Morrie's Buffalo Ford

Always great service from Morries. Sheila is best, always goes above and beyond, great job of keeping me informed. Sheila is best, always goes above and beyond, great job of keeping me informed. More

The staff was very helpful and informative. Mariah was wonderful with knowledge and kind understanding. We appreciated the financial assistance provided, very informative with out being pressur Mariah was wonderful with knowledge and kind understanding. We appreciated the financial assistance provided, very informative with out being pressured. More

Friendly folks and fully explained everything about this purchase of our new pickup. Salesman was courteous purchase of our new pickup. Salesman was courteous More

The 2 gentlemen at the service desk were the appropriate amount of friendliness. They were helpful and took time to help me with other Ford tech questions. amount of friendliness. They were helpful and took time to help me with other Ford tech questions. More

Andrea was an excellent sales associate - returned all calls and answered all my questions. Was a very good person who told the truth. calls and answered all my questions. Was a very good person who told the truth. More

They kept me well informed and continued to keep me updated as I waited for my car to be completed updated as I waited for my car to be completed More

I left feedback on the day of my sale but wanted to follow up on my experience. I sought out Morrie's because of the positive feedback given from female friends and family who are long-time loyal custo follow up on my experience. I sought out Morrie's because of the positive feedback given from female friends and family who are long-time loyal customers. I would never suggest this dealer to anyone I knew or personally liked. Reflecting on my buying experience with Jeremy Kent; I felt like he was distracted, high-pressure, and was not clear about the terms of the contract, financing, or trade-in. The critical issue I have with the sale is the condition of the vehicle and the response to my concerns. I took my new car to my mechanic for an assessment two days after I bought it. They diagnosed a class three passenger-side valve cover gasket leak. I returned home and emailed Jeremy immediately. The ultimate response was that, two days after the sale, Buffalo Ford wouldn't stand by their product. They suggested as a team, including General Manager, Brett Kramer, that I use my two-day-old vehicle warranty to have the problem fixed myself (but at their service center, of course). The whole experience feels like fraud. Due to the quality of the overall assessment of used inventory and the perceived dependability of the vehicle service department, it is highly unlikely that I will be a return customer. Additionally, I have a difficult time putting trust in Morrie's service department to further service my car under warranty. I am skeptical of the quality of the work that will be performed in the future when the preliminary review of this vehicle has either missed or dismissed something so fundamental to the quality operation of any vehicle. More

This service experience was one of the worst experiences I have had. We bought oil changes when we bought our brand new vehicle last spring (so within the past year). We called to schedule an oil change as I have had. We bought oil changes when we bought our brand new vehicle last spring (so within the past year). We called to schedule an oil change as well as gave them look at some chrome that was bubbling inside the vehicle. We were not told when we scheduled the appt or when we dropped the vehicle off that the appt time was just to get “in line” and that it would take up to 72 hours to look at. We were surprised to find this out when we called that afternoon to get an update. When we questioned why we weren’t told about that and if they had suggestions on what we were supposed to do since there were no courtesy cars and we needed a car, they said no. Honestly shocked at the poor service and lack of communication- especially since we just spent $70k there on a new vehicle this past year. Lesson learned for our future purchases. More

Mark and Thomas were wonderful to work with! They made the process easy and found me a perfect match for what I wanted. They made the process easy and found me a perfect match for what I wanted. More

Always happy with the team at Morrie’s Buffalo. I buy trucks and have them serviced there even though I live in Maplewood. Customer service and attention to detail is outstanding and better than ot I buy trucks and have them serviced there even though I live in Maplewood. Customer service and attention to detail is outstanding and better than others I have tried to replace them with. More