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Montrose Ford in Fairlawn

Fairlawn , OH

4.7
518 Reviews

3960 Medina Rd

Fairlawn , OH

44333

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Showing 518 reviews

January 22, 2024

I have purchased cars from Montrose Ford and they have always been very polite and helpful. Their service department is excellent. Andre in the service department is outstanding as he thoroughly explains More

by Ford owner for many years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in the Service Department.
Jan 23, 2024 -

Montrose Ford in Fairlawn responded

Hi! We're so glad to know that you've had consistently positive experiences with us at Montrose Ford of Fairlawn, especially in our service department. Andre and the rest of our team appreciate your kind words! Thanks for choosing us for your automotive needs.

January 13, 2024

Rick at Montrose has been great to work with and always helps us. He is very knowledgeable and kind. He’s honest and wants to help the best he can. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Thurmer
Jan 16, 2024 -

Montrose Ford in Fairlawn responded

Luke, it's great to know that Rick has been consistently helpful and honest during your visits at Montrose Ford of Fairlawn. We appreciate the positive feedback!

January 13, 2024

The salesman was great. Was patient, laid back and let me do the talking. Which made the experience easy without the stress and drama. More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
Jan 16, 2024 -

Montrose Ford in Fairlawn responded

We're glad to know that our sales team at Montrose Ford of Fairlawn made your car buying experience stress-free and enjoyable. Thanks for sharing this positive feedback!

December 19, 2023

Everyone is friendly & helps each other out. Adam did a great job helping us find the vehicle. More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica “Jess” Bradford
Dec 19, 2023 -

Montrose Ford in Fairlawn responded

Patty, we're delighted we could deliver an excellent experience! - Montrose Ford of Fairlawn Team

December 04, 2023

Service is excellent and Dan is very good at taking care of things and doing what he says without the constant back and forth with a manager. More

by cjzakcZak Coo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Russell
Dec 05, 2023 -

Montrose Ford in Fairlawn responded

We're glad to know you had an excellent service experience with Dan at Montrose Ford of Fairlawn! We appreciate your feedback and look forward to serving you again in the future! Drive safely!

December 03, 2023

Seemed good did lease vehicle price seemed fair Chris was good. Chris did all he could to make the deal nice to work with More

by imwlc1walter
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica “Jess” Bradford
Dec 05, 2023 -

Montrose Ford in Fairlawn responded

Thanks for your feedback, imwlc1walter! We're glad to know that Chris was able to assist you with your lease at Montrose Ford of Fairlawn. Enjoy the new ride!

November 29, 2023

Alex McGraw at Montrose Ford was very professional helping me purchase my Ford Edge this month. I highly recommend Montrose Ford, and encourage anyone considering a purchase to see Alex. He is first More

by jackmanchester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McGraw
Nov 30, 2023 -

Montrose Ford in Fairlawn responded

We're so glad to know that Alex provided a first-class experience for you at Montrose Ford of Fairlawn! Thanks for recommending us and enjoy your new Ford Edge.

November 23, 2023

Prompt, Courteous & Thorough Service! Kudos to Andre & his son(service technician) for all you do and more! More

by Starboard Tack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Harris
Nov 24, 2023 -

Montrose Ford in Fairlawn responded

We're glad to know that you had a positive service experience with Andre and our team at Montrose Ford of Fairlawn! Thank you for choosing us! We look forward to assisting you again in the future! Safe travels!

November 14, 2023

They are courteous and efficient. The waiting rooms are filled with snacks and coffee in a comfortable setting. They work hard to see that you are satisfied. Andre is very kind and al More

by Ila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in service
Nov 14, 2023 -

Montrose Ford in Fairlawn responded

Ila, we're glad to know you enjoyed the amenities and service provided by Andre and our team at Montrose Ford of Fairlawn. We appreciate your feedback!

November 09, 2023

The dealer/sales associate are very helpful throughout the sale’s experience . I have purchased at least five vehicles from Montrose and have always been satisfied with my experience! More

by Frank caine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
Nov 10, 2023 -

Montrose Ford in Fairlawn responded

Frank, we're so glad to know you've had consistently positive experiences with us at Montrose Ford of Fairlawn. Thanks for your loyalty and the kind words! Enjoy your new vehicle!

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