Morrie's Buffalo Ford

Quick and easy. They were very helpful and knowledgeable. Friendly staff made it enjoyable and fast. They were very helpful and knowledgeable. Friendly staff made it enjoyable and fast. More

I didn’t have the best experience at this dealership. When I called Morrie’s about my interest in one of their vehicle’a I said I was coming from ND, approximately 6 hours away. When I got there a week l When I called Morrie’s about my interest in one of their vehicle’a I said I was coming from ND, approximately 6 hours away. When I got there a week later to test drive the car and give them a cashiers check for it, they told me I was unable to take it off the lot that day because the cashiers check had to clear first. I was not told this on the phone when I originally called. I asked if I could wire the money from the bank so they could receive the funds that day and the finance manger Rob held up the paper and told me “if you have a fake check, you probably have a fake banker”. I felt like I was not taken seriously. Rob told me they had three people fake checks during Covid and it felt like he was implying I was trying to do the same. Rob also made jokes about my “ma and pa bank back home” and why they would even write a loan for me before I even test drove the vehicle or they saw a purchase agreement. The check was originally made out to me but we changed it to the dealership as that was where the money was going in the end and I hoped it would avoid further complications. I felt pressured into purchasing extended warranty when I did not want any and when I said no I was told “some people like to believe they live in a beautiful world and think nothing bad happens”. I think he was trying to make light of the situation and intended to be a joke but the whole process drug out longer than necessary because of it. This was my first purchase at a dealership and it was not enjoyable or exciting getting a new car. I ended up agreeing and leaving without the vehicle and when they said they could meet me half way, they later told me that the furthest they could come was Fergus Falls which is still 4 hours for me. I understand the policy of why I could not take the car day of purchase, but I would have appreciated being told that before I drove 6 hours down there expecting to bring it back. The sales associate was helpful in getting answers via text when she did answer but overall I will not be looking for another vehicle here. More

I had such a great time working with Mariah! Sometimes car shopping can be a daunting task but she made the process fun and enjoyable while helping me find the right SUV that fit all my needs! S Sometimes car shopping can be a daunting task but she made the process fun and enjoyable while helping me find the right SUV that fit all my needs! She was extremely patient, knowledge and very kind! She made the process easy from start to finish and I never felt pressured from her. If I could give 10 stars I would!! I highly recommend Mariah and the rest of the team for an easy and fun experience! Another huge shout out to Brett who also helped finding me the right SUV and Wade who made the financing portion and paperwork easy to understand and fast! I will definitely be returning for me next vehicle! More

This dealer is very slow fixing cars as they are busy. On top of that they lack communication about where your car is in the shop. On top of that they lack communication about where your car is in the shop. More

Every employee I have met has made sure I feel valued and welcome from my sales representative to the service team and even finance and other sales people when entering the building welcome from my sales representative to the service team and even finance and other sales people when entering the building More

The employees at Morrie’s Buffalo Ford are always friendly ,informative, and open to dialogue. friendly ,informative, and open to dialogue. More

At this point, haven't dealt with them enough to make a recommendation. Based on the current interaction, I'm not impressed. recommendation. Based on the current interaction, I'm not impressed. More

Nice friendly service! Courteous, timely and thorough. They even found that a mouse or shrew had been in my car based on damage to the main cabin air filter. Nice! Courteous, timely and thorough. They even found that a mouse or shrew had been in my car based on damage to the main cabin air filter. Nice! More

Everyone was very professional Jim our sales person very knowledgeable and courteous. Would rate them higher than 5 stars knowledgeable and courteous. Would rate them higher than 5 stars More

Very helpful with a recall to my Ford Expedition. Communication with Morrie's Ford was great Communication with Morrie's Ford was great More