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Moore Chrysler Jeep - Service Center

Peoria, AZ

3.8
409 Reviews

409 Reviews of Moore Chrysler Jeep - Service Center

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November 29, 2018

Great Experience We were in for recall work on our Dodge Ram. The service was done in a short time and we were on our way in about 30 minutes. Mike Harrington explaine More

by wearekecks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harrington
Dec 10, 2018 -

Moore Chrysler Jeep responded

wearekecks- We appreciate the feedback regarding your experience with Mike in our service department!

November 29, 2018

Ongoing Transmission Issues. I had my 2014 Jeep Cherokee to Moore less than a month ago for transmission problems. They kept it a couple days and called me to say they updated the More

by Not a happy camper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Travis Reagan, Aaron Angel
Dec 10, 2018 -

Moore Chrysler Jeep responded

I'm sorry to hear about your recent experience in our service department. We appreciate your feedback and would like to get this resolved for you. Please feel free to reach out to Dustin our service manager.

November 29, 2018

Pricey oil change with a Smile? Polite, courteous, and efficient service from Jake! The only Shocker was the exorbitant bill for just an oil change! Over $100 was WAY TOO MUCH (IMO More

by Easygoing Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hengsteler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Moore Chrysler Jeep responded

Thank you for your honest feedback! We appreciate it and will pass along the comments to the appropriate person.

November 29, 2018

Very professional service and great communication Great communication and explanations throughout the entire process. No surprises or unexpected issues and great follow up. I would definitely recommen More

by shaheeddavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fredlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Angel
Dec 10, 2018 -

Moore Chrysler Jeep responded

shaheeddavis- We appreciate your honest feedback regarding your recent visit.

November 28, 2018

Outstanding Service Jake my service advisor helped me get through a major repair situation. I was thrilled with the customer service from beginning to end. I would highly More

by jhuget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hengsteler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Moore Chrysler Jeep responded

Thanks for the 5 star rating!

November 28, 2018

Always awesome I always show up unannounced due to my ever changing work schedule, Jake has always had me taken care of in a timely manner. This time in and.out in l More

by Ewwmud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hengsteler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Moore Chrysler Jeep responded

Ewwmud- Thank you for your rating!

November 28, 2018

Perfect The service people went above and beyond to help me with the work that needed to be done. Mike made every thing clear so I knew what to expect. More

by suztuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harrington
Dec 10, 2018 -

Moore Chrysler Jeep responded

suztuttle- Thanks for your feedback regarding your experience!

November 27, 2018

Jeep hesitating and running rough Mike was able to diagnose what the repair team needed to look at. Extended warranty facility was closed late Saturday and Mike followed up with a ph More

by erocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harrington
Dec 10, 2018 -

Moore Chrysler Jeep responded

Erocks- Thank you for providing positive feedback regarding your experience in our service department.

November 27, 2018

Flat tire I went in with a flat tire. They patched it for free and I was on my way. I get all my repairs and maintenance for my vehicle done at Moore Chrysler More

by lillysgmom0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harrington
Dec 10, 2018 -

Moore Chrysler Jeep responded

lillysgmom0- I'm glad to hear Mike was able to assist you with your service visit. Thank you for providing feedback.

November 27, 2018

Tech was Awesome Honest technician and professional wonderful attitude and knowledgable. Fast and quick service. Honest with the issue of the problem. Great service, More

by diazmmrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ostwald
Dec 10, 2018 -

Moore Chrysler Jeep responded

Diazmmrs- Thank you for your positive feedback!

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