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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,333 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,333 Reviews of Motor City Lexus of Bakersfield

June 30, 2021

Tony Bounville of the Service Department from Motor City Lexus of Bakersfield is great. He kept me updated on the service recommendations for my vehicle and was a pleasure to work with. More

by Prefer Not To Say
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jul 01, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the positive feedback and kind words about our service team - we'll be sure to pass the kudos along! We appreciate your business and hope to see you back at Motor City Lexus of Bakersfield again next time!

June 29, 2021

Very quick service and extremely comfortable waiting area. Very satisfied! More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Jun 29, 2021 -

Motor City Lexus of Bakersfield responded

There is nothing better than hearing from a happy customer, Melinda! Thank you for supporting Motor City Lexus of Bakersfield. We hope to see you again!

June 29, 2021

The dealership is staffed by a team of efficient and friendly personnel. The trained service technicians are very thorough and go out of their way to insure high quality service and repairs, if ever nee More

by mike090353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Jun 29, 2021 -

Motor City Lexus of Bakersfield responded

Mike - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back next time!

June 29, 2021

It was a great service experience , service writer helpful and knowledgeable More

by LEXUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jun 30, 2021 -

Motor City Lexus of Bakersfield responded

We are thrilled that our team could give you a five-star experience. Thank you for choosing Motor City Lexus of Bakersfield for your service needs!

June 29, 2021

Outstanding customer service!! Very good job with the service on my Lexus 460 GX. I was very happy with Alex and Parker outstanding customer service! More

by Glhonest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Jun 30, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for trusting us with your business and your Lexus GX 460! We are thrilled that Alex, Parker, and the team took such excellent care of you and earned your five-star feedback. See you next time at Motor City Lexus of Bakersfield!

June 25, 2021

Work was done fast and well. We were on vacation and was so glad they were able to help us. More

by At Rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Report | Print
Jun 25, 2021 -

Motor City Lexus of Bakersfield responded

It was our pleasure to assist you! Thank you for visiting us at Motor City Lexus of Bakersfield and taking time to post a review. Have a great weekend!

June 24, 2021

Tomy was great and so was Mercedes front desk Mercedes More

by JITURRIRIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes front desk, Ali Douglas, Tony Bounville, Mercedes Thayer
Report | Print
Jun 24, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for your kind words about our team! We appreciate your business here at Motor City Lexus of Bakersfield.

June 23, 2021

I received very good service with the team at Lexus I just do not remember their names. Tony is the only one I can rate on this survey by name but everyone was very nice, friendly and welcoming. Price More

by Breadmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Jun 23, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for this feedback. We are glad to hear that you're satisfied with our service and appreciate you mentioning Tony. We hope we have the opportunity to work together in the future at Motor City Lexus of Bakersfield.

June 23, 2021

The reason that I drive Lexus RX and LS vehicles is because of the people that work in the Dealership. Most of all Tony Bounville in the Service Department and Robert Pierce in the Sales Department. Th More

by kens1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pierce. (sales), Tony Bounville
Report | Print
Jun 23, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the kind feedback about Tony and Robert! We are very happy to hear that you can depend on them for excellent service and truly appreciate you choosing Motor City Lexus of Bakersfield for all of your auto service needs. Have a wonderful day!

June 23, 2021

This was my best car purchasing experience ever, couldnt have been any smoother! More

by Gail1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader Audie
Report | Print
Jun 23, 2021 -

Motor City Lexus of Bakersfield responded

Gail - this review made our day! Thank you so much for trusting the Motor City Lexus of Bakersfield team with your vehicle buying needs - we're glad we could make your experience a success! Safe travels in your new ride, and come back soon!

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