Morrie's Minnetonka Subaru

Overall, our experience was a bit frustrating. We came to inquire about a jeep Wrangler that we did end up buying. We were going to trade in and did trade in our Jeep grand Cherokee. The initial o We came to inquire about a jeep Wrangler that we did end up buying. We were going to trade in and did trade in our Jeep grand Cherokee. The initial offer was way too low and the second offer was on point with what we needed. The problem with that was that when the individual came and shared with us the price they tried to tell me that our grand Cherokee was leaking like crazy. This was an outright lie. I just have it serviced and knew for a fact, it was not leaking at all given it came from our trusted service provider. We owned our car outright and this should’ve been an extremely quick process and instead took four hours. We had our title and it could sign it over and there was no financing taking place. We still had to sit through a whole finance presentation and a storyline of being told that a person had to share these details or they could get fired. This is utterly ridiculous. They’re walking us through warranties and things like that that I explicitly stated that we do not want and I really don’t want to go through this. We were basically forced to sit and listen to all of that. Between those two different things that was enough to make it a really discouraging and disappointing experience. While we did still take the wrangler, I certainly would not recommend or return to try and go through that process again when it could have literally been a 60 minute scenario of treating in our car and buying the wrangler. Also being forced to sit through things when explicitly state I’m not interested is not only rude, but extremely frustrating. The only silver lining for us was that the thermostat went out a couple days later and because of the Morrie‘s promise that we have for the short window of time that was taken care of and the service gentleman who took care of us did an extremely great job. If the rest of the process had been similar to what he provided it would’ve changed the whole trajectory. More

I thought that Sheridan and his team listened well and were able to make the car buying experience easy for us were able to make the car buying experience easy for us More

Tyler is was amazing, super knowledgeable about the cars you sold. He was super helpful with all my questions and patient. 10/10 experience you sold. He was super helpful with all my questions and patient. 10/10 experience More

Every employee was friendly and knowledgeable and took great care of my wife and I during the car buying process great care of my wife and I during the car buying process More

Our sales person, Sheridan, took the time to focus on one customer until the end of the buying process. New and used car mangers care about the customer, and want to make it work for all parties involved. customer until the end of the buying process. New and used car mangers care about the customer, and want to make it work for all parties involved. More

Amazing location, Tyler H was super amazing to work with, the whole process was fast and easy the whole process was fast and easy More

Had an amazing experience at Morries Minnetonka Subaru. Tyler H, was extremely helpful and amazing to work with. I would recommend this location to all friends and family. Tyler H, was extremely helpful and amazing to work with. I would recommend this location to all friends and family. More

The most helpful experience at a dealership since the last time I purchased vehicles from Morries. last time I purchased vehicles from Morries. More

Customer service is incredible. I told the what I needed and my budget and they delivered. I told the what I needed and my budget and they delivered. More

Multiple purchases over the years and always worked with Mary Schmid, who is just excellent! Mary Schmid, who is just excellent! More