Moore Cadillac

I purchased a 2013 Cadillac CTS Coupe. This was a cash purchase. Not long after the purchase I noticed that when I went through a car wash or when it rained or when my husband sprayed the car with the gar purchase. Not long after the purchase I noticed that when I went through a car wash or when it rained or when my husband sprayed the car with the garden house (i.e. like any normal person would do to wash their car) - water came in through the driver window and passenger window. When driving the car wind can be heard through the driver window when it is completely up as if it where slightly down - that whirring wind sound. Unacceptable. Well only to me apparently. Not only has Moore Cadillac not fixed the problem, I was told that a little water coming in the car door is normal. ????? Don't get me wrong, I L-O-V-E my car. I just want my car to work properly. To have all the seals and buttons nice and secure. Makes sense to me. If any one wants to see them, I have pictures of the water on the door frame of my car, the top of the door panel at the window as well. I am very happy to share. But then again, water coming inside the car is "normal" according to Chris at Moore Cadillac. I have owned several cars in my life time and I have to tell you - this is a first. More

I knew I wanted a CTS Coupe, so I went to Moore's website and received an "internet price," which was very reasonable. Then, Robert contacted me by email and I contacted him. Then we talked by telephone and and received an "internet price," which was very reasonable. Then, Robert contacted me by email and I contacted him. Then we talked by telephone and had an excellent rapport. After that I received an email from Rick. I went to the dealership and Robert introduced himself and led me to Rick. We went for a demo ride and the car was wonderful, so we went to his office, had my trade-in appraised. The value of my car was more than fair, so Rick worked up the figures and they virtually matched the internet offer. Rick got me "F-&-I" figures that were very favorable. The deal was made first time out! Moore didn't have the car in stock and lost out on another locally. That didn't stop them. They located a car in Pennsylvania and did a dealer swap. A few days later, the car was prepped and we concluded the sale. Rick introduced me to the Service and Parts manager, too. Rick showed me all the salient points on the car and I drove off. This was a wonderful experience and I would recommend MOORE Cadillac to anyone interested in a Caddy. More

Walter took his time explaining the cars functions and the sales process, he explained the warranty and onstar details as well. The car was delivered clean at the time agreed. Very satisfied. the sales process, he explained the warranty and onstar details as well. The car was delivered clean at the time agreed. Very satisfied. More

I was very impressed with the sales manager, Rocco Karamoutsos. He was very knowledgeable and equally helpful. I would recommend his services to my friends. Karamoutsos. He was very knowledgeable and equally helpful. I would recommend his services to my friends. More

I cannot say enough good things about Bob Evers. He has a wonderfully warm and friendly personality, is extremely knowledgeable about Cadillac products, is totally fair with pricing and will always see tha a wonderfully warm and friendly personality, is extremely knowledgeable about Cadillac products, is totally fair with pricing and will always see that I leave the dealership with a smile on my face. I never have to "haggle," since I know that he has given me the best trade-in possible and the lowest sale price. I trust him completely. I have purchased my last 4 Cadillacs from him. I would deal with no one else. When I eventually trade in my SRX, I will stop in to see Bob. Bob will work with me until I have exactly what I want. I can totally depend on his support, even when I had some other problems with ONSTAR. He even helped me "sync" my cell phone with the Blue Tooth capabilities of my SRX crossover, which by the way I absolutely love. I have since called about things that I did not understand in the manual and he is always patient in his explanations. His service does not stop with a sale. Bob Evers is the greatest! And he is supported by a terrific service manager, Don Kelly. Moore Cadillac is my "home." More