing. I wouldn't buy a car anywhere else! years. The personal service we receive from Matt as well as the whole maintenance crew is amazing. I wouldn't buy a car anywhere else! More
by terry84
Employees Worked With
July 27, 2026
The person I spoke with in the phone was helpful and efficient. The man who managed the servicing of my car seemed knowledgeable and was very professional. efficient. The man who managed the servicing of my car seemed knowledgeable and was very professional. More
by buckeyegeek1
Employees Worked With
I regret that I didn't get his name. He was a tall
Black man.
July 24, 2026
Scheduling was simple and the communication outstanding. The technician provided a video with the scope of work and then solution they found. The technician provided a video with the scope of work and then solution they found. More
by KCHAMBLISS3
Employees Worked With
July 24, 2026
Tommy found me the exact truck I was looking for. He was easy to work with , and Adam in finance was as well. He was easy to work with , and Adam in finance was as well. More
by jeremy.stillwell1
Employees Worked With
July 21, 2026
Mark was phenomenal to work with. He was very organized, professional and accommodating for my wife and I. He was very patient with us, got to know us and gave us his all. Overall A+ He was very organized, professional and accommodating for my wife and I. He was very patient with us, got to know us and gave us his all. Overall A+ rating for him, couldn't have asked for a better salesman to work with! More
by rmcerrito
Employees Worked With
