Cef Zambrano

I contacted Ceferino around 2 weeks ago regarding a specific Kia Soul I was interested in. We exchanged contact information and through text we were able to communicate the exact price I was looking at(including tax and other additional fees) and when the car would arrive. Everything went smoothly until the day the car arrived. First of all, Ceferino arrived 30 min.late to our scheduled meeting time because he mistook our meeting time with another. This dealership is 40 min. Away from my house, so it was a little dissappointing having to wait on my salesperson. Second of all, he/this dealership as he proclaims added an extra window tint and other random accessories that costed almost $1000 more expensive then what he told me. He says he tells this to all his customers but I was never notified until I arrived. I knew something was fishy when the sales price sheet he gave me was more expensive than what he originally sent. Lastly, the $1000 was supposed to include some random pinstripe that wasn’t even on the car when I arrived. Doesn’t make any sense to me and makes me wonder if he added these additional fees last second. I was looking forward to this car for the past two weeks and quite dissapointed for this incident to occur at a “platinum” certified Kia Mortiz dealership

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Mr. Cef Zambrano was easy to work with, great customer service and showed great hospitality. If I was looking to buy another car. I would like for Mr. Zambrano to assist me again.

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I have been very impressed with the honesty and great customer service provided to me by Ceferino Zambrano. Cef always fully answered my many questions and kept me very well informed on the new car order process and always responded very promptly to any of my texts or emails regarding my new 2022 Telluride SX. My new Telluride even arrived one week early for me to finalize my purchase! I hope to purchase all my vehicles from Cef in the future, and I have already highly recommended him to members of my family and my friends. You will not be disappointed if you choose to work with Cef for your next vehicle purchase.

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Cef was wonderful to work with! He was very patient and answered all our questions. If he didn’t know he found out!Great experience!

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Quick and easy. Everyone was nice and accommodating. Ceferino was able to give me options within my price range and where I wanted to be with my monthly payment. Was able to get my dream car!

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I have bought a few cars in my life and this was the best experience have had . Hassle free and I even left and looked at another car at Sewell Infinity but came back . Thank you

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After visiting 2 other Kia dealers, the drive from Dallas to Hurst was well worth it, upon visiting. Cef was great & so happy I ordered my Telluride, which came in much earlier than expected! The overall experience was excellent!

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My sales rep was Ceferino Z. and he did an amazing job! I had told him what my min monthly payment was and he did just exactly that. He was nice and went above and beyond. Thank You Ceferino!!

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I love the Kia Soul thanks to Cef your amazing 👍 a big thanks to Daniel Williams also for getting me a great price with low credit

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Best dealership ever, I had a great experience buying my 1st new car. Everyone was very kind and helpful. I really appreciate how convenient and easy they made it for me.

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