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Montrose Ford

Fairlawn , OH

4.6
906 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 906 reviews

June 27, 2026

The service and four Montrose the best Andre cannot be a better worker in the staff of the service department More

by miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea service department
Jun 27, 2026 -

Montrose Ford responded

Thank you for the 5-star rating. We’re thrilled our service team provided excellent care for your Ford F-150. Your recognition of our staff’s performance means a lot and we look forward to assisting you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 27, 2026

Montrose Auto Group provides outstanding personalized service. This couldn’t have been an easier purchase and I would highly recommend using this group for any future auto needs. More

by krebsv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Montrose Ford responded

It’s great to hear our personalized approach made your purchase effortless. We’re thrilled to see you enjoying your new Ford F-150 Hybrid and grateful for your recommendation. Please reach out if we can assist with any future auto needs. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 27, 2026

I would definitely buy from your dealership again if you had a vehicle that I would be interested in buying. More

by blacklabs310
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Spelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zlojutro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Montrose Ford responded

Thank you for choosing us for your used Toyota Camry purchase. We’re glad you’d consider us again and will be happy to let you know when we have vehicles that match what you’re looking for. Please feel free to tell us more about your preferences so we can keep you informed. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 26, 2026

I never had any problems all concerned was brought up and explain in advance! Thanks More

by BENSON9739
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 28, 2026 -

Montrose Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 26, 2026

I’ve purchased 4 vehicles in the past 8 years from Montrose Ford and always have a great experience. More

by brandon@newmarketfa.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Montrose Ford responded

We’re honored to have welcomed you back for four purchases over the past eight years. It’s great to know your new Ford Expedition Max has delivered another outstanding experience. We’re here for you when you need us again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 26, 2026

My first thought as I pulled up was they have a nice large stock of vehicles. Once inside I was greeted with friendly faces. Matt Stringer was very helpful in picking out and getting the best deal poss More

by CSROGERSOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Spelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Springer
Jun 26, 2026 -

Montrose Ford responded

It’s great to hear you appreciated our wide selection of Ford vehicles and the friendly welcome you received. We’re glad Marcus took the time to guide you through the technology features and ensure you felt confident with your new Ford. Enjoy the journey ahead and let us know if we can help again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 26, 2026

I have been servicing my Ford Escape there for 5 years now. I know I am in good hands with Rick. More

by SUSANL8503
Recommend Dealer
Yes
Employees Worked With
Rick always takes care of me. He is the best. He is truly an asset for your team. Thank you.
Jun 26, 2026 -

Montrose Ford responded

Thank you for entrusting your Ford Escape to us for the past five years. We’re delighted to hear you feel confident in the care our team provides. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 26, 2026

Excellent service, friendly staff, and a smooth experience from start to finish. Highly recommend this dealership!" More

by DRADUKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Snyder
Jun 26, 2026 -

Montrose Ford responded

Thanks for recommending our service! We’re glad our team delivered friendly and efficient care from start to finish. We appreciate your trust in Ford and look forward to taking care of your vehicle again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 25, 2026

Trevor was so pleasant to work with. He was extremely kind. Would recommend him to everyone. More

by STACYVAYDA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Trevor mobile service
Jun 26, 2026 -

Montrose Ford responded

It’s wonderful to hear you had a pleasant experience with our service team while working on your Lincoln MKC. We’re delighted our staff provided such kind and attentive support. Thank you for recommending us to others. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 25, 2026

I would never choose any other car dealership. You always do goo work and treat customers right. More

by dtrain57lg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yacobucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nageotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Montrose Ford responded

We appreciate your loyalty and are glad our team could deliver on treating you right. It’s wonderful to know you’re pleased with your Jeep experience. Whenever you need anything, we’re here to help. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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