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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,322 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,322 Reviews of Motor City Lexus of Bakersfield

June 22, 2021

The minute we walked in experience was great he was completely honest felt comfortable from the minute we walked in. More

by ferrer_mariza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pierce
Jun 22, 2021 -

Motor City Lexus of Bakersfield responded

Our goal is to provide all our guests with an exceptional experience, so we're thrilled to hear this feedback! Thank you for doing business with the Motor City Lexus of Bakersfield team, and come back again soon!

June 14, 2021

Every time I take my car in for service everybody is friendly and my car gets done in a timely manner. The service was excellent More

by Bettyboopana1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jun 14, 2021 -

Motor City Lexus of Bakersfield responded

We're so glad to hear we're delivering the friendly and timely service we strive for! Thank you for sharing your feedback and being a loyal Motor City Lexus of Bakersfield customer. We hope to see you again next time!

June 13, 2021

Tremendous experience with a truly outstanding service department. Promptly repaired tire puncture while traveling on vacation. Truly kind and generous staff. Highly recommend Bakersfield Lexus More

by VegasBaby!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jun 14, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for trusting Motor City Lexus of Bakersfield to get the job done!

June 13, 2021

Sean and the team at Motor City Lexus service center were courteous and friendly. The servicing of my vehicle was accomplished two hours faster than anticipated and vehicle was nice and clean when returned. More

by KV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 13, 2021 -

Motor City Lexus of Bakersfield responded

Thank you so much for sharing this wonderful feedback about our service and facility! We love to hear that you got back on the road in a timely manner. Hope to see you next time at Motor City Lexus of Bakersfield!

June 13, 2021

Worked me in for a 10,000 mile service while in town at the last minute. Service was done on time while I waited and the car was returned clean. More

by dberry85541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Jun 14, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your 10k mile service here at Motor City Lexus of Bakersfield. Safe travels!

June 12, 2021

As always, we received great service on our Lexus. Everyone from Tony to the service desk staff were very accommodating on our last visit. Even though I drive from out of town for service, I’ll contin More

by JudyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jun 14, 2021 -

Motor City Lexus of Bakersfield responded

Judy - thank you for the five-star review and A+ rating! We strive to provide our guests with top-notch care, so this is delightful to hear. We are grateful to have earned your loyal business and look forward to seeing you back at Motor City Lexus of Bakersfield for your next service visit!

June 12, 2021

Great staff very friendly and helpful made the process easy and stress free from start to finish I appreciate all their help will definitely be back! More

by brendonfinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Tooker , Ali Douglas
Jun 14, 2021 -

Motor City Lexus of Bakersfield responded

Brendon - thank you for leaving us a review! We're glad to see that our team was so helpful throughout the purchase of your vehicle. On behalf of everybody at Motor City Lexus of Bakersfield, safe travels!

June 08, 2021

Motor City Lexus of Bakersfield is Superiorin exceeding Motor City Lexus of Bakersfield is Superior in exceeding the marks for Top of the Line Customer Service BEGINNING with my Service Advisor SEAN. Thor More

by Nanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN, Faraz Ahmed, Ray MATTLEY, Tony Bounville, Mercedes Thayer
Jun 09, 2021 -

Motor City Lexus of Bakersfield responded

Nanette - Thank you for the great review! We want the most for our guests, and we are thrilled to hear that this was reflected in your time working with Sean. Drive safely, and we hope to see you again at Motor City Lexus of Bakersfield!

June 05, 2021

The service is very good. I am happy with the quality of the service. The waiting area is very comfortable. I wish there is ice for my coffee. Thank you. More

by phamtrongquynh1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 07, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for sharing this feedback! We are glad to hear that you're satisfied with our service and appreciate you trusting Motor City Lexus of Bakersfield with your vehicle.

June 05, 2021

Robert PierceThis is our third Lexus to buy from Robert Pierce This is our third Lexus to buy from Rob. Rob is always glad to see us. He smiles and is happy to do business with us. One can tell he More

by MBHONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pierce
Jun 07, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Motor City Lexus of Bakersfield, and we will certainly let Rob know that you appreciate his help. We are grateful for your returning business, and we hope that you continue to enjoy your Lexus GX 460!

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