Moritz Kia Fort Worth

Amazinf He helped me find a car I would really love but was also affordable. Worked with me to get the warranty I wanted and allowed me to pay later in the we He helped me find a car I would really love but was also affordable. Worked with me to get the warranty I wanted and allowed me to pay later in the week! More

Oil change Like always they always do my oil change, tire rotation, and car wash!! They are always friendly and do a great job and will be back in 5,000 miles! Like always they always do my oil change, tire rotation, and car wash!! They are always friendly and do a great job and will be back in 5,000 miles! More

Customer service department Airbag light Very Dissatisfied with how long we had to wait they said it would be 3 to 4 hours it was eight hours then they told us they didn’t have the part th Very Dissatisfied with how long we had to wait they said it would be 3 to 4 hours it was eight hours then they told us they didn’t have the part they had to order it, so we needed return next week. Merry More

Excellent Always have a fantastic service with Tony and Moritz Kia. The dealership is very inviting and employees very professional and courtoius. Would recomm Always have a fantastic service with Tony and Moritz Kia. The dealership is very inviting and employees very professional and courtoius. Would recommend Tony and Moritz Kia to family and friends. More

Happy and satisfied Every time I go to get my car serviced I’m greeted promptly with no long waiting and Joe is always friendly and helpful. Good work and everything is e Every time I go to get my car serviced I’m greeted promptly with no long waiting and Joe is always friendly and helpful. Good work and everything is explained. More

Routine Service I can always count to be greeted by a smiling face that’s willing to answer all my questions. My oil change was done in no time. Would recommend the I can always count to be greeted by a smiling face that’s willing to answer all my questions. My oil change was done in no time. Would recommend them to anyone. More

Quick, thorough, & efficient I took my new soul in for its first service. I chose to skip the included car was due to the rain that day. I was in & out in under an hour! Very nice I took my new soul in for its first service. I chose to skip the included car was due to the rain that day. I was in & out in under an hour! Very nice waiting area. Very tech friendly & comfy chairs. Moritz has great service at both moritz locations I go to. The Kia & ram service departments are top notch in my book More

Purchase of a Kia The sales rep Carlos was confident that I would be approved. I ‘m happy with my new Kia Soul. Fast and Quick. Very professional Service The sales rep Carlos was confident that I would be approved. I ‘m happy with my new Kia Soul. Fast and Quick. Very professional Service More

Car service We brought my car in at 8 and they said it would be ready in a couple of hours. It wasn’t ready when we return at 10:30. Had even started the oil ch We brought my car in at 8 and they said it would be ready in a couple of hours. It wasn’t ready when we return at 10:30. Had even started the oil change. Car wasn’t ready till after 11:30. This caused my husband to be late for a previous scheduled appointment More

Poor Service Like you would expect with any dealership, you visit the service for one thing, and you beat a laundry list of “recommended” services from the technic Like you would expect with any dealership, you visit the service for one thing, and you beat a laundry list of “recommended” services from the technician. However, I prefer to keep my vehicle in tip top shape, and usually take their recommendations. Tire Inspection by this dealership gave a recommendation to replace the front tires due to uneven tread wear... they stated the rear did not need replacing. After leaving the dealership, I went for a car wash, where the car wash person pointed out two blatantly obvious nails in my tire. How could this be missed by the technician. After a more careful inspection, a rear tire ALSO had a nail in it and BOTH rear tires were completely worn on the inner tread, despite being told the rear tires were fine. This dealership put my life and my families lives at risk be failing to be thorough. More