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Moritz Kia Fort Worth

Fort Worth, TX

4.9
1,465 Reviews

8501 West Freeway

Fort Worth, TX

76116

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1,465 Reviews of Moritz Kia Fort Worth

August 22, 2020

Service was average. Vehicle was not washed as I was told it would be. Check-off list for windshield was checked off as Green, when it was clearly not, (long crack in windshield). So I am left to wonder if a More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Gosser , F. Juarez
Aug 25, 2020 -

Moritz Kia Fort Worth responded

Mary ,we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Moritz Kia Fort Worth Team

August 21, 2020

I came in for an oil change in my wife's car and was amazed at the great service. Chris updated me on progress! Super job. More

by feriendb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 26, 2020 -

Moritz Kia Fort Worth responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Moritz Kia Fort Worth Team

August 11, 2020

I have bought a total of 5 cars from here over the years. Sales, Service, and Finance have all been great. I enjoy the experience so much I don’t want to shop elsewhere. More

by Cssmith77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Avant
Aug 14, 2020 -

Moritz Kia Fort Worth responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business! Sincerely, The Moritz Kia Fort Worth Team

August 09, 2020

The best experience. Patrick knew exactly what I wanted. The entire process was great. From start to finish it took alot less time than i expected. This was the second purchase from Moritz Kia. My parents h More

by lbeamlaughing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Mabe
Aug 12, 2020 -

Moritz Kia Fort Worth responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Moritz Kia Fort Worth Team

August 06, 2020

Christian kept me informed every step of the process.. i purchase my kias at Moritz because of your service dept. And will continue to do so More

by Marievalentino
Recommend Dealer
Yes
Employees Worked With
Christian Ortega
Aug 07, 2020 -

Moritz Kia Fort Worth responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Moritz Kia Fort Worth Team

August 05, 2020

These guys are the truth. I was treated with the upmost respect and kidness from the time I arrived until I left. Highly recommend Moritz Kia for car buying :) More

by evette.finner
Recommend Dealer
Yes
Employees Worked With
Dean , Tony De Varona
Aug 07, 2020 -

Moritz Kia Fort Worth responded

We cannot thank you enough for your wonderful review of Moritz Kia Fort Worth and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Moritz Kia Fort Worth Team

August 04, 2020

They are kind considered on time friendly quick, patient with me, reliable, good courtesy, very helpful, respectful understanding workable which me they have good customer service More

by Masmith105
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 07, 2020 -

Moritz Kia Fort Worth responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Moritz Kia Fort Worth Team

July 29, 2020

It was faster than I expected!. They did 2 recalls and I was only aware of one recall that was needed. Checked the vehicle top to bottom. I am very happy with Christian Ortega. He kept me updated every step More

by jhickson2003
Recommend Dealer
Yes
Employees Worked With
Christian Ortega
Jul 31, 2020 -

Moritz Kia Fort Worth responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, The Moritz Kia Fort Worth Team

July 29, 2020

Our service visit for our 2020 Telluride was great!! The service rep was nice and easy to work with. All issues were addressed and the car looked great with their free comp wash. Thanks Moritz Kia. More

by Rrctexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley McCormick
Jul 31, 2020 -

Moritz Kia Fort Worth responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Moritz Kia Fort Worth Team

July 27, 2020

When I walk into the dealership I was greeted felt comfortable everybody was very helpful and courtesy and they help me with the paperwork I didn't understand and help me understand it More

by wwmorrison1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Ahmad
Jul 30, 2020 -

Moritz Kia Fort Worth responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Moritz Kia Fort Worth Team

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