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Morris Smith Ford of Leavenworth

Leavenworth, KS

4.9
9,389 Reviews
Our Dealership Mission Statement: The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work. The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had. Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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4501 South 4th Street

Leavenworth, KS

66048

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Showing 9,389 reviews

August 28, 2018

good experience Payton Meek did a great job, he was kind and patient,willing to help as much as management would let him. Issues with extended warrantee. More

by truck,dav2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in finance, Jace Grabouski, Payton Meek
Aug 30, 2018 -

Morris Smith Ford of Leavenworth responded

Thank you very much for your feedback! We appreciate all outlooks on how we're doing. This way we can zone in on the areas that we need to improve, also so that we can maintain our active strengths. We're delighted to know that Peyton was a perfect gentleman throughout the process! Thank you so much for the opportunity to serve you! Please, don't hesitate to give us a call, or come on in, anytime if you have questions or concerns. We're here to help!

August 28, 2018

Simple It's odd that the showroom is full of cubicles and they won't come look for you if you walk around the lot. But the low pressure and friendly staff we More

by Picky Truck buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton Meek
Aug 30, 2018 -

Morris Smith Ford of Leavenworth responded

Thank you for taking the time to share your review! We understand your concern about not being greeted by a sales associate on the lot, and we apologize if that left you feeling neglected. That's definitely not the goal here at Zeck Ford. As a company, we decided to "undealership" our dealership by doing away with the common practice of meeting customers while their on the lot. Our goal is to allow people the freedom to browse our vehicles without feeling the overbearing pressure that sometimes comes with a sales associate following. We are very happy that you were able to find the truck that you love! Thank you so much for the opportunity to serve you! We hope you are enjoying your new vehicle!

August 28, 2018

another car from Zeck I've purchased four cars from Zeck Ford. Each experience has been positive. This weekend we purchased from Louis Scrivo. He was very nice and res More

by pjsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Scrivo
Aug 31, 2018 -

Morris Smith Ford of Leavenworth responded

Thank you greatly for sharing your review! We really appreciate it! And that's not all we appreciate; we appreciate YOU! Thank you so much for, and congratulations on, your new and fourth vehicle from us! We hope you are loving it!!

August 28, 2018

Great to work with!!! A dealership that feels trustworthy and honest. Not that feeling like they are trying to pull something over on you. It was like dealing with friends More

by Jwill913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Rae
Aug 31, 2018 -

Morris Smith Ford of Leavenworth responded

We are absolutely elated to read your review! Our goal is always to leave our customers with a sense of family-friendliness. We are very pleased to hear that you got the quality of care that you deserve! Congratulations on your new vehicle! Please, come back and see us anytime!

August 28, 2018

Fantastic experience buying my Jeep I originally sent an email in regards to a Jeep I saw on Zecks website.. the next morning I had a nice reply from Mike A.. I arrived at the dealersh More

by Jeep_lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Morris Smith Ford of Leavenworth responded

We are so happy that you had a great experience with Mike and with us! Timeliness and thoroughness are two of the greatest qualities for a company to offer their customers, and we're proud to say that our team does a great job at maintaining this company promise! Thank you so much for taking the time to share your experience with others! Congratulations on your new Jeep!! We hope you're enjoying it!

August 28, 2018

Quick & easy Nino made our experience quick and easy. He took the time to answer any questions that we had. We came to the paperwork involved he went page by page More

by Brando1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Grabouski
Aug 31, 2018 -

Morris Smith Ford of Leavenworth responded

Thank you very much for taking the time to share your review! Nino is a true MVP on our team! We are overjoyed to hear that he did a wonderful job for you! Congratulations on your new vehicle! We are happy to have had the opportunity to serve you!

August 27, 2018

KB’s used car purchase I’ve purchased a lot of vehicles and my experience with salesman Mike A. at Zeck Ford in Leavenworth was the best ever. He and the other staff did no More

by Gonzo88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nava
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hartwell
Aug 30, 2018 -

Morris Smith Ford of Leavenworth responded

Thank you greatly for taking the time to write us your review! We're thrilled that Mike made you feel welcome and at ease throughout the whole process! We never want anybody to feel pressured or rushed. Our customers own the process, we're just here to help you fulfill it. Congratulations on your new vehicle! We hope you are enjoying it!

August 27, 2018

Amazing service!!!! Fast and easy, friendly staff and great customer service!!! They knew everything I wanted and made everything simple and hassle free!!! Thank Zeck Fo More

by Big Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Grabouski, Rick Mears, Josh Stillian, James Johnson
August 27, 2018

Great experience When I am in the market for a 'like new' vehicle I always stop by Zeck to see what they have. This past weekend was no exception. I was in the marke More

by Todd654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bowlin
Aug 30, 2018 -

Morris Smith Ford of Leavenworth responded

We are thrilled and absolutely honored to be your first choice!! Our buying team does an incredible job at searching thoroughly and proactively everyday to ensure that we always have a diverse range of vehicles for our customers. We know that everybody has unique needs and interests in vehicles, dependent upon their lifestyles. We are here for ALL of you!! Thank you so much for taking the time to leave us your review! Congratulations on your new vehicle! We hope to see you again in the future!

August 27, 2018

Five Star rating in our overall purchasing experience The experience of purchasing our 2018Ford Edge was made quite comfortable from star to finish. The salesman, Kyle Anderson was very professional and More

by Glory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Whinety, Alexis, Jace Grabouski, Kyle Anderson
Aug 30, 2018 -

Morris Smith Ford of Leavenworth responded

Thank you very much for taking the time to share your experience with others! The '18 Edge is a wonderful vehicle! Very accessible and user-friendly; great pick! We're also very happy to know that the vehicle itself wasn't the only great part of your visit. High quality customer care is important to us because the customer is important to us. Congratulations on you new Edge!! We hope to see you again!

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