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Montrose Westside Auto Campus

Cleveland, OH

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598 Reviews
Call Dealership (216) 351-9999
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9600 Brookpark Road

Cleveland, OH

44109

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Showing 598 reviews

December 31, 2025

I’ve leased 3 XC90s from Amanda Higgs, she is professional, personable and always anticipates my needs perfectly! A true pleasure! More

by Shawna C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Higgs
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February 10, 2025

Jeremy Gray sold me my Discovery sport. He was professional, courteous, accommodating and the cherry on top was his transparency and humor. I've only had my car for hours but, I was treated More

by armymomjl
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Gray
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March 14, 2024

Lindsey Moore made the process simple and easy. She kept me informed and I was able to secure the vehicle quicker than I anticipated. She was very courteous and professional. More

by dmfuller98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Moore
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Mar 15, 2024 -

Montrose Westside Auto Campus responded

We're delighted to know that Lindsey made your experience at Jaguar Westside simple and easy. Thanks for sharing this positive feedback with us. Enjoy your new vehicle!

March 02, 2024

Salesman Jeremy was nice, and professional. The CT6 for sale is a very nice vehicle. I enjoyed the test drive. Definitely will be purchasing a CT6 in the near future. When the price is rig More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 04, 2024 -

Montrose Westside Auto Campus responded

Charles, we're glad to know you had a positive experience with Jeremy and enjoyed the test drive of the CT6 at Jaguar Westside. We look forward to assisting you in your future purchase when the time is right!

November 26, 2023

Montrose Dealership was amazing. Tom Donelan he treats you like family go see him now. More

by Lisahamblin65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Donelan
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Nov 28, 2023 -

Montrose Westside Auto Campus responded

Thank you for recommending Tom & the Jaguar Westside team to other car shoppers! We appreciate your business and hope to work with you again in the future!

October 06, 2023

Very professional and knowledgeable technicians and easy to schedule an appointment. They greet you with a smile. More

by dperri6699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.J in the service department
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Oct 06, 2023 -

dperri6699 responded

Very professional and knowledgeable technicians and easy to schedule an appointment. They greet you with a smile.

Oct 06, 2023 -

dperri6699 responded

Very professional and knowledgeable technicians and easy to schedule an appointment. They greet you with a smile.

Oct 06, 2023 -

Montrose Westside Auto Campus responded

Thank you for sharing your positive experience with our team at Jaguar Westside! We'll see you next time! Have a great ride!

Oct 06, 2023 -

dperri6699 responded

Very professional and knowledgeable technicians and easy to schedule an appointment. They greet you with a smile.

September 24, 2023

My husband and I stopped in to talk and ended up driving home in my dream car, a Volvo XC70. This was because of Sammy Laham. He listened to our wants and needs and identified the perfect vehicle. He let US More

by townsusan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Laham, Jessica Schad
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Sep 25, 2023 -

Montrose Westside Auto Campus responded

Susan, we're delighted that Sammy could help you find your dream car here at Montrose Westside Auto Campus! We appreciate the feedback and look forward to serving you again in the future. Safe travels in your new car!

June 21, 2023

Worst service I have ever gotten in over 30 years of having cars! I regret buying from here! More

by erikholcomb7
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Worst service dept
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Jul 03, 2023 -

Montrose Westside Auto Campus responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, MJ Diello - Service Manager - mdiello@gomontrose.com

Jul 03, 2023 -

erikholcomb7 responded

I call to make a appointment and the reception answers but when she transfers me to service department....nobody answers. Tranfers me back to reception who then transfers me back to service....nobody answers. After a third time i hang up and call back later. Call back....same thing. Call back next day....same thing! I then grudgingly decide to go montrose website. Next appointment available is almost a month out! No thanks! I called volvo of Bedford and they were completely professional! Got me in hassle free and i got 5 star service! We will be buying our future volvos at motorcars of Bedford because i know we will get our car taken care of! We will no longer buy cars from montrose volvo of Cleveland!

February 27, 2023

Very disappointed to find out Greg Smith no longer works at montrose Volvo. Can’t understand why you let go the 7th best Volvo rated mechanic in the country. Why couldn’t the management team resolve the iss More

by Ljk
Recommend Dealer
No
Employees Worked With
Audrey
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November 28, 2022

Service was difficult to schedule because they only had one certified master mechanic, and he just left. I no longer trust servicing my car there. It seems they don’t value their employees. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey
Report | Print
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