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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,328 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,328 Reviews of Motor City Lexus of Bakersfield

July 08, 2021

The service man that I work with is very knowledgeable and I trust that he is truthful when it comes to any repairs that is recommended. More

by connieburger7703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 09, 2021 -

Motor City Lexus of Bakersfield responded

Connie - thank you for posting about your 5-star experience with our Motor City Lexus of Bakersfield team!

July 02, 2021

Very professional, kind and prompt. Always answered calls quickly. Brought my vehicle to Arizona and it was in excellent shape. Registration was easy and all paperwork in order. More

by tishelle3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Douglas
Jul 02, 2021 -

Motor City Lexus of Bakersfield responded

Tishelle - Thank you for taking the time to share! We are thrilled to hear that you had such a successful purchase experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

July 02, 2021

I have had nothing but a positive experience with Lexus Bakersfield and my friend Tony who makes sure I understand my car and the service needed. Tony is professional, positive and knowledgeable at all ti More

by Tomi J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Service Desk Staff, Tony Bounville
Jul 02, 2021 -

Motor City Lexus of Bakersfield responded

Tomi - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Tony and the Motor City Lexus of Bakersfield team. Safe travels, and we hope to earn your business again down the road!

July 01, 2021

Awesome service department. Very knowledgeable, fast, and friendly. Tony even followed up the next day. The building is well maintained and beautiful. Thanks tony for your wonderful service. More

by shauna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jul 01, 2021 -

Motor City Lexus of Bakersfield responded

Shauna - we're flattered by the lovely review! Thank you for doing business here at Motor City Lexus of Bakersfield - we hope to see you again next time!

June 30, 2021

Always a great experience at Motor City. Service advisor and assistant at the desk are always helpful and friendly. Ability to use a loaner is always helpful and convenient. More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jun 30, 2021 -

Motor City Lexus of Bakersfield responded

Hello Nikki - Thank you for taking the time to leave Motor City Lexus of Bakersfield your lovely review! We are delighted to hear that we continue to provide exceptional service when you stop by - this is what we strive for! Please let us know how we may be of assistance next time. Safe travels!

June 30, 2021

Tony Bounville of the Service Department from Motor City Lexus of Bakersfield is great. He kept me updated on the service recommendations for my vehicle and was a pleasure to work with. More

by Prefer Not To Say
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jul 01, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the positive feedback and kind words about our service team - we'll be sure to pass the kudos along! We appreciate your business and hope to see you back at Motor City Lexus of Bakersfield again next time!

June 29, 2021

Very quick service and extremely comfortable waiting area. Very satisfied! More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Jun 29, 2021 -

Motor City Lexus of Bakersfield responded

There is nothing better than hearing from a happy customer, Melinda! Thank you for supporting Motor City Lexus of Bakersfield. We hope to see you again!

June 29, 2021

The dealership is staffed by a team of efficient and friendly personnel. The trained service technicians are very thorough and go out of their way to insure high quality service and repairs, if ever nee More

by mike090353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Jun 29, 2021 -

Motor City Lexus of Bakersfield responded

Mike - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back next time!

June 29, 2021

It was a great service experience , service writer helpful and knowledgeable More

by LEXUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 30, 2021 -

Motor City Lexus of Bakersfield responded

We are thrilled that our team could give you a five-star experience. Thank you for choosing Motor City Lexus of Bakersfield for your service needs!

June 29, 2021

Outstanding customer service!! Very good job with the service on my Lexus 460 GX. I was very happy with Alex and Parker outstanding customer service! More

by Glhonest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Jun 30, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for trusting us with your business and your Lexus GX 460! We are thrilled that Alex, Parker, and the team took such excellent care of you and earned your five-star feedback. See you next time at Motor City Lexus of Bakersfield!

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