Montrose Westside Auto Campus
Cleveland, OH
By Type
Showing 595 reviews
Just looking but excellent service When I came into the dealership I was greeted by the most wonderful woman Jennifer helped answer every single question I had and was very professional When I came into the dealership I was greeted by the most wonderful woman Jennifer helped answer every single question I had and was very professional I will surely be back to work with her again! More
Friendly, Efficient Service I walked in the Mazda dealership not planning on leaving with a new car. I had a trade-in and didn’t think it would work for the payments I needed. I I walked in the Mazda dealership not planning on leaving with a new car. I had a trade-in and didn’t think it would work for the payments I needed. I was wrong. Working with Aaron was easy and pleasant. They were able to give me an offer I couldn’t pass up. Everyone I came into contact with was super nice. It made my evening at the dealership very pleasant. More
Service was pleasant While recently purchasing a new car Don Blake was great about listening to all my needs and wants in a car. He also personally showed me around and to While recently purchasing a new car Don Blake was great about listening to all my needs and wants in a car. He also personally showed me around and told me all my options. Service was quick and friendly and very up front with pricing! More
A good review I had a very fast, easy, and pleasant experience with Montrose Mazda. I got a even better vehicle and deal than I was expecting thanks to their hard w I had a very fast, easy, and pleasant experience with Montrose Mazda. I got a even better vehicle and deal than I was expecting thanks to their hard work. More
Easiest Buying Experience Yet! From the minute I pulled in, until I drove off in my new Mazda 6, not a minute was difficult. The car I originally wanted to drive was ready for me, From the minute I pulled in, until I drove off in my new Mazda 6, not a minute was difficult. The car I originally wanted to drive was ready for me, they let me drive 3 more and the finalization of the deal was painless. Start to finish was a little over an hour (I was being a bit decisive). Frank is an amazing sales guy to work with - knowledgeable, professional and I felt like I could trust him to not try and "get one over on me". If you are in the market for a new car, I can't recommend this dealership or Frank Rodriguez enough! Thanks to everyone at Montrose Westside for a pleasant car buying experience! And I love driving my new car! More
Made my new lease effortless! The whole process took around 1 hour. The staff was very helpful and knowledgeable. I thought I would have to come back, they did it all right then an The whole process took around 1 hour. The staff was very helpful and knowledgeable. I thought I would have to come back, they did it all right then and there. More
Excellent service Mike Carlton bent over backwards to find me something that I would like and could afford , He took the tone to answer all my questions Mike Carlton bent over backwards to find me something that I would like and could afford , He took the tone to answer all my questions More
PLEASANT,WELL DONE Don Blake was pleasant, He listened to what I wanted and helped me find a car I liked and could afford. I will be back for it. Don Blake was pleasant, He listened to what I wanted and helped me find a car I liked and could afford. I will be back for it. More
Total disappointment Where should we start high turnover or glorified Chevy store? Every time I have been in to either buy a car or to service my Rover there is someone n Where should we start high turnover or glorified Chevy store? Every time I have been in to either buy a car or to service my Rover there is someone new. The most recent time I got a quote then shopped it and saved nearly a couple hundred on a Sport. Let's talk about service I have to follow up with them to tell me my car is done how basic 15k maintenance takes a week. The 30k with a different dealer they had the car back to me the next day. Verdict this dealer need to focus on customer service and returning phone calls. At this rate they should sellout to a larger group that can manage how this works. More
Excellent Customer Service Jim and Jessica did a great job in working with us on getting to the rate and deal we wanted on our Range Rover Velar and Jaguar XE. Even when things Jim and Jessica did a great job in working with us on getting to the rate and deal we wanted on our Range Rover Velar and Jaguar XE. Even when things looked a bit unexpected they made it right and did go the extra mile with corporate for us. Initially we came for just the Velar and to return some cars but because of the ease of working with them, their friendliness and their willingness to compromise to work a deal I came back same day and decided to get an XE. I was quite happy. The Velar is very impressive, great for road trips and the Jag is a fun drive. I would consider working with them again. More