Morrie's Buffalo Ford

Great Experience at Morrie's I have not purchased a car in years and had trepidation just thinking about going through the process. When I walked into Morrie’s Kim Johnson greete I have not purchased a car in years and had trepidation just thinking about going through the process. When I walked into Morrie’s Kim Johnson greeted me and within a few short minutes had managed to take the “scary” out of the car buying process. Kim listened to my wish list, respected my budget and found me the exact car that I wanted. As I was purchasing a used vehicle this was quite a challenge! Kim was incredible….she listened to my feedback on each car and adjusted as requested. I never felt any pressure to make a purchase decision, only support in the pursuit of finding the right vehicle for me. I LOVE my new vehicle and for the first time ever can say I enjoyed the entire purchasing process. More

Great purchase and experience. I called about a used truck on the internet. Drove 1 hour to see it. Got a decent deal on my trade in and got some of the extras I requested. The day I called about a used truck on the internet. Drove 1 hour to see it. Got a decent deal on my trade in and got some of the extras I requested. The day after my purchase I had a problem with my used truck. I called Mike and he sent a driver to my place of work to get the truck, had it fixed and brought it back fixed the same day. All that and I work over an hour from Buffalo. Morries goes out of their way to make a sale and they follow up on them. Will be back to buy again! More

Couldnt have asked for a better experiance Mike Schuetz did a wonderful job !. Kept in contact with us, answered all our questions and exceeded all our expectations. Couldn't have asked for a Mike Schuetz did a wonderful job !. Kept in contact with us, answered all our questions and exceeded all our expectations. Couldn't have asked for a better buying experience. Would buy from Morrie's Buffalo Ford again ! More

Our company was in the market for a new work truck. We found a couple of potential trucks that were available at the dealership but they were missing a couple of options that we needed. Pete went out of found a couple of potential trucks that were available at the dealership but they were missing a couple of options that we needed. Pete went out of his way to locate, and deliver, the perfect truck for us at a lower price than we anticipated. We will definitely be back as soon as we are in the market again. More

Brett Kramer and Steven Severson of Morrie’s Buffalo Ford / Mercury are awesomely professional and helpful beyond words! After I explained to Brett what I had wanted in a vehicle, he put me in the hands of / Mercury are awesomely professional and helpful beyond words! After I explained to Brett what I had wanted in a vehicle, he put me in the hands of a genius—Steven Severson, who quickly did a search and came up with exactly what I had requested in a vehicle (and I wasn’t making it easy on him, as my request was quite specific and extraordinary). If I ever want another car, or I hear from a friend or family member who wants a car; I definitely know which car dealership will pop into my mind—Morrie’s Buffalo Ford / Mercury! Thank you, Brett and Steve! More

Tim was very friendly and made me feel at ease as this was my first purchase from a dealership. My entire experience rating would have been much higher except that during and after the buying process, I was my first purchase from a dealership. My entire experience rating would have been much higher except that during and after the buying process, I had several concerns that needed to be taken care of but I was unable to have them taken care of at another Morries which would have been much more convenient considering I drive over an hour to get to Buffalo. I am a bit dismayed overall as to how I could have misunderstood how the Buy Happy promise works. It was my understanding that I would be taken care of at any Morries I choose to go to. More

After 2 days and $667 we left with nothing fixed. Conversation overheard between service reps deciding to put on new part on another vehicle in service rather than refund money. Nothing wrong with p Conversation overheard between service reps deciding to put on new part on another vehicle in service rather than refund money. Nothing wrong with part. Felt high level of dishonesty. Another lady came into service department asking for quote on dent. First service rep quoted her a price and second rep increased the quote substantially. Same as they did for us earlier. They spent 5 hours trying to remove bolt on our pickup. Wanted us to give them approval to ruin our turbo to get bolt out. We told them no. Told them we would drive the vehicle home and have it fixed there. We asked them to give us pictures of what they found to show our local mechanic who Morries defamed in an attempt to further their work. They did nothing and charged us $667, One time traveling we had problems, stopped into dealership in Utah. They fixed it and wouldn't charge us. What a difference in dealerships. Would never recommend Morries dealership! After returning home we had our pickup serviced by a local business. The bolt in question came right out within minutes. We were there when they removed it. It was not stainless steel as Morries told us and it was not cross threaded. Morries told us EGR delete kit was illegal, but it is not in Nebraska where we live. Our local serviceman repaired our vehicle and we had it back within a day. Morries have called us and wanted to refund us one hour of labor in return for us not vocalizing this complaint. We refused. More

