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Moritz Kia Hurst
Hurst, TX
1,706 Reviews
At Moritz KIA Hurst, we do not just sell you a vehicle - we build a long term relationship with our guest. We provide the values associated with purchasing a vehicle from a family-owned car dealership who has been serving the Dallas/Fort Worth area for over 40 years. At Moritz KIA Hurst, our professional staff is trained to give you the best experience of both purchasing and servicing all of your family's vehicles.
We keep a variety of New Kias at our location to complement our guests' needs. Our new line up of KIA vehicles provides your family with top safety ratings, advanced technology capabilities, and 5 year/60,000 mile full coverage with a power train warranty that is 10 years/100,000 miles. Our Elite Sales Team will make sure your 1st tank of gas is completely full, and your Complimentary Oil Change is scheduled for you through our Service Department.
Our used cars, trucks and SUV's go through a thorough inspection before they are available for display to ensure quality, safety, and beauty. Moritz KIA Hurst does this because we also provide a Complimentary Lifetime Powertrain Warranty on any car under 10 years of age and 100,000 miles.
Our Kia Service Center provides a Shuttle service for our guests within a 12 mile radius. You may also reserve a Service Loaner through one of the Service Managers. We are constantly running specials for our guests so they can take advantage of saving more money.
We will also help with auto loans in Fort Worth and lease plans too. Our car parts department at Moritz Kia Hurst can help get you back on the road as quickly as possible if you are a fix-it yourself type person.
Our family is anxious to hear from you. Contact us for your next new vehicle - even if it is just for a test drive. We are here to make you feel as comfortable as possible. So call or stop by, kick up your feet, and relax. You will have an experience that will leave you completely satisfied. If you aren't in the market for a new car, you can sti
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 1,706 reviews
November 30, 2021
Avoid Andrew Gomez if at all possible. This guy is your typical "car salesman". I WAS interested in a vehicle at that location, he emailed me and stated that he would send me a video of the vehicle (to ver typical "car salesman". I WAS interested in a vehicle at that location, he emailed me and stated that he would send me a video of the vehicle (to verify ACTUAL availability-live and learn). After 3-4 requests regarding HIS offer to send me the video, he just casually replies " I can send pictures" I still have the email correspondence BTW. Big Red Flag! Now this is after he emails me the next day and simply says still available (sooo professional). The day prior he tells me via email that MY "exclusive e price" was $23,900. I responded that that was the price listed on the website, how is that exclusive (2nd red flag). Then he responds saying that price was pretty (strait) forward (can't even spell-3rd red flag). These shady salesmen (for lack of a better word) will SAY and DO anything to get you to walk through that door. Gas is too expensive (1.5 hr drive from my location) for the BS, Consider this imaginary $23,900 sale LOST Andrew. I've been buying cars for too long to fall for the okie-doke. Run your con game on somebody else. Good luck with a 19-22 year old buddy. Hopefully management will see this review and re-train this poor excuse for a salesman. And to think I was really interested in this vehicle (good price & clean carfax). This was my experience via email, I'd hate to see the crap he would try to pull in person. "Let me talk to my manager". HA! More
by NJ
Employees Worked With
September 18, 2021
I signed the paperwork to purchase a new Telluride with 8 miles on Sept 3rd. On Sept 5th I received a call that my new vehicle with 8 miles needs a new transmission. We haven't even sat inside nor drive it. miles on Sept 3rd. On Sept 5th I received a call that my new vehicle with 8 miles needs a new transmission. We haven't even sat inside nor drive it. We don't know when we'll get our vehicle. I spoke with my sales guy and the new car service manager. I was told there is nothing they can do. I need to speak with a general manager or someone who is willing to sit down with me and work this out. Who is the Moritz team? How can I contact someone in charge? More
by Clarence Bullocks
Employees Worked With
No thank you
August 11, 2021
I contacted Ceferino around 2 weeks ago regarding a specific Kia Soul I was interested in. We exchanged contact information and through text we were able to communicate the exact price I was looking at specific Kia Soul I was interested in. We exchanged contact information and through text we were able to communicate the exact price I was looking at(including tax and other additional fees) and when the car would arrive. Everything went smoothly until the day the car arrived. First of all, Ceferino arrived 30 min.late to our scheduled meeting time because he mistook our meeting time with another. This dealership is 40 min. Away from my house, so it was a little dissappointing having to wait on my salesperson. Second of all, he/this dealership as he proclaims added an extra window tint and other random accessories that costed almost $1000 more expensive then what he told me. He says he tells this to all his customers but I was never notified until I arrived. I knew something was fishy when the sales price sheet he gave me was more expensive than what he originally sent. Lastly, the $1000 was supposed to include some random pinstripe that wasn’t even on the car when I arrived. Doesn’t make any sense to me and makes me wonder if he added these additional fees last second. I was looking forward to this car for the past two weeks and quite dissapointed for this incident to occur at a “platinum” certified Kia Mortiz dealership More
by William Chen
Employees Worked With
August 08, 2021
Mr. Cef Zambrano was easy to work with, great customer service and showed great hospitality. If I was looking to buy another car. I would like for Mr. Zambrano to assist me again. service and showed great hospitality. If I was looking to buy another car. I would like for Mr. Zambrano to assist me again. More
by Thankful
Employees Worked With
July 30, 2021
Called today to get my oil changed I was told my oil changes, which I have two left from when I bought the car expires tomorrow and I have to bring it in today after 3:00 to get one of my FREE oil chang changes, which I have two left from when I bought the car expires tomorrow and I have to bring it in today after 3:00 to get one of my FREE oil changes. Who would think oil changes would expire! Bayer beware of Moritz!!!!! I just hope they honor there extended warranty that we paid for, not holding out much hope!!!! More
by Donkcabling
Employees Worked With
Service dept.
July 18, 2021
I have been very impressed with the honesty and great customer service provided to me by Ceferino Zambrano. Cef always fully answered my many questions and kept me very well informed on the new car orde customer service provided to me by Ceferino Zambrano. Cef always fully answered my many questions and kept me very well informed on the new car order process and always responded very promptly to any of my texts or emails regarding my new 2022 Telluride SX. My new Telluride even arrived one week early for me to finalize my purchase! I hope to purchase all my vehicles from Cef in the future, and I have already highly recommended him to members of my family and my friends. You will not be disappointed if you choose to work with Cef for your next vehicle purchase. More
by Jerry.Rowland
July 07, 2021
I wanted to give praise to Andrew Gomes who was an absolute champion throughout the entire buying process: I really liked how smooth everything went. I’ve had some bad new car buying experiences absolute champion throughout the entire buying process: I really liked how smooth everything went. I’ve had some bad new car buying experiences in the past and Andrew Gomes is the one that really stood out. There was no pressure and he made me feel like I was going to be a new member of the Moritz KIA family for years to come. He was awesome and answered all of my questions promptly and professionally. He even came in earlier before his shift to finalize the paperwork. The car was ready as promised and it looked like it came right off the showroom floor. He paired my phone to infotainment system and even cued up some Sinatra for my ride home. It was PERFECT! More
by rscotteverett
Employees Worked With
June 10, 2021
Cef was wonderful to work with! He was very patient and answered all our questions. If he didn’t know he found out!Great experience! answered all our questions. If he didn’t know he found out!Great experience! More
by Kindercarol2
June 09, 2021
Quick and easy. Everyone was nice and accommodating. Ceferino was able to give me options within my price range and where I wanted to be with my monthly payment. Was able to get my dream car! Ceferino was able to give me options within my price range and where I wanted to be with my monthly payment. Was able to get my dream car! More
by kandycewiseman
Employees Worked With
