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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,322 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,322 Reviews of Motor City Lexus of Bakersfield

June 04, 2021

Everyone tells me how happy they were with this Dealership and I agree. I didn't feel pressured, and felt welcomed while I was there. More

by Kslechta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Gharibeh
Jun 04, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Motor City Lexus of Bakersfield, and we will certainly pass along your kind words. We hope to see you again sometime!

June 04, 2021

Love my certified Lexus RX 350 fsport . This dealership was great. Easy to work with I got great financing the sales people were very professional and now working with service department for my service was More

by Terrifitch64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 04, 2021 -

Motor City Lexus of Bakersfield responded

It makes our day to hear that you love your Lexus RX 350 F Sport and had a great experience working with our service team. Thank you so much! Our team at Motor City Lexus of Bakersfield wishes you safe driving and we look forward to your next visit.

June 02, 2021

They Treat you like Family its the Best Dealership Around with Amazing Staff, Always make you feel Welcomed and the Service Department is Great you can't beat, It's the best service Ever . More

by Tstidman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Douglas, Issa Gharibeh
Jun 02, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that our team took such good care of you here at Motor City Lexus of Bakersfield, and we will certainly pass along your kind words. We look forward to your next visit!

May 30, 2021

Best dealer experience ever.Service advisor treated me like royalty and cannot beat the loaner vehicle Thank you motor city Lexus I really recommend this dealership More

by srios1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Christian, Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
Jun 01, 2021 -

Motor City Lexus of Bakersfield responded

This review makes our day! We are happy to have you as a customer and we look forward to working with you again at Motor City Lexus of Bakersfield. Thank you!

May 29, 2021

Great service,timely and friendly.Clean and beautiful building.I would recommend highly.Service rep Sean very good and looking forward to his help in the future. More

by tivnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 01, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for reviewing your service experience at Motor City Lexus of Bakersfield - we sincerely appreciate it! We're glad we could deliver the timely and efficient service we strive for and hope to see you back again next time. Safe travels!

May 27, 2021

It’s always a good time at Lexus of Bakersfield! So helpful and honest. Can always count on quality service both car related and customer related. I didn’t even have to wear short shorts to get the ser More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker, Jake Tooker
May 27, 2021 -

Motor City Lexus of Bakersfield responded

Thanks for posting about your visit to Motor City Lexus of Bakersfield!

May 26, 2021

Tony was prepared and handled the service of my car immediately upon my arrival. He explained the type of work that would be done. Thanks More

by Vagayles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
May 26, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Motor City Lexus of Bakersfield, and we will certainly let Tony know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 26, 2021

Very knowledgeable and friendly staff. Tony always has time to service my vehicle and Gloria makes her self available for all my purchasing needs. I’ve been a Lexus customer since 2001, their customer ser More

by CFELIZARTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Velazquez, Tony Bounville
May 26, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Motor City Lexus of Bakersfield, and we will certainly let Tony and Gloria know that you appreciate their help. We are grateful for your longtime business, and we look forward to your next visit!

May 22, 2021

Overall a good experience, the process took a little longer than I thought it would I think just over 4 hours. But I’ll live. We also had contact with Hunter Mooney very helpful, I talked with him the More

by jbout1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Gharibeh
May 24, 2021 -

Motor City Lexus of Bakersfield responded

We appreciate your patience throughout this process and are happy to hear that Hunter provided helpful service. Thank you so much for trusting Motor City Lexus of Bakersfield with your business! We are grateful to have you as a customer.

May 22, 2021

Always a wonderful experience. I am always very satisfied and find the staff to be very accommodating, professional, and kind. I also appreciate that I work with the same individual every time I go in. More

by justjennifer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
May 24, 2021 -

Motor City Lexus of Bakersfield responded

Jennifer - thank you for taking the time to share your feedback! We're delighted to hear that the team at Motor City Lexus of Bakersfield has consistently achieved our goal of professional and attentive customer service. We appreciate your business and hope to see you again down the road!

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