Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Montrose Ford
Fairlawn , OH
1,060 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 10, 2026
Didn’t do everything I asked.
Car wasn’t washed, seat settings were changed. The little things that you expect when paying premium $$.
More
by CHRISMURRELL
Verified Customer
Verified Customer
Employees Worked With
I have no idea who I worked with..
October 09, 2026
They provide fantastic service.
Very helpful and they worked hard to resolve an issue. Thanks Nathan.
More
by schupark
Verified Customer
Verified Customer
Employees Worked With
Nathan
October 09, 2026
Adam and Patrick were very helpful and friendly.
They made the process very easy . We appreciate how the process worked at Montrose Ford . Thank you !
More
by danelryan
Verified Customer
Verified Customer
Dealership Inventory (249 Vehicles)
Photos & Amenities
- Authorized Parts Store
- Cable TV
- Free Drinks
- Free Coffee
- Free WiFi
- Authorized Accessories Store
- Vending Machines
- Television
- Valet Parking
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Customer Lounge Area
- Automated Car Wash
- Quick Lube
