Morrie's Buffalo Ford

Casual yet professional environment with no games to make a deal. Smooth transaction from start to finish! a deal. Smooth transaction from start to finish! More

I found a car I wanted online and contacted the dealership they said it was ready, so I set up a time to see it when I got there, I was told it wasn't cleaned yet. well to me that’s not ready but t dealership they said it was ready, so I set up a time to see it when I got there, I was told it wasn't cleaned yet. well to me that’s not ready but they said they would take some off the price they also stated it had been mechanically checked over so I agreed but come time to finalize they said they forgot to take some money off but they would put gas in it gee what a deal on an already overpriced car whatever not the worst yet on the way home the car surged a little I just thought it was a fluke but the car continued to do it over the next week. so, I had my local Buick dealer look at it thinking it would be something simple but I was shocked when they told me there was metal and chunks in the transmission and quoted the repair at $6300 to be clear I asked this was a preexisting condition not something that just happened and they stated it has been bad for a long time. so I haven’t even had a tank of gas through my new car and its basically useless as is and it wasn’t a cheap car it was 13k so I tried to call the dealer (my salesperson) and was told she would call me back but never did she emailed me I need to contact the manager (brett) but in trying to do so multiple times I was always told he would call me back as he was away from his desk or out or something but I never did hear a word from him finally I did get a hold of someone that actually talked to me I told him what my dealership told me that it was preexisting and that if it was mechanically checked over the issue should have been found he said they don’t check necessarily mechanical as much as just for safety issues. I think a transmission that is erratic and could fail at any moment is a safety issue but apparently, they don’t. He told me the best they can do is I pay for the repair and they will cover half I didn’t think this was fair enough and he told me if I didn’t accept this then they won’t do anything at all so basically I was stuck taking the deal and having to do the repair and once done I emailed them the receipts and they did eventual send me a check but it was not even half like they had stated it would be so i guess they cant do math either. At this point I was just surprised I received anything at all. I have bought lots of cars in my life and this was by far the worst car buying experience I have ever had. I would score them less than one star if I could. I will never do business with this dealership and make sure to tell everyone. More

They do most of my business with them. They always take care of me anytime. They always take care of me anytime. More

Friendly no xx , the whole process was fast and no surprises . Will buy from them again surprises . Will buy from them again More

For being a first time buyer, they did a phenomenal job. They took their time to explain things, and I appreciate that. They made me feel welcome, and didn’t put any pressure on me. Thank you Morries! They took their time to explain things, and I appreciate that. They made me feel welcome, and didn’t put any pressure on me. Thank you Morries! More

Sheila and Jay treat me very fair they are very good at their jobs always their jobs always More

Let me first say that the work done on my truck I had no problem with. As far as I can tell it was performed flawlessly. I purchased the truck along with an extended service contract that I was repeatedly problem with. As far as I can tell it was performed flawlessly. I purchased the truck along with an extended service contract that I was repeatedly assured by the Finance guy that "everything" was covered. Yeah, don't believe that crap - ever. Read the contract fully before signing it. So far, as near as I can tell, the contract does cover everything...Everything EXCEPT what breaks on my truck. Dropped my truck off on a Monday (made an appointment even). They didn't look at it until Thursday because apparently, they can't plan very well. Got it back a week later and it wasn't like it was a 10hr job or anything. I am mad at myself for falling for their service contract scam and mad at them for taking advantage of people. I'll get over it though, there is always beer to find solace in. More

Everything was fine until I was about to buy a set of tires but couldn't because both alignment machines were not operational. tires but couldn't because both alignment machines were not operational. More

The service was great, and the waiting area was quite enough for me to get some work done. enough for me to get some work done. More

Everything was smooth and great. As a first time buyer, all my questions got answered As a first time buyer, all my questions got answered More