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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,328 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,328 Reviews of Motor City Lexus of Bakersfield

June 25, 2021

Work was done fast and well. We were on vacation and was so glad they were able to help us. More

by At Rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Report | Print
Jun 25, 2021 -

Motor City Lexus of Bakersfield responded

It was our pleasure to assist you! Thank you for visiting us at Motor City Lexus of Bakersfield and taking time to post a review. Have a great weekend!

June 24, 2021

Tomy was great and so was Mercedes front desk Mercedes More

by JITURRIRIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes front desk, Ali Douglas, Tony Bounville, Mercedes Thayer
Report | Print
Jun 24, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for your kind words about our team! We appreciate your business here at Motor City Lexus of Bakersfield.

June 23, 2021

I received very good service with the team at Lexus I just do not remember their names. Tony is the only one I can rate on this survey by name but everyone was very nice, friendly and welcoming. Price More

by Breadmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jun 23, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for this feedback. We are glad to hear that you're satisfied with our service and appreciate you mentioning Tony. We hope we have the opportunity to work together in the future at Motor City Lexus of Bakersfield.

June 23, 2021

The reason that I drive Lexus RX and LS vehicles is because of the people that work in the Dealership. Most of all Tony Bounville in the Service Department and Robert Pierce in the Sales Department. Th More

by kens1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pierce. (sales), Tony Bounville
Report | Print
Jun 23, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the kind feedback about Tony and Robert! We are very happy to hear that you can depend on them for excellent service and truly appreciate you choosing Motor City Lexus of Bakersfield for all of your auto service needs. Have a wonderful day!

June 23, 2021

This was my best car purchasing experience ever, couldnt have been any smoother! More

by Gail1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader Audie
Report | Print
Jun 23, 2021 -

Motor City Lexus of Bakersfield responded

Gail - this review made our day! Thank you so much for trusting the Motor City Lexus of Bakersfield team with your vehicle buying needs - we're glad we could make your experience a success! Safe travels in your new ride, and come back soon!

June 23, 2021

Service Manager Aris , did everything he could to make it right. Awesome! We are very pleased with the outcome! More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Report | Print
Jun 24, 2021 -

Motor City Lexus of Bakersfield responded

Hi Angel! All of us at Motor City Lexus of Bakersfield appreciate your positive feedback! We will be sure to let Aris know he provided a positive and successful service visit. We hope we can assist you again next time. Take care!

June 22, 2021

The minute we walked in experience was great he was completely honest felt comfortable from the minute we walked in. More

by ferrer_mariza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pierce
Report | Print
Jun 22, 2021 -

Motor City Lexus of Bakersfield responded

Our goal is to provide all our guests with an exceptional experience, so we're thrilled to hear this feedback! Thank you for doing business with the Motor City Lexus of Bakersfield team, and come back again soon!

June 14, 2021

Every time I take my car in for service everybody is friendly and my car gets done in a timely manner. The service was excellent More

by Bettyboopana1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jun 14, 2021 -

Motor City Lexus of Bakersfield responded

We're so glad to hear we're delivering the friendly and timely service we strive for! Thank you for sharing your feedback and being a loyal Motor City Lexus of Bakersfield customer. We hope to see you again next time!

June 13, 2021

Tremendous experience with a truly outstanding service department. Promptly repaired tire puncture while traveling on vacation. Truly kind and generous staff. Highly recommend Bakersfield Lexus More

by VegasBaby!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jun 14, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for trusting Motor City Lexus of Bakersfield to get the job done!

June 13, 2021

Worked me in for a 10,000 mile service while in town at the last minute. Service was done on time while I waited and the car was returned clean. More

by dberry85541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Jun 14, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your 10k mile service here at Motor City Lexus of Bakersfield. Safe travels!

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