
Motor Home Specialist
Alvarado, TX
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220 Reviews of Motor Home Specialist
Awesome buying experience! Pay attention....ready?...MARTY HUNT! If you’re going to buy from MHSRV you need to deal with Marty! He is 100% hands-on through the entire process an Pay attention....ready?...MARTY HUNT! If you’re going to buy from MHSRV you need to deal with Marty! He is 100% hands-on through the entire process and will do everything in his power to make sure your buying experience is the best that it can possibly be. That said, the entire operation is incredible! If you don’t know what you want for an RV I can’t think of a better place to go to figure out what best fits your needs. They’ve got it all, on 200+ acres with over 1,800 RVs to look at. Their staff is great, especially Matt and Steven in service and Carlos in the paint and body dept. Carlos is one of the most passionate people about his job that I’ve ever met and it was great to have him there. We didn’t even have a paint issue, just some residual silicone, but he came out and removed it, spotted a couple little blemishes and touched them up, and shared some product knowledge that he uses to touch up and maintain their units. Mark Henry in finance was also a pleasure to work with! Not pushy like so many finance managers at dealerships and a super nice guy to chat with. Overall it was an great experience and I’m so glad we went to the hassle of flying out to TX to purchase our new Class A motorhome. More
Warranty work Darik Fail was a great, no pressure salesman. But the dealership has kicked us under the bus for warranty work. They don't respond back. They back rai Darik Fail was a great, no pressure salesman. But the dealership has kicked us under the bus for warranty work. They don't respond back. They back rail was bent, photos taken, it has been over a month now. More
Amazing experience Hello All!! We recently went to motorhome specialist to buy a 5th wheel. Marty Hunt was amazing with helping us, he was very knowledgeable ! We are cu Hello All!! We recently went to motorhome specialist to buy a 5th wheel. Marty Hunt was amazing with helping us, he was very knowledgeable ! We are currently on the beach of port A island enjoying our 5th wheel ! Thank you motor home specialist More
Horrible experience with this dealer, fortunately everything with our new Motorhome is working out great, but we'd never buy from MHSRV again, they are not Family Owned, with this dealer, fortunately everything with our new Motorhome is working out great, but we'd never buy from MHSRV again, they are not Family Owned, they were bought out by RV Retailers in June 2018, something they won't tell you. No service department. More
Warranty work 30 day wait to take RV in.. an additional 3 wks to just look at it...now awaiting approval for warranty work!!! #1 longest wait time! 30 day wait to take RV in.. an additional 3 wks to just look at it...now awaiting approval for warranty work!!! #1 longest wait time! More
Marty was the best sales person experience I have ever had. Although I did not buy from MHS the help I got from Marty was priceless. My brother bought from them and of course I reached out because his experienc Although I did not buy from MHS the help I got from Marty was priceless. My brother bought from them and of course I reached out because his experience was excellent. Being in Long Island, NY there are not many dealers around so I knew I had to travel to look at all my options. From the get go I explained all that to Marty and he helped my find the vehicles closer to me so I could test drive and decide what fit our family needs. He assured me that he would help even if I didn’t buy from him. I reached out to him numerous times day and night with questions and he ALWAYS called me back right away. I desperately wanted to buy from him, but when I found my deal closer to home, he assured me that I was making the right decision. This proves that he puts his customer’s (or potential in my case) best interests before pushing the sale. At one point I said “ Marty I am not doing anything without your say so” he said “Thank you, but I would go for it if I were you”. I have never had a better experience with someone in sales. His help was immeasurable and to be honest, having him behind me gave me the confidence to negotiate the best deal knowing in the end Marty was there all the way. When I get to Texas I am buying that man a drink for sure. More
World Class Service - Marty Hunt My wife and I just purchased a Thor Four Winds 28z from Marty Hunt at MHSRV in Alverdao. I found Marty and MHSRV by reading the various reviews on Goo My wife and I just purchased a Thor Four Winds 28z from Marty Hunt at MHSRV in Alverdao. I found Marty and MHSRV by reading the various reviews on Google. I can attest Marty is the simply the best.....highest integrity, personable, and non pressure!! I first texted Marty after reading all of the positive reviews on him and informed him of what kind of RV we were interested in. He immediately texted me back and then called me. Marty was extremely patient and a great listener. He took the time to understand our needs and then made recommendations on which RVs to look at online and then scheduled an appointment to meet with him the next day. When me and my wife met Marty the next day it was like we had known him all of our life. He was so personable, caring and the ultimate professional. I can’t thank Marty enough for ensuring we had a world class buying experience. The entire experience was the best buying experience we have ever had. I would be remiss if I also didn’t recognize Mark Henry who was our finance manager who also provided outstanding support and service. Another person I would like to thank was Roy who spent a great deal of time doing the walk through of our RV and making sure all of our questions were answered. MHSRV is extremely lucky have have three outstanding individuals in Marty, Mark and Roy working for them as they are huge assets! Thank you gentlemen for an experience we will never forget. we highly recommend MHSRV because of Marty, Mark and Roy! Thank you guys!!!! More
$250,000 brand new class a cannot get service for 6 to 8 wks Title says it all, I have had several issues with my new class a purchased from MHSRV. Each time I tried to get it serviced, there was a 6 to 8 week Title says it all, I have had several issues with my new class a purchased from MHSRV. Each time I tried to get it serviced, there was a 6 to 8 week waiting time before they could even look at it. The company is,focused on new sales, after that.....good luck. Suggest you find a good service center and have them make a warranty deal with the rv manufacturer. More
Outstanding Purchase! Marty Hunt, a salesman you can trust! I was purchasing my first RV for retirement traveling, and found a great deal at Motor Home Specialist. I was lu Marty Hunt, a salesman you can trust! I was purchasing my first RV for retirement traveling, and found a great deal at Motor Home Specialist. I was lucky enough to contact Marty. He immediately sent me detailed images of the RV, and assured me that it was in wonderful condition. As with all used RVs, there were issues that needed to be corrected, and Marty worked closely with the service department to see they were all handled. He went beyond my expectations to deliver me a fantastic deal on a used RV, with every detail taken care of, including new tires, for the asking price. I could not have been more pleased! More
Recommended - but be aware We traveled from Albuquerque to MHS in Alvarado for our 1st time Class A buying experience because of their reputation as one of the nation's largest We traveled from Albuquerque to MHS in Alvarado for our 1st time Class A buying experience because of their reputation as one of the nation's largest RV dealers. The MHS staff were full of service and flexibility right up until the time we completed the deal that is; then things changed dramatically. It took 4 days to complete repairs which were discovered both before and during our final walk thru. Frankly, had it not been for the commitment and follow up by our sales person (Marty Hunt) I'm not sure our issues would have ever been resolved. If we ever consider buying another RV from MHS it would only be because of Marty! He is the main reason we rated our experience 4 stars. Our buying experience seems to have closely followed that of Mr. John R's (written on 9-March-2019), well articulated Mr John - we agree nearly verbatim! More