Montrose Westside Auto Campus

Great deal and great service . We got the car we wanted, for the price we wanted to pay and a two-year short lease was available. Yay . We got the car we wanted, for the price we wanted to pay and a two-year short lease was available. Yay More

Matt made choosing our new car easy We were looking to upgrade to a bigger AWD and Matt made the transition easy! He took the time to help us set the car up, made sure we had his cell in We were looking to upgrade to a bigger AWD and Matt made the transition easy! He took the time to help us set the car up, made sure we had his cell in case we had any questions down the road. More

Awful. Service department is worthless The condition of the vehicle at delivery was subpar. It had scratches, chips in the windshield dirty windows (inside) and there was a gouge in the das The condition of the vehicle at delivery was subpar. It had scratches, chips in the windshield dirty windows (inside) and there was a gouge in the dash. Dash was replaced but wrong color and they cracked the plastic over the instrument cluster and didn't tell me. The Velar has several safety issues that the service department cannot fix so far. The windows fog up and will not clear, when putting the car in park, it shuts off sometimes. The park assist only works if you put it in reverse first, navigation doesn't work regularly, you have to restart the vehicle several times. The phone and Sirius radio go out regularly. The app doesn't work. When playing music through Spotify, the screen flashes then goes black and turns to radio. The biggest issue is that the service department doesn't know how to fix it. The windows fogging up are a huge safety issues because I cannot see. They are making me wait 2 weeks before taking another crack at it. I called Land Rover and was advised the service department should have called and opened a case. They did not. I asked the service writer to have the GM or owner call and have not heard back. Once the sale is over, you are on your own. Should have gone to Land Rover in Solon. Spent nearly $80K for a vehicle that doesn't work properly, is pieced together and is dangerous. The Oncor specialist does not know all features so you have to figure out so many things on your own or call Land Rover for assistance. She said it is "normal that the computer screen will go blank and you have to wait 5 minutes and reboot. It is also normal that the front park assist sensors only work if you put the car in reverse first. Really? You DO NOT have a friend in Montrose! More

I am so happy with my new CX 5! I told Matt Radeff that I was in love with the new Mazda CX 5 and told him what I could afford in a monthly payment. I had low expectations on actuall I told Matt Radeff that I was in love with the new Mazda CX 5 and told him what I could afford in a monthly payment. I had low expectations on actually being able to get a new car because the payment and my credit score didn't seem realistic. Matt worked with me and got my payments to fit in my budget and now I am leasing a beautiful new car! So happy with Montrose Mazda in Brooklyn. More

Awesome Sauce Jessica S. is simply the BEST! I called and made an appointment to see one car and ended up buying another thanks to my saleswoman. I thought I was in Jessica S. is simply the BEST! I called and made an appointment to see one car and ended up buying another thanks to my saleswoman. I thought I was interested in an Evoque until I saw the new Velar. It was stunning so modern simply a beauty. Jessica knew I was interested in an Evoque, she took her time and showed me the Evoque and everything it had to offer but once I laid eyes on the Velar the Evoque couldn’t compare. I’m a simple girl who likes nice things and the Velar was perfect. My experience from start to finish with Jessica was great. I look forward to working with her in the near future. More

Knowledgeable young salesperson that did not oversell behicl Very nice vehicle. Salesperson knew technology of car which is a major selling point. Derek was responsive to inquiries. Work with us to get a plan ap Very nice vehicle. Salesperson knew technology of car which is a major selling point. Derek was responsive to inquiries. Work with us to get a plan approved. More

Great! Purchased a car in sept 2017 through Jessica Schad. I will purchase my next vehicle through her. She very good at what she does. She has patients and Purchased a car in sept 2017 through Jessica Schad. I will purchase my next vehicle through her. She very good at what she does. She has patients and she takes good care of her clients. More

Discovery sport purchase Jessica Schad was my sales person and she was really easy to work with. She addressed any concerns I had and was not pushy. Definitely one of the be Jessica Schad was my sales person and she was really easy to work with. She addressed any concerns I had and was not pushy. Definitely one of the better car buying experiences I have had and I will buy from this dealership again. More

Jaguar Asked more than once about options available on Jaguar types. Never got any specific info on different vehicle packages. A simple brochure would have Asked more than once about options available on Jaguar types. Never got any specific info on different vehicle packages. A simple brochure would have cleared that up ( as to what's basic, premier etc). Are they no longer available? Had to do research on my own online. The "Agreed on price" was incorrect on final papers. $2000 higher. Had to have Brent and the manager use a calculator. It was $2000 higher than agreed upon price & another $2000 plus for upgraded warenty was kinda snuck in without info given. I asked if I could have info on warranty with my final papers to discuss it with my husband so I could make a decision. Not done either. all employees were friendly and professional. More

We love our new car! Matt is great to work with. He’s a very professional and knowledgeable salesman. Buying a car with Matt was easy and stress free. Matt made sure all o Matt is great to work with. He’s a very professional and knowledgeable salesman. Buying a car with Matt was easy and stress free. Matt made sure all of our financial needs were met. I look forward to working with Matt in the future. More