
Morris Smith Ford of Leavenworth
Leavenworth, KS
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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condescending and confrontational I spoke with Nicole Frederick after exchanging emails about the purchase of a late model truck. I told her I didn't want to drive the distance to the I spoke with Nicole Frederick after exchanging emails about the purchase of a late model truck. I told her I didn't want to drive the distance to the dealership and waste my time if the sticker price and KBB were the best I was going to get. She repeated the same line about the company policy twice when I said I understood what she said the first time. I was looking for some understanding of my situation, what I got was her telling me "I feel threatened by your response." I told her that we are off on the wrong foot and is there someone else to talk to. She said her manager would call me. The manager called later. I ended up visiting but the inventory was overpriced. I never raised my voice and I certainly never threatened her. I found her to be condescending in tone and confrontational with that statement. Ridiculous, all I wanted was to buy a truck. Im shopping elsewhere and I recommend everyone do the same. More
I will give kudos to John Miller and Zeck Ford in Leavenworth for making right what was wrong. Our situation started on a Tuesday recently when I flew from my home in Iowa to the Zeck Dealership in Leavenworth for making right what was wrong. Our situation started on a Tuesday recently when I flew from my home in Iowa to the Zeck Dealership in Purcell, OK. I test drove and purchased a Ford Transit 350. I did not notice anything unusual with the vehicle until the papers were signed and I was driving down the road toward my home in Iowa. I was pressed for time because a winter storm was forecast to hit that night. As I cranked the heater up on the van I started to get a faint whiff of cigarette smoke! At first I thought it was a strange heater smell, but by the time I got home hours later it was very distinct. I felt awful that I had just spent thousands of dollars on a smoky vehicle. The next day we called the dealership and asked if we could bring the vehicle back to the Leavenworth store because it was closer to our home. Allie Ewing was very kind as she communicated with us that the dealership management agreed to allow to return the vehicle, so we planned a trip down. We were extremely relieved that the dealership was willing to unwind the original deal to make things right and allow us to select another vehicle. John Miller was our salesman at the Leavenworth store and he was great! He was patient, kind, and knowledgeable as we carefully inspected and drove several Transits before selecting one that was (smoke free and) right for our family. There was no pressure which was a relief for us. We are very happy things turned out because we know not every dealer would have the integrity to correct the situation. More
This is our second vehicle from Zeck and we didn’t even look anywhere else before coming back. Both times we worked with Sage and he was excellent at explaining everything as well as making sure we were al look anywhere else before coming back. Both times we worked with Sage and he was excellent at explaining everything as well as making sure we were always informed and taken care of. We had a wonderful and quick experience coming here and will continue to come back! More
Mike Amaral did a fantastic job of reaching back out to me to find me the car that best fitted my needs within my payment range! Highly recommend!! me to find me the car that best fitted my needs within my payment range! Highly recommend!! More
I was looking for a pre-owned car that was not too small, but not too tall, and he found one for me! :) Did I mention that it is my first car to buy by myself! :) but not too tall, and he found one for me! :) Did I mention that it is my first car to buy by myself! :) More
Outstanding Payton Meek and Brandon Abernathy were outstanding in every respect in helping me purchase my car and in answering follow-up questions. It was a very Payton Meek and Brandon Abernathy were outstanding in every respect in helping me purchase my car and in answering follow-up questions. It was a very positive experience. More
I can’t say enough good things about my experience with Zeck Ford! Over all the easiest process I’ve experienced. From the time I walked in the door, until I drove away with the perfect car- it was all so Zeck Ford! Over all the easiest process I’ve experienced. From the time I walked in the door, until I drove away with the perfect car- it was all so smooth & easy! I loved the atmosphere & attitude. Super welcoming, I felt like I was one of their own! Corey was amazing in directing me & having everything prepared for my arrival. Great customer service, friendly, & professional! Truly made me feel as a priority! Payton is so great. Straight shooter, no pushy sales nonsense. I told him exactly what I had in mind & he did everything he could to deliver. He never once made me feel pressured. Over the moon excited & thrilled. Seriously, the easiest best experience in purchasing a vehicle. I also loved the facility. Upgrades were impressive. You will not be disappointed! Go to Zeck Ford! More
I really enjoyed the atmosphere of this car dealer. Mike was knowledgeable, and worked to get your business, but not overly pushy. They had the best prices in the area, and plan to go back when its time for was knowledgeable, and worked to get your business, but not overly pushy. They had the best prices in the area, and plan to go back when its time for another F150 More