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Mossy Toyota

San Diego, CA

4.5
729 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 729 reviews

September 09, 2017

Sales Romio is the best A+ customer service highly recommend he was very friendly and listened to what I was looking for, as well gave me an amazing quote More

by Saradeana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis
Sep 10, 2017 -

Mossy Toyota responded

Thank you for the feedback Saradeana! We love hearing that Romio provided you with the excellent customer care you deserve.

September 05, 2017

Great Personnel The car had imperfections and it took several trips before we could puck up the car, but the staff was very friendly, accommodating, and helpful. More

by MMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray, Romio Gorgis, Andrew Stemple
Sep 05, 2017 -

Mossy Toyota responded

MMC, thank you for the 4.8 review. We apologize for the hassle of going back and forth but we sure appreciate your choosing Mossy Toyota and hopefully we can earn 100% of your trust back. Warmly Karla Dutt Customer Relations Manager

September 05, 2017

Great experience buying a car Thu was super helpful in finding the best vehicle options for me and she was very patient, friendly, and honest along the way. Both Thu and Demetrio More

by YotaBoy82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrio Tessada, Thu Tran
Sep 06, 2017 -

Mossy Toyota responded

Hi YotaBoy82 -We're so thrilled to hear Thu and Demetrio provided you with World Class Service. It's our number one priority to have your buying experience be really pleasant and enjoyable Thank you for being our special customer Warmly Karla Dutt Customer Relations Manager

September 04, 2017

Excellent experience Valerie and Harley helped me purchase my new car! They were amazing and answered all of my questions. I would recommend you see them if you want to pu More

by Danneyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Andrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Sherr
Sep 05, 2017 -

Mossy Toyota responded

Thank you for the feedback and 5 star rating! It's great to hear val and Harley provided excellent customer care during your buying experience. Congrats on your new car! Have fun! Warmly, Karla Dutt Customer Relations Manager

September 03, 2017

Happy customer here🙂 Wonderful experienced sales person explained every little detail and answered all my questions patiently and with great attitude.will definitely come More

by Zt2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Mossy Toyota responded

We love to hear this Zt2017! Thank you for the feedback and for choosing Mossy Toyota!

September 02, 2017

Corolla Lease - smooth sailing Everything went great; I got a sweet deal on a new lease, everything was handled very efficiently, and Harley and Chris were both annoyingly enjoyable More

by ChristinaA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Keppel, Harley Sherr
Sep 05, 2017 -

Mossy Toyota responded

Congrats on your new Corolla! We appreciate the feedback and the 5 stars! We look forward to seeing you again soon. Best, Karla Dutt Customer Relations Manager

August 31, 2017

Great place Alan got me a great price on my new camry. Excellent customer service from start to finish highly recommended. He made the whole car buying experience More

by DOBBY8912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Ferreira
Sep 05, 2017 -

Mossy Toyota responded

Alan will be thrilled to know he provided the level of care you deserve. Congrats on your new gorgeous Camry! Happy Miles! Best, Karla Dutt Customer Relations Manager

August 30, 2017

Awesome experience Decided about 2:30pm to purchase a Camry and surprise my mom for her birthday. Found the car I wanted online and called to see if it was available. More

by Pat l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel baltazar, Cyrus Ghahremani, Alejandro Acosta
Aug 31, 2017 -

Mossy Toyota responded

Hi Pat - I'm so happy Mossy Toyota was able to help you pull off this wonderful surprise for your Mom! We hope she loves the new Camry! A fast, easy, breezy buying experience is what we aim for so thank you for sharing and we hope to see you soon. Warmly Karla Dutt Customer Relations Manager 858 964 2013

August 29, 2017

Car shopping with Alan at Mossy Alan was great - he showed me everything I wanted made good suggestions and made me comfortable throughout the whole process! Couldn't ask for a bette More

by Plecke
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Ferreira
Aug 30, 2017 -

Mossy Toyota responded

Good Morning Plecke: This is the type of customer experience we want you to have every time you visit. Thank you for sharing and we look forward to your next visit! Warmly, Karla Dutt Customer Relations Manager

August 29, 2017

Straightforward Car Sale Overall, I had a good experience at Mossy Toyota. Thu was personable and knowledgeable about the vehicle I purchased, and the negotiation over price a More

by Telonio Dabraguza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Imam, Thu Tran
Aug 29, 2017 -

Mossy Toyota responded

Hi Telonio: Thank you for the feedback. It's very much appreciated. We apologize for the confusion in finance and happy they worked it out diligently, as they should. Your happiness is our 1st priority. We love having you as our customer! Karla Dutt Customer Relations Manager

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