Montrose Westside Auto Campus

Great experience! When I came in looking for a used car I wasn't sure what I wanted. Seth was very helpful and listened to what I needed and found the perfect car for m When I came in looking for a used car I wasn't sure what I wanted. Seth was very helpful and listened to what I needed and found the perfect car for me. They were very fair with my trade in and worked with me on the price. I never felt pushed or hurried, which I really appreciated. Thanks Seth! More

My new Mazda This is the second car I have purchase from Montrose mainly because of my sales person Matt R.. He is very knowledgable, patient and trust worthy and This is the second car I have purchase from Montrose mainly because of my sales person Matt R.. He is very knowledgable, patient and trust worthy and made the whole car buying process easy! He is awesome! I also have had my car serviced here for the past 2 years, never an issue. Have always dealt with Vicki, she is great. More

Overall good experience. I saw the car I wanted online - I came in an Seth helped me get it. Fair price and the overall experience was great. Thanks! I saw the car I wanted online - I came in an Seth helped me get it. Fair price and the overall experience was great. Thanks! More

Excellent Service, Great Volvo! I recently purchased a 2011 Volvo c70 convertible from Sandy Lazarowicz and it was a fantastic experience! Carlos the sales manager and Adam the finan I recently purchased a 2011 Volvo c70 convertible from Sandy Lazarowicz and it was a fantastic experience! Carlos the sales manager and Adam the finance guy made the process quick and easy. I hadn't purchased a car in quite sometime (since 2002!) and they all made the process as seamless and easy as possible. I would definitely make the drive up from Columbus again to do business with these guys! I am in love with my new car and am now officially a Volvo fan! More

Thank You!!! Seth Calig was super nice and got use what we wanted. All the other places told us we could not get an Suv. Seth made it happen..... Thank You!! Chey Seth Calig was super nice and got use what we wanted. All the other places told us we could not get an Suv. Seth made it happen..... Thank You!! Cheyenne More

Worst Service Center Lemons. Just a bag of lemons and they don't care. Bought a 2011 Mazda3, 5 speed, 56k miles on it, CERTIFIED. I even paid an additional $2000 for an Lemons. Just a bag of lemons and they don't care. Bought a 2011 Mazda3, 5 speed, 56k miles on it, CERTIFIED. I even paid an additional $2000 for an extended warranty through a 3rd party. Within 3 months I noticed that the car was almost stalling when in neutral, RPMs going down to nearly 500, and began having difficulties going into 1st and reverse. Took it to the dealership, was 1000mi (61,256) over warranty and the 3rd party doesn't cover the clutch. So, I had to spend $1000 to have the clutch replaced and flywheel resurfaced. The car was still grinding going into 2nd and sticking in 1st and reverse much worse than before. Spent another $100+ on getting the hydraulics for the clutch replaced as they said it was leaking. Not even a week later I had to take it back AGAIN because of the same issue! What I failed to mention until now is that they charge you $115+tax JUST TO LOOK AT THE LEMON THEY SOLD YOU. I'm sorry but having a car for THREE months, you should get some customer service skills together and at least look at the car before demanding money. The car is in their shop now so who knows what's going to happen but considering this is the 3rd visit to the shop in the 7 months that I've owned the car and ALL for the same issue, I'm done. I honestly believe at this point that their mechanics have absolutely no idea what they are doing. They are not sure what they are even looking at when they certify a vehicle and thus any warranty from this place is worthless. Even if I end up in small claims court over this, I really don't care. For the last 4 months I've been making car payments and renting cars, it's UNACCEPTABLE. More

Great salespeople! I just bought a new Mazda from the sales girl Megan Geici and she was really helpful and polite. Matt R. helped too and he had a ton of knowledge abou I just bought a new Mazda from the sales girl Megan Geici and she was really helpful and polite. Matt R. helped too and he had a ton of knowledge about the Mazdas. I love my new Mazda! All the people in Montrose Mazda are really nice, even the finance person Adam was great. I got a good deal on it, and everything went smoothly. Car buying in the past has always been stressful but the salespeople here made it enjoyable! More

Not good experience This was our first of 3 planned stops on our specific make and model hunt ( 2012 Audi A4 ) James put the dealers plates on our car, my wife asked ok This was our first of 3 planned stops on our specific make and model hunt ( 2012 Audi A4 ) James put the dealers plates on our car, my wife asked ok James sell me this car he said "well its an Audi" We test drove the car, i pulled over into a parking lot so we can take a look at the engine, when i opened the hood i discovered that the plastic engine cover was missing and the engine was very dirty. Engine was also making a farm tractor like noise. I recorded the video of the engine and engine noise and headed back to the dealer. We found James i told him what i found and showed him the video so he can hear the weird engine noise, he said "oh wow, i will take it to the mechanics to take a look". Since they didn't have any more cars that we were interested in we headed out, on the way out we saw another couple test driving that same car that James said will go to the shop. More

used car manger is no good in January I bought a 09 Mazda 6, from this dealer. The dealer had to do work to the car before I could take it. They dropped car off to me the nex in January I bought a 09 Mazda 6, from this dealer. The dealer had to do work to the car before I could take it. They dropped car off to me the next day. The car had a broken fog light cover when I got it. So I called the dealer back they told me they ordered the part to fix it. I took the car back to get it repaired, they glued fog light cover back in. Took it back manger asked if I would bring it back when the weather was better so he could look at it. Went back talked to the used Car Manager (Kyle Pisani), he told me he would have there painter put clear glue over it. Last time I checked glue doesn't hold a fog light in. The manger was very rude arrogant person. Told me that's how the other one was in there, and it was that or nothing. If the staff has to deal with him on a daily basis, I feel bad for them. He shouldn't be treating anyone the way he treated me. Should be an fired employee of montrose mazda. Side note the sales people were very good people Rick Gamiere finance manger and Norm Sales did a great job. More

Insulting intelligence I went to the used car "outpost", and had already researched the vehicle I was interested in online, through CarFax, Edmunds, KBB, and NADA. The sale I went to the used car "outpost", and had already researched the vehicle I was interested in online, through CarFax, Edmunds, KBB, and NADA. The sales manager handed me off to a salesman, who accompanied me on a test drive. The car checked out, and when we got back to the lot, I quicjly noticed the office was more of a "buy here, pay here" auto reseller. That should have been my que to leave. I explained to the salesman, that I had my bank financing all approved and did not want to entertain any offers from their lenders. We put out my print outs from my pricing sources, and the sales manager got in on the sale and stated "we buy and sell cars, Edmunds doesn't". Well, that's all good and fine, but Edmunds takes what other people have paid for the same vehicle, mileage, equipment etc, and gives you pricing. I played along, till he pulled out NADA, which is the industries pricing guide-not what anyone is paying, it's what the industry WANTS people to pay. I explained that if he wasn't willing to consider what others paid (Edmunds), why should I care about NADA? I told him we were too far apart on prices and I wasn't going to waste his time or mine any further. The salesman then asked for all my contact info to work up a better price. I have no problem giving my contact information, but it's not anything you need to counter my i total offer. I walked out. More