Moss Bros. Volkswagen of Moreno Valley

Great car We worked with Nick Hassan at Moss VW in getting a 2020 Passat r-line. Purchased car, nick was very professional, kind, listened to what we wanted, an We worked with Nick Hassan at Moss VW in getting a 2020 Passat r-line. Purchased car, nick was very professional, kind, listened to what we wanted, and helped getting the deal done. I had knee surgery so they even delivered the car for me! I wish I can remember the young man who delivered it, he too was respectful, very professional, and we were very impressed with this young mans maturity (26 yrs old). More

NIGHTMARE PLEASE DONT COME HERE I purchased a car from here about 6 months ago a 2016 Ford Fiesta only 55k miles I felt really good for a used car within first 6 months I’ve had to g I purchased a car from here about 6 months ago a 2016 Ford Fiesta only 55k miles I felt really good for a used car within first 6 months I’ve had to get over 4 repairs and two toes due to car not being drivable and spent over 2000$ dollars I’ve reached out to manager nick Hassan multiple times been transferred to two other dealerships and still no solutions I’ve came in here literally in years so stressed had to not pay rent for a month just to get my car fixed and I purchased the extended warranty for over another 1k which basically didn’t cover anything that needed to be repaired I just feel so ripped off and this isn’t how it should be when you purchase a car and I’m financed so all these problems and I’m still paying over 300$ every month and I’m not the only one I posted a review on yelp and instantly got messages from over 5 people wanting to protest against this dealership it has to be something we can do but please don’t be like me please DONT purchase from this dealership!! I assumed since it was a big known dealership they would have a lot to lose having such a big name but no More

First visit in parts and service department The staffs in both department were very polite and helpful . Julio was very patient in searching for the parts I was looking for. Jeromy was very prof The staffs in both department were very polite and helpful . Julio was very patient in searching for the parts I was looking for. Jeromy was very professional in explaining the result of multi inspection and his recommendations. The service was excellent! More

Car Service Moss Bros. Volkswagen always delivers great service. Been coming here for about four years and have always had a good experience with the service need Moss Bros. Volkswagen always delivers great service. Been coming here for about four years and have always had a good experience with the service needs of my vehicle. Highly recommended. More

Recent Service The service staff were excellent, it was handled immediately upon arrival at the dealer, what an awesome and amazing experience, thank you guys for su The service staff were excellent, it was handled immediately upon arrival at the dealer, what an awesome and amazing experience, thank you guys for such a wonderful job More

Great customer service! The work on my car was great. My car was washed and looking good and running smoothly when I picked it up. The service light was left on, but that c The work on my car was great. My car was washed and looking good and running smoothly when I picked it up. The service light was left on, but that can easliy be fixed. More

Great Service Great service and great atmosphere. Very quick and very polite. Went over the details about my car after it was finished and answered all my questions Great service and great atmosphere. Very quick and very polite. Went over the details about my car after it was finished and answered all my questions. Happy customer here. More

Superb Excellent Service Manager she knows her stuff could not be more satisfied with help and knowledge. I don’t have 25 words to say sorry Excellent Service Manager she knows her stuff could not be more satisfied with help and knowledge. I don’t have 25 words to say sorry More

Best place to go! Customer service is great here, the staff is super helpful and friendly. I took my car in for a random noise and they were able to diagnosis and repa Customer service is great here, the staff is super helpful and friendly. I took my car in for a random noise and they were able to diagnosis and repair it fairly quick. More

Service review Everyone was very nice and let me know what was happening while my car was there. also, having the rental car facility in your dealership was an add Everyone was very nice and let me know what was happening while my car was there. also, having the rental car facility in your dealership was an added bonus. More