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Morrie's 394 Hyundai

St Louis Park, MN

Overview
Employees
Reviews
Vehicles
4.4
4,817 Reviews
We’re a company dedicated to bringing Happiness to our community. We’re here to not only make our customers happier, but to improve our communities and to make our employee’s lives better through work. Everyday, we strive to provide Moments of Happy to everyone. Because a smile is a smile. Because simple acts of kindness can change the course of someone’s day, week, or even life. Because, at Morrie’s, Happiness Matters®.
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6661 Wayzata Blvd

St Louis Park, MN

55426

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Showing 4,817 reviews

August 29, 2022

A/C broke a day after purchased and was told “that’s the risk you take when you purchase a used vehicle”. More

by AMERAABDELREHEM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Burkhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Bradford, Paige Schmidtbauer
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Aug 30, 2022 -

Morrie's 394 Hyundai responded

Hello Amera, our high mileage vehicles go through a safety inspection prior to going for sale, we were able to work with you to bring to your mechanic before purchasing and the A/C was working at the time. Vehicles over 75k miles are sold AS-IS but were able to offer you a service contract to protect you against vehicle breakdown which you declined. We are willing to help you with half of the cost of the repair, please give us a call to schedule a time to make this right. Thank you

Aug 30, 2022 -

AMERAABDELREHEM responded

The A/C’s issue is it’s working “intermittently” which means it worked the day you sold it me and then not the next. It is still working the same way it was when purchased. I know when purchasing a vehicle (even used) through a dealer everything needs to be working properly to sell it, or you need to disclose the issues before selling. I was not told the A/C only worked intermittently and would have never bought the car if it was not falsely advertised as having a working A/C. I have all the information I need that shows this was an issue that was not completely addressed properly before the car was bought and am building a case with my lawyer to work out this scam.

Aug 30, 2022 -

AMERAABDELREHEM responded

Morrie's 394 Hyundai Aug 29, 2022 AMERAABDELREHEM VERIFIED CUSTOMER A/C broke a day after purchased and was told “that’s the risk you take when you purchase a used vehicle”. Morrie's 394 Hyundai responded PUBLICLY on 8/30/22 5:05 PM Hello Amera, our high mileage vehicles go through a safety inspection prior to going for sale, we were able to work with you to bring to your mechanic before purchasing and the A/C was working at the time. Vehicles over 75k miles are sold AS-IS but were able to offer you a service contract to protect you against vehicle breakdown which you declined. We are willing to help you with half of the cost of the repair, please give us a call to schedule a time to make this right. Thank you AMERAABDELREHEM responded publicly on 8/30/22 6:42 PM The A/C’s issue is it’s working “intermittently” which means it worked the day you sold it me and then not the next. It is still working the same way it was when purchased. I know when purchasing a vehicle (even used) through a dealer everything needs to be working properly to sell it, OR you need to disclose the issues before selling. I was not told the A/C only worked intermittently and would have never bought the car if it was not falsely advertised as having a working A/C. I have all the information I need that shows this was an issue that was not completely addressed properly before the car was bought and am building a case with my lawyer to work out this scam.

Helpful
August 29, 2022

We were very pleased with the service and attention to detail from all the friendly staff at Morris’s. Andre was our sales associate and he kept us informed every step of the way while our new vehicle was More

by Dan & Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Bradford, Peter Bishop, Kortney Cummings
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Sep 01, 2022 -

Morrie's 394 Hyundai responded

Thank you so much for the feedback! We truly appreciate it. We also want to thank you again for your purchase. If there is anything we can assist with in the future, please let us know.

Helpful
August 28, 2022

Very nice service , I am very happy with the service and people there. They did system upgrade. More

by Riteshkk2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Norton, Andrea Howard, Rory Johnson, Sarah Smith, Thomas Zych
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Sep 28, 2022 -

Morrie's 394 Hyundai responded

Thank you very much for choosing to service your vehicle with us here at Morrie's 394 Hyundai!

Helpful
August 27, 2022

Always excellent service, I trust anything Morris mechanics do on my car. In spite of the work being done we were offer a comfortable place to wait. Kudos para Morris More

by gmwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Howard, Sarah Smith
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Sep 28, 2022 -

Morrie's 394 Hyundai responded

Thank you very much for choosing to service your vehicle with us here at Morrie's 394 Hyundai!

Helpful
August 27, 2022

Andre was great! Kind and worked with me on everything. Straightforward and hard working. The finance department wasn’t so kind. They were visibly upset when I didn’ More

by HARMS.JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Bradford, Peter Bishop, Kortney Cummings
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Sep 01, 2022 -

Morrie's 394 Hyundai responded

We’re sorry to hear of your less than satisfactory experience and hope you will accept our apologies. We are committed to providing great customer service. If you’d like, please reach out to us directly at 952-449-2000 to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Helpful
August 27, 2022

Quick and easy. It was a nice touch to receive a call prior to my lease return to get a new vehicle in time . More

by POOLBOY394
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas “Tiger” Robinson jr., Peter Bishop, Paige Schmidtbauer
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Sep 01, 2022 -

Morrie's 394 Hyundai responded

Thank you for the 5-stars! Hope to see you again soon!

Helpful
August 26, 2022

Good service writers. Intermittent problem took six weeks to solve, but on the third visit we received priority service including free loaner car. More

by Rbogott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schiefert
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Sep 28, 2022 -

Morrie's 394 Hyundai responded

Thank you very much for choosing to service your vehicle with us here at Morrie's 394 Hyundai!

Helpful
August 26, 2022

the worst scammy dealership out there. tricked me into the getting repairs i didnt need. More

by badtimefr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
na
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Aug 30, 2022 -

Morrie's 394 Hyundai responded

We apologize for this, please give us a call to resolve this issue, 952-449-2050

Helpful
August 25, 2022

Left a voicemail for Paige Schmidtbauer and next day sent an email. The 3rd day I called and they said they Paige was tied up. Supposedly so great, but not for me. At least you could do is return a More

by Be positive always !!!
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paige Schmidtbauer
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Helpful
August 25, 2022

I was sold a defective new vehicle and the customer service has been subpar. I feel unheard even after complaining about it. Buying a new car is a serious investment, yet my valid complaints have fa More

by LOVINGADE4
Customer Service
Recommend Dealer
No
Employees Worked With
Thomas “Tiger” Robinson jr.
Report | Print
Sep 01, 2022 -

Morrie's 394 Hyundai responded

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to me directly at 952-449-2043 or peter.bishop@morries.com at your earliest convenience.

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