I am a very satisfied customer. First off, I would like to say that I am a teacher and was a single mother for 7 years (in other words...no money). I was driving around an old car (2001 Honda) that liter to say that I am a teacher and was a single mother for 7 years (in other words...no money). I was driving around an old car (2001 Honda) that literally has the side mirror duct taped on to the car, not to mention being well used by my dogs. It runs great and no car payment made me think that I would really be driving my Honda forever. I would have been embarrassed if I wasn't a teacher and every car in the school parking lot looked like mine:) I never thought something as beautiful and loaded ( 2011 Ford Edge) would ever be something I could have. I decided that I have earned my right to a new car and just thought I would look around. The Ford Edge always caught my eye and I thought I would try for one, dream a little. When I saw on the internet that even the used ones that had all the features that I desired were out of my price range I almost gave up. Luckily I saw that Morrie's Buffalo Ford ( 50 miles away from my house) had several Ford Edges that were loaded with amazing comforts and were in my price range. I almost thought this seems too good to be true, my 3 top the Edges all were at Morrie's so I thought to make the drive and look at them. I did imagine Morrie's Buffalo Ford to be some sort of low grade xxxx hole for offering prices that seemed too good to be true, but it wasn't. It is a beautiful dealership that was filled with people looking at cars. I was helped by Tim Aamot who could not have been kinder or more patient. I was extremely nervous to be spending any money at all. Of the three that were my top choices, two had been sold but the one that was left was the one I really wanted. After a test drive we noticed that car vibrated a bit and Tim immediately said that it would be fixed and was probably just the tires needing a simple rotation. He was very patient as I thought it over and even called with more questions. The car was fixed, I picked it up in two days with a very smooth and easy purchase transaction. The car runs like a dream, is so wonderful to look at and full of fun features that I can use to make all my friends insanely jealous...what more could a girl want?? Don't hesitate to go to Morrie's to buy a car any time, it was so easy and Tim was really the best you could get. Thank so much for making my year! More

Made the 3 hour trip to Morries of Buffalo to purchase a F-250 Super Crew. Made contact a couple of times with sales person and explained I was making a long trip to look at a used truck that was on Morrie F-250 Super Crew. Made contact a couple of times with sales person and explained I was making a long trip to look at a used truck that was on Morries web add. Sales person said he looked the truck over and assured me it was nice. Well.... I arrived for my 9am appointment and had to wait 35 minutes for the sales person. Then he took me to a truck that looked like they got it from the local salvage yard. Not kidding. This truck was JUNK. The tailgate wouldn't even work. Informed that this was not the truck on the web add. No apology or even an explanation. WILL NEVER GO BACK! More

We purchased a very nice truck form Morrie's. The problem was with the lying from the salesperson. They offered us $3000.00 on trade for our car. We were able to get that up to $3500.00. We were told problem was with the lying from the salesperson. They offered us $3000.00 on trade for our car. We were able to get that up to $3500.00. We were told they could only get about $5000.00 for the car if they were lucky. Now they have it listed for nearly $8000.00. Steve told us they try to make only about $800 per used car. That's a lie, they are trying to make $4500.00 on our trade. I know they need to make a profit, but it could be done without the lying. After we set up financing I asked Steve what they were going to do about the passenger power seat not working and I was basically ignored. After the sale you are nobody! They could have easily given us a fair trade for our car, but they chose to lie to us instead. Our trade was a 2005 Pacifica with 124,000 miles and it was in really good shape. Yes Morries screwed us and yes, I should have known better. More