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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.3
2,402 Reviews

2,402 Reviews of Morrie's 394 Hyundai - Service Center

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July 22, 2025

Service was thorough, friendly, clean. Explains things well including with a video. Nice waiting area. More

by bjschwartzwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Morrie's 394 Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 22, 2025

The service department did not provide accurate information regarding my vehicle’s repairs. I was originally told my repair would be covered by warranty, but it was not. I was also presented with a More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna Clancy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Morrie's 394 Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 21, 2025

Service advisors and technician were professional, courteous, focused on some details of my service issues, and did a great job overall. As a first time customer this was very much appreciated, thank More

by Mike W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall names and they are not listed above under Service Dept.
Jul 21, 2025 -

Morrie's 394 Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 19, 2025

Great service & super friendly staff; keep up the good work and the fantastic service - waiting area with snacks is always comfortable and clean! More

by glenn.geissinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Morrie's 394 Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 19, 2025

Scammers - the advisor I got, asked me to change the axle assembly because 1 of the boots was torn, also asked me to change the brake pads, calipers, and rotors cause the brake pads were on the lower end of More

by apurat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kareem Kallas
Jul 19, 2025 -

Morrie's 394 Hyundai responded

This is Brad Kreiss, the General Manager. I'm sorry you are upset with us. From what I can see, we diagnosed your car as we were asked to do. Do you disagree with the diagnosis? Call me, lets talk about it. I'm available anytime at 952-449-2002 or brad.kreiss@morries.com.... We are sorry you felt the need to write this review. I assure you, we are good people, and come to work everyday to do our best.

July 18, 2025

I went in for a scheduled service expecting to be out in 90 minutes, as I was told at check-in. Unfortunately, I ended up waiting over 2.5 hours—with zero communication about the delay. What’s more frustrat More

by Mulka.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 18, 2025 -

Morrie's 394 Hyundai responded

Thank you for bringing this to our attention. My name is Brad Kreiss. I'm the General Manager. Call me at 952-449-2002 anytime to discuss. I apologize.

July 17, 2025

All of my interactions with staff were very positive and they showed sincere caring on my service visit. Although I didn’t see the gentleman’s name that had the most interaction with me for my service appt… More

by Tim
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Morrie's 394 Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2025

Quick efficient service of my vehicle with comfortable waiting area. There were nice refreshments, the Internet was very good, and I was comfortable working in the space while my car was being serviced. More

by jeric.koehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Morrie's 394 Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 09, 2025

They charged me for tire rotation which was not done I will never use again More

by kentx010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna Clancy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Morrie's 394 Hyundai responded

Good afternoon- I would like to apologize for our error! Please reach out to me directly and we will make it right, my direct line is 952-449-2050 Again, I can't apologize enough and I would like to get it corrected for you asap. Or feel free to email me at Chadd.Moreno@morries.com

July 07, 2025

Very professional and definitely customer oriented. Everything was done that was ordered and even a car wash More

by akdelaney123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Morrie's 394 Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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