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Montrose Ford in Fairlawn

Fairlawn , OH

Overview
Reviews
4.7
516 Reviews
Call Dealership (330) 666-0711

3960 Medina Rd

Fairlawn , OH

44333

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Showing 516 reviews

March 26, 2024

Brought car in for Oil change, they did inspection found I had a bad CV boot axle. Andrea called Warranty found it was approved, they had part would take another 1 and half. Was ready when promised More

by bash18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Mar 27, 2024 -

Montrose Ford in Fairlawn responded

Hi! We're glad to know that your visit for an oil change turned into a comprehensive inspection at Montrose Ford of Fairlawn. It's great to see that Andrea was able to assist with the warranty approval and get everything sorted out in good time. Thanks for sharing this positive experience!

Helpful
March 25, 2024

Excellent service and a great sales staff especially Hazmo, very helpful and knowledgeable and made the whole transaction go extremely smooth. Highly recommend Hazmo and Montrose Frod in Fairlawn More

by Hilmitannous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hazmo Tannous, Joe Dyer, Mike Patton
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Mar 26, 2024 -

Montrose Ford in Fairlawn responded

Hilmitannous, we're delighted to know that Hazmo and our team at Montrose Ford of Fairlawn provided you with excellent service. Thanks for recommending us!

Helpful
March 23, 2024

Very knowledgeable and helpful staff. Very prompt appointment. Kept me appraised of the repair process. More

by Dpguyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in service was very helpful
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Mar 25, 2024 -

Montrose Ford in Fairlawn responded

Dpguyton, we're glad to know our team at Montrose Ford of Fairlawn was able to provide you with a prompt and informative service experience. Thanks for the positive feedback!

Helpful
March 09, 2024

Efficient and expedient service department , excellent customer service. Andre always very helpful. Flexible service times. More

by msoful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre, service
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Mar 11, 2024 -

Montrose Ford in Fairlawn responded

Hi M Soful! We're glad to know that our service department and Andre were able to assist you efficiently at Montrose Ford of Fairlawn. We appreciate your feedback, thank you for choosing us!

Helpful
March 07, 2024

Very helpful and very knowledgeable about the vehicle I purchased. No pressure. John treated us with respect. More

by Pooch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nageotte
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Mar 07, 2024 -

Montrose Ford in Fairlawn responded

We're glad to know you had a great experience with our team here at Montrose Ford of Fairlawn. Thanks for choosing us, we appreciate the positive feedback!

Helpful
March 01, 2024

When I started taking my Fusion to be serviced, I received excellent service. On this latest service, my car needed some major work. I brought it in on Wednesday and was told that it would be ready More

by RBlackwood800
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Mar 01, 2024 -

Montrose Ford in Fairlawn responded

We're glad to know that you had a great experience with our service team at Montrose Ford of Fairlawn. It's always our goal to provide efficient and convenient services for all customers, so we're happy we could help get your Fusion back on the road early! Looking forward to seeing you next time.

Helpful
February 24, 2024

Excellent customer service and value for my $…it was enjoyable to buy our new Bronco Sport! More

by Alynch27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam in Sales
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Feb 26, 2024 -

Montrose Ford in Fairlawn responded

Hi, A Lynch! Thank you for leaving us this five-star review and kind words about our sales team at Montrose Ford of Fairlawn! We'll see you next time! Drive safely in your new 2024 Bronco Sport!

Helpful
February 24, 2024

Hazmo Tannous was AWESOME to deal with . He was HONEST and did a ridiculously good deal for me . Give him your business. You won't regret it More

by Jim Markovitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hazmo Tannous
Report | Print
Feb 26, 2024 -

Montrose Ford in Fairlawn responded

Hi Jim! We're delighted to know that Hazmo provided you with an awesome deal at Montrose Ford of Fairlawn. Thanks for your recommendation and support!

Helpful
February 14, 2024

Was a painless and easy transaction. Salesman was knowledgeable and made everything painless and easy. More

by Wayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thompson, Joe Dyer, Dan Russell, Mike Patton
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Feb 14, 2024 -

Montrose Ford in Fairlawn responded

Hi Wayne, we're glad to know your transaction at Montrose Ford of Fairlawn was smooth and easy. We hope to see you next time! Enjoy your new ride!

Helpful
February 14, 2024

Matt Mills is the best Service Department is also the best I have seen in 40 years More

by Alaskajdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
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Feb 14, 2024 -

Montrose Ford in Fairlawn responded

Thank you for trusting Matt & the Montrose Ford of Fairlawn team with your business! We appreciate your support and look forward to your next visit!

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