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Moritz Kia Hurst

Hurst, TX

4.9
1,656 Reviews

110 NE Loop 820

Hurst, TX

76053

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1,656 Reviews of Moritz Kia Hurst

November 09, 2022

Very professional and friendly staff. No high pressure sales tactics. Very thorough throughout the entire purchase experience. This is the third time I have purchased a KIA, the second More

by Andreac7412
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Islam, Daniel Williams
Nov 15, 2022 -

Moritz Kia Hurst responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jazz Kazazic General Sales 817-595-8200

November 08, 2022

Amiable, helpful, all functioning vehicle components checked, job completed when they said. The waiting area could do with a re think for what could be a lengthy wait. Felt I was at the doctors. More

by richardborek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Rafiq, Steve Potter
Nov 14, 2022 -

Moritz Kia Hurst responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Joby Spradley Service Director 817-595-8301

November 04, 2022

Moritz Kia’s Service Department in Hurst, TX. is top notch! This time around, Martin serviced our Kia Niro Hybrid and he did a fantastic job! My husband could not believe he had “The Works” done More

by joanneanddavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin, Chris Perry
Nov 04, 2022 -

joanneanddavid responded

Thank you for being such a great car dealership! Your Sales Department and your Service Department are both top notch! We give you five stars! ⭐️⭐️⭐️⭐️⭐️

November 03, 2022

Good people and friendly nice good nice environment. Extra friendly nice waiting room snacks and drinks More

by Mrk67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baldwin and Kirk Potter
Nov 08, 2022 -

Moritz Kia Hurst responded

Thank you for visiting our service department and for leaving kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Joby Spradley Service Director 817-595-8301

November 03, 2022

New to Texas. Excellent customer service from making appointment to getting service done. Very happy More

by Starlicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 08, 2022 -

Moritz Kia Hurst responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Joby Spradley Service Director 817-595-8301

November 02, 2022

Very pleasant, kind and thoughtful. Wonderful experience I don’t mind waiting. Not to many places make you feel this welcome. More

by ilia kaku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Nov 04, 2022 -

Moritz Kia Hurst responded

It is wonderful to hear that our team was able to provide you with a great experience! Jazz Kazazic General Sales 817-595-8200

Nov 05, 2022 -

ilia kaku responded

You have top quality customer service

November 02, 2022

I’ve been going to Moritz Kia in Hurst for a while now and Martin S. has always taken amazing care of me. He is always so knowledgeable and provides amazing customer service every time. More

by Phichitk22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Souvannakane
Nov 07, 2022 -

Moritz Kia Hurst responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Joby Spradley Service Director 817-595-8301

November 02, 2022

The service area was clean, technicians were friendly and my phone call was promptly returned with an explanation. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Souvannakane and David Baldwin
Nov 07, 2022 -

Moritz Kia Hurst responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Joby Spradley Service Director 817-595-8301

November 02, 2022

I go back to Moritz time after time because of their service. Buying the car is only part of the process. I of course will go back to them because they make that easy, but I am a real fan of Moritz beca More

by Fred Propp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fritz and Martin, Amir Rafiq, Matt Ducote, Jonathan Dinkha
Nov 07, 2022 -

Moritz Kia Hurst responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Joby Spradley Service Director 817-595-8301

November 01, 2022

When my car left me stranded, I called your service dept and kept getting everyones answering machine, which was super frustrating, but finally, (after multiple try’s) David answered and DID NOT TRANSFER ME More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept- David
Nov 01, 2022 -

Moritz Kia Hurst responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jazz Kazazic General Sales 817-595-8200

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