Montrose Ford in Fairlawn

My great experience! I had a great experience, with Montrose they got me in to my 2011 Acadia! It was a painless process they were able to work with me in multiple ways. M I had a great experience, with Montrose they got me in to my 2011 Acadia! It was a painless process they were able to work with me in multiple ways. My sales person. Calvin went above and beyond for no this working with me as life got in the way . He was down to earth And did his job well thanks again I do recommend these guys! More

Best car buying experience, great customer care!! I have purchased 3 cars from Montrose Ford. My sales rep Josh Mills puts the customer first each and every time. He works hard at learning everything I have purchased 3 cars from Montrose Ford. My sales rep Josh Mills puts the customer first each and every time. He works hard at learning everything he can about every car he sells. If he doesn't know he will find out and make sure your needs are taken care of. To top it all off his delivery is exceptional. He will take as much time as needed to go over each and every feature my new car has. In addition to Josh, the VP Chris Mills is just as concerned for the customer and makes it his mission to make sure the customer comes first. Chris has taken personal care of me, even when I have come in for service he makes sure I am taken care. It's really nice to be greeted by first name when I go into the dealership. I would recommend anyone talk to Josh when looking for their next car if they want the best car buying experience ever!!! More

Great experience It was an easy going experience. I've had bad experiences at other places before. Will explained everything to me upfront and deals with my family. I It was an easy going experience. I've had bad experiences at other places before. Will explained everything to me upfront and deals with my family. I was nervous about buying a car but was put at ease, and left with something I think will finally last for years. More

Montrose Ford-Will Sutton My husband and I went to Montrose Ford to start our search for a new Ford Explorer. We met Salesman Will Sutton who exceeded all our expectations. He My husband and I went to Montrose Ford to start our search for a new Ford Explorer. We met Salesman Will Sutton who exceeded all our expectations. He was very informative, helpful and made our experience a pleasant one. Would recommend seeing him to all my friends! More

Good customer service and salesmanship My first car purchase at Montrose and first experience with Salesperson Jess Bradford. Highly professional lady and responsive to questions, concerns, My first car purchase at Montrose and first experience with Salesperson Jess Bradford. Highly professional lady and responsive to questions, concerns, and follow up needs. More

Outstanding Experience Just drove away in my new F-150 King Ranch. Thank you to Will Sutton for making it happen. My experience with Will, Tom, Chris, Nicki and Mike Patto Just drove away in my new F-150 King Ranch. Thank you to Will Sutton for making it happen. My experience with Will, Tom, Chris, Nicki and Mike Patton was nothing short of outstanding. Very professional and friendly staff. Thank you to the support staff as well. More

Helpful and informative I liked how they took the time to make sure I was comfortable with what I was getting. Very informative and helpful with my selection. I liked how they took the time to make sure I was comfortable with what I was getting. Very informative and helpful with my selection. More

Customer Focused It’s been said it takes two seconds to form a first impression. William made a great one! . There was no doubt he was going to take good care It’s been said it takes two seconds to form a first impression. William made a great one! . There was no doubt he was going to take good care of me. He didn’t rush me, as he was aware I was waiting for some circumstances to clear up. William stayed in touch even on his days off and continued to follow up after the purchase! Incredible salesmanship on his behalf. More

Friendly and helpful long distance purchase! Rick Wallace helped to make our car purchase go smoothly. Mr. Wallace was organized and walked us through the process of an out of state purchase. M Rick Wallace helped to make our car purchase go smoothly. Mr. Wallace was organized and walked us through the process of an out of state purchase. Mike, another Montrose employee, was helpful with the paperwork process. We would recommend both of them if you are car shopping! More

Great experience! I had a great experience at Montrose Ford. Will was the most helpful and knowledgeable salesmen I've ever dealt with. He never pressured me and wa I had a great experience at Montrose Ford. Will was the most helpful and knowledgeable salesmen I've ever dealt with. He never pressured me and was able to answer any question. Now I get to drive into my 50s in a Mustang Convertible. Awesome! More