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Montrose Ford
Fairlawn , OH
726 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 09, 2026
Great customer service when I had to call to reschedule
from an earlier appointment. Night drop off was simple and easy. Service team gave me clear updates and cost estimates.
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by Megan
Verified Customer
Verified Customer
Employees Worked With
March 08, 2026
Excellent Very professional, honest.
The experience was so good that I told 3 friends about it
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by tinapellshaw
Verified Customer
Verified Customer
Employees Worked With
Sid
March 06, 2026
Our salesman.
Nick, was as good as you can expect. Helped us out as soon as we walked on the lot, was not an obnoxious car salesman, and still continues to offer h
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by Marianne
Employees Worked With
Nick El Faye
Dealership Inventory (213 Vehicles)
Photos & Amenities
- Authorized Parts Store
- Cable TV
- Free Drinks
- Free Coffee
- Free WiFi
- Authorized Accessories Store
- Vending Machines
- Television
- Valet Parking
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Customer Lounge Area
- Automated Car Wash
- Quick Lube
