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Moritz Kia Alliance

Fort Worth, TX

4.9
2,194 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,194 Reviews of Moritz Kia Alliance

February 02, 2021

Kia Alliance has professional, prompt staff. The facilities are very clean and offer amenities like coffee, wifi and charging stations for your devices. Mort importantly, your car is cared for and s More

by Nolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Feb 05, 2021 -

Moritz Kia Alliance responded

Thank you so much for taking the time to share your feedback with us, Nolan. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, The Moritz Kia Alliance Team

February 02, 2021

Bad experience with 2 employees In their customer service area, (billing attendant and a mechanic) not that it will make a difference but they lost my business More

by madtbk
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not listed
Feb 04, 2021 -

Moritz Kia Alliance responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, The Moritz Kia Alliance Team

February 01, 2021

Great peple to deal with. I drive 1000 miles to pick up my truck. Transaction was perfect and quick. Truck is perfect and my trade was fair. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyson , Joseph Bethel
Feb 04, 2021 -

Moritz Kia Alliance responded

Thank you for leaving us this review, Doug. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The Moritz Kia Alliance Team

February 01, 2021

Steve has been the Best of the Best! Every time my car is in need of anything Steve is there! Thank you so so much! More

by Amanda.barker78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Feb 04, 2021 -

Moritz Kia Alliance responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Steve and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, The Moritz Kia Alliance Team

January 18, 2021

Always great service. Brian always goes above and beyond. Would recommend Moritz Kia of Alliance to all my friends. I purchased two cars here and have had them serviced here since I purchased them. More

by bribiesca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Jan 21, 2021 -

Moritz Kia Alliance responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Moritz Kia Alliance Team

January 18, 2021

Dealership is good, however, my car was pulling 15 different codes (under warranty) took it in an mysteriously it’s not pulling none. Under 40k miles and bought it 7 months ago. Was told it might sti More

by Kbills6890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin White
Jan 20, 2021 -

Moritz Kia Alliance responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, The Moritz Kia Alliance Team

January 18, 2021

I enjoy coming to this service facility they are friendly not pushy and are professional at their job I will recommend any of my acquaintance to come to this facility. More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Jan 21, 2021 -

Moritz Kia Alliance responded

Thank you for the great review, Nick. Please come visit us if you need anything else, be it service or sales. Best, The Moritz Kia Alliance Team

January 18, 2021

Been having trouble with engine light for a while very happy to get problem finally fixed. Kia aliance was very helpful and quick with answers and fix. That im very grateful for thank you kia alianc More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Jan 21, 2021 -

Moritz Kia Alliance responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Moritz Kia Alliance Team

January 06, 2021

I did not purchase my vehicle at this location although I wish I had, I have not experienced anything less than outstanding customer service anytime I have gotten my vehicle serviced here. Taylor has helped More

by Asia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 11, 2021 -

Moritz Kia Alliance responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Best, The Moritz Kia Alliance Team

January 01, 2021

Service Dept was polite and accommodating in making the service appointment. Service was completed within the time frame promised, checkout was efficient. Will definitely return. More

by Frances.Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Jason Burkhart, Tim Gough, Brian Lucas, Steve Van Cleave
Jan 06, 2021 -

Moritz Kia Alliance responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Moritz Kia Alliance Team

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