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Moritz Kia Fort Worth

Fort Worth, TX

4.9
1,469 Reviews

8501 West Freeway

Fort Worth, TX

76116

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1,469 Reviews of Moritz Kia Fort Worth

January 13, 2019

Amazing service every time! I have been using Moritz Kia Ft. Worth's service department for nearly 10 years and have leased 2 vehicles from them. I am always greeted when I get More

by Mdensmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Roscoe Korngut
Jan 14, 2019 -

Moritz Kia Fort Worth responded

Thank you for writing about your visit with us! I am happy to hear that Roscoe was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Moritz Kia Fort Worth Team

January 12, 2019

Take too long and cost too much It took them two weeks to have the driver's side door handle sent out to have it painted. Cost $118.00 for labor+ $82.00 for part = $200.00. They wan More

by Neveruseagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Gosser
January 12, 2019

Service/oil change/tire rotation The only thing I would say I would question is if I had 2 tires checked in the yellow Was that something that needed to be fixed or just watched?? More

by JenniJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ashbrook
Jan 14, 2019 -

Moritz Kia Fort Worth responded

Thank you for the feedback, JenniJ! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Moritz Kia Fort Worth Team

January 12, 2019

Maintenance Always friendly and making sure am being taking care of! I receive emails regarding coupons special regarding maintenance and that's a PLUS! Jenna mak More

by Cookie2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Gosser
Jan 14, 2019 -

Moritz Kia Fort Worth responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Moritz Kia Fort Worth Team

January 12, 2019

Speedy service I came in with battery troubles. Felipe quoted a 2 hr wait. My car was ready in about an hour! I didn’t have any issues using my warranty to replace t More

by KiaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Hernandez , Anthony Mcgee
Jan 14, 2019 -

Moritz Kia Fort Worth responded

KiaGirl, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Moritz Kia Fort Worth Team

January 12, 2019

Great experience, highly recommend I walked into the dealership and Catherine was friendly and eager to assist me. I ended up buying a 2019 Sportage which I am enjoying driving. Everyon More

by LifeIsGoodGodIsGreatAllTheTime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg (finance), Joe (service), Catherine McGary
Jan 14, 2019 -

Moritz Kia Fort Worth responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The Moritz Kia Fort Worth Team

January 12, 2019

Bought a used car. Working with Catherine was a smooth, easy process. She was friendly, knowledgeable and made my experience with Kia great! I will be a repeat customer. More

by BurtonSha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine McGary
Jan 14, 2019 -

Moritz Kia Fort Worth responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The Moritz Kia Fort Worth Team

January 12, 2019

Catherine McGary is the best!!! Catherine went so far and above what is required of a salesperson. She made the process easy for me, I live 200 miles away and I have never had this k More

by Vickievail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine McGary
Jan 14, 2019 -

Moritz Kia Fort Worth responded

Thank you for the wonderful review and for traveling to Moritz Kia Fort Worth from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Moritz Kia Fort Worth Team

January 11, 2019

Great job Had tire problem joe got me right in replaced tire and wiper blade and was out in time promised. Very pleased! . Will go bavk again More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe hardick
Jan 14, 2019 -

Moritz Kia Fort Worth responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Moritz Kia Fort Worth Team

January 11, 2019

Great Experience! I actually came in looking for a different Tony, but he did such a great job I bought from him even after I realized he was the wrong Tony. Best thin More

by dmiddleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Mowles, Tony De Varona
Jan 14, 2019 -

Moritz Kia Fort Worth responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Moritz Kia Fort Worth Team

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