Montrose Westside Auto Campus

Mazda. 3 Had a great time test driving cars. Kate-Tee Hockey is knowledgeable and wonderfully sweet person. She was great with my granddaughter which is import Had a great time test driving cars. Kate-Tee Hockey is knowledgeable and wonderfully sweet person. She was great with my granddaughter which is important to me. She knew all the safety features of each car and promised to help me install a children's car seat More

Service was awesome Out of any dealer I visited that is the best dealer the sales looked at my credit scores I brought with me and he was very honest and within 10 minute Out of any dealer I visited that is the best dealer the sales looked at my credit scores I brought with me and he was very honest and within 10 minutes after he said he could do something for me he made it happen very very good service and in a very good timely manner it was the best experience I've ever had at any dealership and I will definitely by another vehicle from them the salesman was and I would recommend them to anybody friends and family my wife is very happy and that make me happy thank you montrose and my salesman Seth calig for helping me with a second chance. More

Dealership member teamwork I recently purchased a new car at Montrose Volvo of Cleveland. The salesperson, Sandy, was well-dressed, courteous, good sense of humor, friendly, kno I recently purchased a new car at Montrose Volvo of Cleveland. The salesperson, Sandy, was well-dressed, courteous, good sense of humor, friendly, knowledgeable, and helpful. He listened to what I needed and came up with a recommendation that I'm now happily driving, a 2015.5 Volvo V60 Cross Country. The manager, Carlos, is a no-nonsense, down-to-business kind of guy who gets things done, and Jessica, the finance person, is a miracle worker. All three of them worked together to develop and finalize my deal; I'm very happy with my experience at Montrose Volvo and would highly recommend this dealership. More

Extremely subpar experience for a presumably high-end brand I recently purchased a pre-owned Volvo from this dealer and the experience was not enjoyable, in fact it was frustrating to the point that I wish I ha I recently purchased a pre-owned Volvo from this dealer and the experience was not enjoyable, in fact it was frustrating to the point that I wish I had walked away. I have to say that my sales person, Cindy Harley, was great. She is patient, kind, very friendly, and honest. But whenever it came time to talk about deal details, the sales manager Carlos Dague got involved and it went downhill rapidly. I've purchased a lot of cars and this was the first time I've been yelled at by an employee for daring to ask questions or to present detailed data on what I thought should be the fair price of the car. But wait, it got worse. Carlos gave me the hard sell on the Volvo certified warranty, stating very clearly that Volvo did not deal with 3rd party warranty programs. But when I went to sign the paperwork the finance manager tried very hard to sell me a 3rd party warranty. Carlos told me that Volvos were the best cars on the road, bar-none. But when I showed him a comparable V8 version of the same car that I could get down the road at Carmax for a guaranteed price, he went on about how the V8 had horrible transmission problems. Carlos showed me printouts of similar cars for sales in PA on Autotrader as proof of what the market price is, but I showed him similar cars on Carmax for much less money and he got very angry saying they aren't in Cleveland. And finally, after all was said and done, I had to sit through a 15 minute sales pitch for add-ons from the finance manager for things like tire warranty, paint protection, fabric protection and a service rewards program that I would actually have to pay for. And when I asked to skip it, she said she that she had to go through it "by law". I did not expect this from a Volvo dealer, and it has completely tainted my opinion of the brand. Here's the gist: I have driven mostly BMWs until now but wanted a Volvo for a family car. I expected an experience similar to BMW given the price point and reputation of Volvo, but I left utterly unimpressed and aggravated. I went though with the deal only because of my experience with Cindy and the fact that it is a decent car. So now I have a Volvo and I am happy with it. I just need to find someplace else to get it serviced. I won't be going back to Montrose. More

My experience I recently purchased a mazda miada from Megan at montrose. She told me she was new, the only thing I noticed is that she knew what she was talking abo I recently purchased a mazda miada from Megan at montrose. She told me she was new, the only thing I noticed is that she knew what she was talking about. She work diligently and hard there were a few bumps in the roads with my financing, and she walked me through it and never lost her cool. I strongly recommend if you are looking to buy a car, you should deal with Megan geico or gieci, not sure how you spell her last name. She was amazing. Love this dealership. More

Mazda 3 2015 I came in to get a oil change. I started talking to Kaytee and ask her about the Mazda 3. She took me on a test drive and explain to me all the new fe I came in to get a oil change. I started talking to Kaytee and ask her about the Mazda 3. She took me on a test drive and explain to me all the new features. I end up leasing the Mazda 3. I love my new car! More

Great Experience with Justin I have purchased many cars from assorted dealerships over the years. Justin at Montrose Mazda is one of the best salesmen I have dealt with. He did I have purchased many cars from assorted dealerships over the years. Justin at Montrose Mazda is one of the best salesmen I have dealt with. He did all the right things and none of the wrong ones. He was very friendly and patient. He even stayed 3 hours past his shift to meet with us and answer all of our questions. His customer service was excellent. I will purchase from him again. More

Chevy Traverse I talk to my sales person paul p. over the phone for a couple of days. he was very helpful considering i was 2 hours away from the dealership. He help I talk to my sales person paul p. over the phone for a couple of days. he was very helpful considering i was 2 hours away from the dealership. He helped me get the car i wanted, and i got what asked for my trade. coming to montrose was worth the trip, and i would definitely recommend it to a friend. I loved my experience, and I love my car. Gomontrose! More

Good Experience Bought a car from Seth @ Montrose Mazda Westside. Seth made the whole process enjoyable and easy. They got me the car I wanted at a price I can afford Bought a car from Seth @ Montrose Mazda Westside. Seth made the whole process enjoyable and easy. They got me the car I wanted at a price I can afford. No hassles, no stress. I will recommend Seth to friends!! More

Great experience I purchase a Honda Pilot from montrose. I don't have the best of credit but Kaytee and Kyle help me get the SUV that I love! The check engine light ca I purchase a Honda Pilot from montrose. I don't have the best of credit but Kaytee and Kyle help me get the SUV that I love! The check engine light came on. Kyle made sure it was taken care of for me and I have not had an problem since. More