Moritz Chevrolet

Great service. I have been having my truck serviced by the guys at Moritz since 2008. There are closer dealership options for me but none that I can trust as much. D I have been having my truck serviced by the guys at Moritz since 2008. There are closer dealership options for me but none that I can trust as much. Dennis and Mitch have always been fair and service is fast. Today I was in and out in just over an hour for an evap solenoid. So thanks to everyone there for being fast , fair and friendly. More

Outstanding Service I've always had great service with Moritz when I've taken in my Camaro for service. Each and every Service Manager/Tech has been very friendly and ha I've always had great service with Moritz when I've taken in my Camaro for service. Each and every Service Manager/Tech has been very friendly and has never talked down to me. They treat me with the utmost respect and always explain things to me. They take the time to tell me what needs to be done and how long it will take. I would highly recommend Moritz to my friends for a new car or just to even have service done on their Vehicle. They treat my car as if it was their own. More

They say what they do & do what they! It has been my experience they will go the extra mile to maintain an amiable relationship because you are one of their customers without diminishing t It has been my experience they will go the extra mile to maintain an amiable relationship because you are one of their customers without diminishing the Quality of the work they are accomplishing for you!! More

Moritz Chevrolet Service Department The Service Department managed by Dennis Williams is the very best and most professional I have ever dealt with in my many, many years of owning autom The Service Department managed by Dennis Williams is the very best and most professional I have ever dealt with in my many, many years of owning automobiles. From the time I see my Service Advisor Ryan Byars until the service is completed my car is treated like it was their own. I never hesitate to have any concern resolved by Dennis's team. I have recommended many of my friends and associates to Moritz's Sales and Service Departments and they have too been thoroughly pleased with their results and how everyone goes the extra mile to assure customer satisfaction. I very highly recommend Moritz Chevrolet for any of your car needs. More

Bought a car from Juan Martinez excellent customer service!! I even recommeded him to a friend and she bougtht a vehicle there also and loved the service. He is pleasant and kind excellent customer service!! I even recommeded him to a friend and she bougtht a vehicle there also and loved the service. He is pleasant and kind. I was very comfortable dealing with him. More

Filing a formal complaint Just purchased a 2015 Silverado LT 4X4 RockRidge with a price tag of $68,000. Now with only 8,000 miles the engine is shaking very badly until I put Just purchased a 2015 Silverado LT 4X4 RockRidge with a price tag of $68,000. Now with only 8,000 miles the engine is shaking very badly until I put it in neutral and rev it up repeatedly, then it starts to smooth out but has the Check Engine light "on". Took it to Service this morning and Chris Lovelady told me they are very busy, would be later this evening before they could get to it. Asked me if I had an appointment? I said "I need an appointment for a brand new truck that I just bought from you and it wont hardly run and has the Check Engine light on"? I told him to just forget it, I'm leaving. He came out to my truck and asked if I wanted him to SEE if he could get me a loaner car. I'll never go back even though I bought it there. I'll find another dealership Rod Techmeyer More

I got me a new car great!!experience Great courtes people every one worked diligently to make my purchase of a new Malibu fun,no pressure tactics, sales department was top notch from rece Great courtes people every one worked diligently to make my purchase of a new Malibu fun,no pressure tactics, sales department was top notch from receptionist to salesman John Wolfe,finance department was quick and very diligent in getting me the best Financing More

terrible service I am reporting on the service department. It i s absolutely horrible with the exception of - finally - a young man by the name of Chris. I made 4 I am reporting on the service department. It i s absolutely horrible with the exception of - finally - a young man by the name of Chris. I made 4 call yesterday and 5 this morning and all I get is to be slammed through to a ringing phone that no one answers - even when I asked for the manager of Service - he too doesn't answer.. The lady who answers the phone when a customer calls in was in no mood to help just said "I am just the operator" I would be very hesitant to purchase a new car from Moritz if this is an example of your service after purchase. Al I am trying is to get a couple of recall notices taken care of and it has been a nightmare. I even made a trip down there only to be told I would have to have an appointment and since it is so difficult to get one - what is a customer to do!! Josephine More

Never Again. Next time I will purchase the part through another party and pay a muffler shop to swap out my Catalytic converter. I called a few shops once I finish Next time I will purchase the part through another party and pay a muffler shop to swap out my Catalytic converter. I called a few shops once I finished the transaction and found they were much cheaper plus I was still allowed to keep my old converter after. But the dealership wanted me to pay THEM so I could keep MY old converter. The dealership is going to pretty much scrap my converter for the gold, and other precious metals in it, and make money off of it., or they may replace the bad components and sell it for brand new price again who knows but they are making money off of MY comverter. But I still have to pay full price for the new one and everything. What a big scam. The other muffler shops also offered to take off how much they charge if they could keep the old one. Talk about a deal! More

First time car buyer From the moment my husband and I parked out front we felt welcomed. Brian Harris was the first one to greet us and treated us like we were old friends From the moment my husband and I parked out front we felt welcomed. Brian Harris was the first one to greet us and treated us like we were old friends. He was very easy to speak with. This is my first car I have bought and it was a scary to process to think of. Brian made it sound so easy even with all my questions. He answered everyone and if he didnt know the answer he got it. He did everything to accomediate us from the time we walked to the time we left. He even got one of those big bows for the car!!! The receponist kept me company as Brian and my husband when through the last checklist. Everyone was awesome. I definitely will be buying from them again! Dustie from finance was awesone as well. The paperwork was painless! More