Motor Home Specialist

MHSRV Entegra service department Let’s start by saying MHSRV Entegra service group is the best in the business to say the least. We had a very bad experience purchasing our Entegra Let’s start by saying MHSRV Entegra service group is the best in the business to say the least. We had a very bad experience purchasing our Entegra from another dealership and refused to let them make repairs on it. We went to MHSRV and they treated us like family, they welcomed us as if we had purchased it from them, “wish we would have”. We drive in late on Wednesday night and pulled into their camp ground which was very nice. They came the next morning to the camp ground and went over my issues and within an hour was working on my coach. From the minute we got their we were greeted by a gentleman named Theo, their night time security”” he was great and made us feel very welcome He actually went and let the service group know we were there. JP is the service manager for the Entegra coach line, very professional and has a very good knowledge of Entegra Coaches. Great guy and you must meet him if you ever have a change, Robert, is the service technician, he is very knowledgeable and efficient in the repairs he made, also very friendly and just an all around good person, he taught me tons of things about my coach that I might not have learned otherwise. THANKS ROBERT, your awesome!!! Thanks MHSRV for a wonderful experience!!! More

Great experience! They worked hard to give me exactly wante This is the RV I always wanted and they made it happen!!!! All the people are hard working and have the inventory to get you exactly what you need. This is the RV I always wanted and they made it happen!!!! All the people are hard working and have the inventory to get you exactly what you need. More

Search for the full time living dream. We found an RV online we loved after searching for months. Marty helped us the whole way through, from answering our million and one questions to bei We found an RV online we loved after searching for months. Marty helped us the whole way through, from answering our million and one questions to being very flecible when we wanted an extra day to see the trailer before buying. He and Matt (customer service liasion) even did the walk through with us because there was no service tech available to us! He invested tons of extra time and energy in taking care of us! The free lunch and free night at the RV park were awesome perks for these newbies! Did i mention on a lot with million dollar motorhomes we were buying a used travel trailer for 20,000? Thanks to Marty it felt like we might as well have been buying a big rig! I will say that I was disappointed in the service guys not showing up. Thats the only reason 5 stars werent given. It also seemed like they didn't detail the trailer, housekeeping came and spruced things up for us thankfully! More

Exceptional Customer Care !! John Powell took me under his wing and made my search for the perfect RV effortless. :-) Chris Purcell made the insurance and financing quite easy. John Powell took me under his wing and made my search for the perfect RV effortless. :-) Chris Purcell made the insurance and financing quite easy. More

Wonderful Experience! We had a great experience buying our motor home! Our sales rep Collin Caffey was very helpful, he knows his product and was instrumental in our choosi We had a great experience buying our motor home! Our sales rep Collin Caffey was very helpful, he knows his product and was instrumental in our choosing the 2019 Entegra Emblem! We would recommend Motor Home Specialist for all your Recreational Vehicle needs! Service and make ready was totally helpful with all our questions. More

Satisfied customer Very satisfied with overall experience, very professional staff , John Powell was very helpful from start to finish . Will surely recommend this pla Very satisfied with overall experience, very professional staff , John Powell was very helpful from start to finish . Will surely recommend this place to anyone who is looking to buy a nice RV More

Awesome experience I found what we wanted online and sent an email. John called me quickly and explained the process. We tacked our visit on to the end of a vacation, a I found what we wanted online and sent an email. John called me quickly and explained the process. We tacked our visit on to the end of a vacation, and they made everything so easy. There was lots of little issues and Jordan handled everything with ease. Very knowledgeable and friendly staff throughout. I highly recommend this place, wherever you are coming from. More

Experience First I think they were all quite skeptical. My husband knew what he wanted, we showed up and at first I don’t think we were taken very serious. But a First I think they were all quite skeptical. My husband knew what he wanted, we showed up and at first I don’t think we were taken very serious. But after conversations and him waning a rush on getting the unit that day, they were all great. John, our salesman, along with Chris Purcell & Don Ealy .They hurried everything along for us. Much appreciation! More

Best Customer Service We had such a positive experience with this dealership even before we arrived. Chris took care of getting us approved within a day and answered any q We had such a positive experience with this dealership even before we arrived. Chris took care of getting us approved within a day and answered any questions that we had. Marty the salesperson is probably one of the best people we have ever met. He provided excellent customer service by staying late the night before to show us the RV, to taking care of everything while we were there, making sure everything was taken care of before we left, and continued to follow-up with us while we were on the road from Texas to Kansas and even after our arrival home. He is definitely the person we would want to do business with again when we return to get another RV. Also, we had great customer service from Matt and Omar and also another technician (that I failed to get his name). He fixed our outlet and a lock on one of the storage bins right before we were wanting to get on the road. Thank you all for a great experience in purchasing our 1st RV and for such excellent customer service!! More

Dealer prep The best thing about purchasing a new motorhome from MHS is John Powell, he was a joy to work with.pricing and availability are second to none. Unfort The best thing about purchasing a new motorhome from MHS is John Powell, he was a joy to work with.pricing and availability are second to none. Unfortunately the prep department doesn’t meet the standards of a first class dealer..To many issues with quality of this new motorhome, drove to Casper Wy and someone mentioned the rear tire looked low, well it was only 60 pds. Of air in the right rear dual and the inner dual had no air at all. The air to the inner tire was never installed, The motorhome was all over the road. Sincerely troubled More