Montrose Ford
Fairlawn , OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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The service department did a good job. I like the video review that your service tech did. He let me know that I needed my front brakes service soon which I wasn't able to do that day. I like the video review that your service tech did. He let me know that I needed my front brakes service soon which I wasn't able to do that day. More
Always professional, and super knowledgeable. They always explain things in simple easy to understand terms so I don't feel like they are trying to take advantage of me. They always explain things in simple easy to understand terms so I don't feel like they are trying to take advantage of me. More
Rick, Andre, and Nathan are just the best. I do all my service at Montrose and buy my cars there. My best friend does, too! Very pleased with my service this time as always. I do all my service at Montrose and buy my cars there. My best friend does, too! Very pleased with my service this time as always. More
DO NOT TRUST MONTROSE FORD — Their financing department is downright deceptive and reckless. I worked with Mark Yacobucci, who promised me straight-up that my credit application would ONLY be submitted to is downright deceptive and reckless. I worked with Mark Yacobucci, who promised me straight-up that my credit application would ONLY be submitted to Ford Credit, the proper lender for the ‘26 Roush Nitemate F-150 XL truck. He said via text, “Good news on that I think you will like...there are only 2 banks that fully value and do the Roush lines. Ford is the main one. So, it will not be sent to random places. It is safe. I appreciate you. “ That was an outright lie. Jessica in Finance (who mysteriously doesn’t even appear on this website employee list) completely ignored my explicit instructions. Instead, she submitted my credit information to multiple banks without my approval. This led to numerous hard credit inquiries that damaged my credit score. This wasn’t just careless, it was intentional. They try to get as many hits on your credit as possible before finally sending it to Ford Credit, just to jack up the interest rates. I had to re-freeze my credit while they were ignoring my calls and texts to pull the application as a result. When I confronted them, they gave false excuses, including Jessica leaving a voicemail claiming Ford Credit won’t finance the non-supercharged Roush Nitemate truck — a pure lie confirmed directly by Ford Motor Company’s financing reps(Ford Credit). The whole ordeal is their trick to force customers into higher rates. On top of this, Montrose Ford hides the full rebate offers from customers to squeeze more money out of us. Trying to get anyone on the phone is a nightmare because they ignore calls from customers they’ve already screwed over or are in the process of squeezing more from. For those of you who aren’t aware the APR for 60-84 months as of this posting 7/19/26 is 2.9% APR with Ford Credit for qualified buyers like myself. Other bank rates won’t touch that. If you value your credit and your wallet, steer far clear of this dealership. They don’t just push a hard sell , they play dirty with your financial information, lie to your face, and have no respect for their customers. IF YOU KNOW, YOU KNOW. More
Tommy was very helpful with reviewing vehicle and payment options and making the process quick and painless. options and making the process quick and painless. More
Excellent experience from start to finish! Would recommend to friends and family. Love my new vehicle! Would recommend to friends and family. Love my new vehicle! More



