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409 Reviews of Moore Chrysler Jeep - Service Center
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November 08, 2018
oil change and fuel system service i'm not complaining about your workmanship. but then i took my car to emissions and my car rejected emissions because of something done to my car's c i'm not complaining about your workmanship. but then i took my car to emissions and my car rejected emissions because of something done to my car's computer. travis said to drive the car for a week and then i should pass. if it doesn't, i hold moore chrysler responsible and you will have to help me pass. i don't have time for all this nonsense. More
by nyyrpk
Verified CustomerEmployees Worked With
travis
November 07, 2018
Professionalism The job was done in a timely manor the service tech was curtious and knowledgeable answering all my questions and other staff in your dealership were The job was done in a timely manor the service tech was curtious and knowledgeable answering all my questions and other staff in your dealership were kind and wanted to be helpful More
by cdecker3
Employees Worked With
Arron
November 07, 2018
My first choice to go for service There are couple of Chrysler dealers near my house, but I always preferred Moore Chrysler. Always get the best service from calling in to schedule There are couple of Chrysler dealers near my house, but I always preferred Moore Chrysler. Always get the best service from calling in to schedule service to getting it done. Every one are nice. More
by phancytulip
Employees Worked With
Michael
November 07, 2018
Service center review Excellent service department. SUV had a problem the service department handled the problem timely. I was advised of the problem with my car before se Excellent service department. SUV had a problem the service department handled the problem timely. I was advised of the problem with my car before service began More
by Joni
Employees Worked With
Kyle Ostwald
November 06, 2018
Professional, Knowledgeable & Friendly The service team is outstanding! Jake verifies what service is needed to maintain our vehicle & always checks for any recall updates. The service i The service team is outstanding! Jake verifies what service is needed to maintain our vehicle & always checks for any recall updates. The service is done in a timely manner with a smile. More
by ERIENB
Employees Worked With
Jake
November 06, 2018
Ac not blowing out. Chair tilt was not working Great job by Michael and service team. I think they finally resolved the issues once and for all with the software update. Thank you, Mark Great job by Michael and service team. I think they finally resolved the issues once and for all with the software update. Thank you, Mark More
by mr_hamrick
Employees Worked With
Michael Harrington
November 06, 2018
Promptly and Respectfully Took Care of the Issue I purchased a used wrangler unlimited and it was missing the key lugnut for all the wheels. Spoke with Steve in financing and he made sure i was take I purchased a used wrangler unlimited and it was missing the key lugnut for all the wheels. Spoke with Steve in financing and he made sure i was taken care of right away. the service manager was cordial and informed me that they would have to break of the lugnut locks and replace them with all new locking lug nuts. it took less than an hour. from sales to service, Moore still cared about their customers even after the sale. This is my second vehicle from Moore and it wint be the last. More
by landshark
Employees Worked With
Steve Lewindowski in Financing, Jay Johnson
July 03, 2017
Warranty repairs not completed properly Vehicle in shop for three weeks waiting on parts. Got vehicle back, and the sunroof being repaired under warranty has come back to me MISSING parts. Vehicle in shop for three weeks waiting on parts. Got vehicle back, and the sunroof being repaired under warranty has come back to me MISSING parts. Rather disgusted right now at the total time invested in trying to get this repaired. My time is valuable....it is absolutely precious to me. And yet I will again have to return to have this sorted out. This is a one start rating that has been absolutely earned by the repair shop. Best quote from the service advisor - "It is fixed but we have to order the rest of the parts.". Fixed does not equal needs more parts..... not exactly a rocket scientist eh?? More
by TonyS
Employees Worked With
Jake
April 27, 2017
knew about engine problem, but ignored problem On 1/12/2017 I took my Chrysler 2010 300 to Moore Chrysler because of a growling in the engine, they said they did not know what it was so they kept m On 1/12/2017 I took my Chrysler 2010 300 to Moore Chrysler because of a growling in the engine, they said they did not know what it was so they kept my car for two days called me said the car was done. Said it was the AIR INTAKE MANIFOLD needed to be replaced 1,517.99 dollars I drove it home pulled in the garage and heard the same sound as I heard when I took it in, I called they said bring it back for another 1,400.00 dollars we will look at it so I have already spent 1,517.99 dollars. There is no way I am spending another 1400.00 dollars for a problem that should been fixed the first time. So I take it to a man who builds engines for a living. He takes the oil cap off puts his ear down to the engine and tells me your TIME CHAIN GUIDES ARE GONE, THEY ARE RUBBING METAL TO METAL. Now Chrysler knows about this problem they have sent out TECHNICAL SERVICE BULLETINS TO ALL DEALERSHIPS. They know about this problem but refuse to fix the small engines 2.7 The man told me if the TIMING CHAIN GOES I BLOW AN ENGINE AND I LOSE ALL CONTROL OF MY VEHICLE. SO if I am on a freeway doing 70mph am not only putting my life in danger but others on the highway. buy the way the car never went any other place for service expect to Moore Chrysler for service from the day we bought it from Moore. I have documentation that Chrysler knew about this problem but refuses to fix it, HOW MANY PEOPLE WILL HAVE TO DIE OR BE SERIOUSLY HURT BEFORE SOMETHING IS DONE? I WILL NOT RECOMMEND MOORE CHRYSLER OR ANY OTHER CHRYSLER DEALERSHIP. OH BUY THE WAY THE MAN WHO FIXED MY ENGINE ONLY CHARGED ME 1100.00 DOLLARS PARTS AND LABOR AND I KNOW IT'S DONE RIGHT More
by Muggs
Employees Worked With
TRAVIS REGAN
November 21, 2016
ROY MORRIS WAS AWESOME!! Roy Morris showed me around and saw to it that I was WELL TAKEN CARE OF! He gave me TOP NOTCH customer care on servicing my vehicle! Roy Morris showed me around and saw to it that I was WELL TAKEN CARE OF! He gave me TOP NOTCH customer care on servicing my vehicle! More
by JenC
Employees Worked With
Roy Morris
