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Montrose Ford
Fairlawn , OH
1,114 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 14, 2026
Mark took great care of me during the whole process!
I’d recommend him to all my friends and family. THANK YOU MARK!
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by mallorykowalczyk70
Verified Customer
Verified Customer
Employees Worked With
November 14, 2026
They were able to quickly get me an appointment and
resolve my concern. Work was completed timely. Communication on the issue analysis and steps to fix it was also very good.
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by WALKERJAUS
Verified Customer
Verified Customer
Employees Worked With
Nathan
November 14, 2026
They fixed the problem in a timely manner at no cost.
I enjoyed the coffee in the waiting area.
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by lisa052163
Verified Customer
Verified Customer
Employees Worked With
Lance
Dealership Inventory (297 Vehicles)
Photos & Amenities
- Authorized Parts Store
- Cable TV
- Free Drinks
- Free Coffee
- Free WiFi
- Authorized Accessories Store
- Vending Machines
- Television
- Valet Parking
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Customer Lounge Area
- Automated Car Wash
- Quick Lube
