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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,322 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,322 Reviews of Motor City Lexus of Bakersfield

February 02, 2021

They were very friendly and helpful. I had a very good experience, and would recommend people doing their business with them. I will continue to go there for future needs. More

by Erinwadkins63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 02, 2021 -

Motor City Lexus of Bakersfield responded

Erin, we appreciate your business and kind review! The team at Motor City Lexus of Bakersfield looks forward to seeing you again soon.

February 01, 2021

Good service but quite expensive with only 3000 miles I used since my last service in 2019. Worked for 60,000 miles but the odometer read only 51,500 miles., More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell service consultant , Bruce WEIHE
Feb 01, 2021 -

Motor City Lexus of Bakersfield responded

Linda - Thank you for your review. It's our goal to deliver excellent service at a great value and I appreciate you sharing this feedback. If there is anything that I can do to assist you, please don't hesitate to give me a call. Michelle Spitzer - Customer Relations Manager - 661-836-6757

January 28, 2021

Scheduling my service was simple. The rep was courteous and flexible in helping me schedule and reschedule due to a conflict that arose. Sean was great as well getting me checked in and out the door quickl More

by Sanders, J
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 28, 2021 -

Motor City Lexus of Bakersfield responded

Reviews like this one always make us smile! It's wonderful to hear that Sean and the rest of our service team delivered a convenient, efficient, and accommodating experience. Thank you for trusting Motor City Lexus of Bakersfield with your repair and maintenance needs!

January 25, 2021

Ali and the whole crew at Motor City Lexus have always been nothing but great! Always have a fantastic time purchasing a car or even just walking around the dealership. More

by sagarp1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Douglas
Jan 25, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in Ali to get the job done. Drive safely in your new vehicle, and we hope to work with you again at Motor City Lexus of Bakersfield!

January 25, 2021

I have always gotten good service on my car at Motor City. Tony let’s me know if there is a problem and they fix it. Everyone has been good to me. More

by Lexusgal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jan 26, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to share your experience working with Tony! We are very proud of our team and happy to hear that you are so confident in them to get the job done. Drive safely, and we hope to see you again at Motor City Lexus of Bakersfield!

January 25, 2021

Always a good experience making appointment and very quick service. Everyone so helpful and courteous in this department. Tony has always been welcoming and I feel very comfortable at this location More

by Ronettevela29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jan 25, 2021 -

Motor City Lexus of Bakersfield responded

It is gratifying to hear that Tony and the team make you feel at home here at Motor City Lexus of Bakersfield! Thank you for trusting us with your business and leaving us a positive review. Safe travels!

January 22, 2021

Very happy with the professional staff and service I receive at Motor City Lexus. They go above and beyond as a local dealer and service department. More

by mckinley.nance.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jan 22, 2021 -

Motor City Lexus of Bakersfield responded

It makes our day to hear that our team went the extra mile to ensure your satisfaction! Thank you for your business and kind review of Motor City Lexus of Bakersfield! See you next time.

January 21, 2021

Always amazing service when we visit the dealership for service and/or sales! Thank you Sean for providing that excellent service on our latest service visit! More

by carbajal1992
Recommend Dealer
Yes
Employees Worked With
Sean in service
Jan 21, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for trusting Motor City Lexus of Bakersfield with your business! We will be sure to share this feedback with Sean and the rest of our service department!

January 20, 2021

Issa provided Awesome customer service! He was not pushy, was friendly, very professional. Super knowledgeable & very courteous. Great experience with my purchase, I will definitely be back to purchase again More

by Blanca.r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Gharibeh
Jan 20, 2021 -

Motor City Lexus of Bakersfield responded

This review is music to our ears! It is wonderful to hear that Issa delivered such a friendly, pressure-free purchase experience. Thank you for trusting Motor City Lexus of Bakersfield with your business, we can't wait to work with you next time. Until then, safe travels in your new ride!

January 20, 2021

From arranging my appointment to the service I received when I picked up my car, the Lexus team at Motor City provided OUTSTANDING service!! Thank’s Sean for taking great care of us. More

by Guamboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Jan 20, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to share! It is our goal to deliver efficient and straightforward service, and it is great to hear that this was reflected in your time working with us. Drive safely, and we hope to earn your business again at Motor City Lexus of Bakersfield!

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