
Motor Home Specialist
Alvarado, TX
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221 Reviews of Motor Home Specialist
Best Customer Service We had such a positive experience with this dealership even before we arrived. Chris took care of getting us approved within a day and answered any q We had such a positive experience with this dealership even before we arrived. Chris took care of getting us approved within a day and answered any questions that we had. Marty the salesperson is probably one of the best people we have ever met. He provided excellent customer service by staying late the night before to show us the RV, to taking care of everything while we were there, making sure everything was taken care of before we left, and continued to follow-up with us while we were on the road from Texas to Kansas and even after our arrival home. He is definitely the person we would want to do business with again when we return to get another RV. Also, we had great customer service from Matt and Omar and also another technician (that I failed to get his name). He fixed our outlet and a lock on one of the storage bins right before we were wanting to get on the road. Thank you all for a great experience in purchasing our 1st RV and for such excellent customer service!! More
Dealer prep The best thing about purchasing a new motorhome from MHS is John Powell, he was a joy to work with.pricing and availability are second to none. Unfort The best thing about purchasing a new motorhome from MHS is John Powell, he was a joy to work with.pricing and availability are second to none. Unfortunately the prep department doesn’t meet the standards of a first class dealer..To many issues with quality of this new motorhome, drove to Casper Wy and someone mentioned the rear tire looked low, well it was only 60 pds. Of air in the right rear dual and the inner dual had no air at all. The air to the inner tire was never installed, The motorhome was all over the road. Sincerely troubled More
Professional Service My experience working with Nolan O'Bannon, sales, and the rest of the staff at MHS was excellent. It is very obvious MHS views customer service as a My experience working with Nolan O'Bannon, sales, and the rest of the staff at MHS was excellent. It is very obvious MHS views customer service as a high priority by management. All staff were very friendly, helpful and courteous. Mr. O'Bannon was very thorough in explaining all aspects of the product and purchasing procedures and if he didn't know the answer he got back to me promptly. Service tech Chris was great; he explained the operating procedures of the rv thoroughly and made necessary repairs without hesitation; very knowledgeable. My overall experience was very pleasant. More
Sales rep was extremely helpful and attentive Very helpful and a great experience; even the walk through with Juan was enjoyable he was very knowledgeable and patient with all the questions that I Very helpful and a great experience; even the walk through with Juan was enjoyable he was very knowledgeable and patient with all the questions that I had. Currently we have a slight hiccup with the roof but I feel confident that John will take care of me and would recommend your company again. My best JWhite More
1st time motor home buyer We have camped with a bumper pull for quite some time but were ready to look for a class C that we felt comfortable in and that was affordable. The w We have camped with a bumper pull for quite some time but were ready to look for a class C that we felt comfortable in and that was affordable. The whole process of finding the right one and going through the process through the sale with our salesman Nolan was fantastic. He had answers to all the questions we had as well as gave us a lot of information that we did not know. Making this purchase was a big deal for us and Motor Home Specialist made us feel like our purchase was important to them and treated us really well the whole step of the way. We would definitely recommend them to any one who was looking to purchase a new RV. More
Great experience and service We bought our first motorhome this summer and MHSRV was the obvious choice for us having that huge inventory to chose from. Our contact there, John Po We bought our first motorhome this summer and MHSRV was the obvious choice for us having that huge inventory to chose from. Our contact there, John Powell was of great help, always looking for ways to help, without pressure. We finally made our choice and had it delivered even a few days before comitment. Really happy and satisfied by the team there. More
Awesome RV Purchase Experience Highly recommend MHSRV for new or used. Great facility and staff. John Powell was fantastic to work with and he insured I was taken care of from arr Highly recommend MHSRV for new or used. Great facility and staff. John Powell was fantastic to work with and he insured I was taken care of from arrival to leaving with my new RV. He even put me in contact with a VP of the manufacturer for specific questions I had about the company and the coach. If you are going to buy an RV you really must visit this unique and exceptional dealer. More
2019 Entegra Esteem 29v Purchase It was so easy dealing with Marty and Billy from Florida and 4 days later we were welcomed in Texas to spend some time in our new RV. Found MHS on a It was so easy dealing with Marty and Billy from Florida and 4 days later we were welcomed in Texas to spend some time in our new RV. Found MHS on a web search for an Entegra C Class after a different dealer let me down on one. From start to finish, Marty Hunt responded quickly and was always courteous and patient in answering questions, and we actually ended up with the newer upgraded Esteen model. Billy in finance took it from there with a good deal and no flaming hoops for us to jump through. After the 13 hour drive from Florida, Marty picked us where we left our truck for tow bar installation and escorted us to our new baby where Travis, our Tech, took over and walked us around and thru the vehicle, explained operations and patiently answered questions. Oh, and Matt, Concierge stopped by to welcome us as well... then back to Billy to finalize. Overall surprisingly stress free and great experience! More
Friendly, very accommodating and affordable Can’t say enough about the courtesies extended to us by Brandon in sales, Don in finance and Our run through technician, Martin. These folks represent Can’t say enough about the courtesies extended to us by Brandon in sales, Don in finance and Our run through technician, Martin. These folks represent the best in not just friendly business people, but just as really excellent folks. So friendly and such a smooth process and Price was great on the coach we purchased., So much so, we drove from northern Oregon to buy and pick it up! More
The only way to buy a Motor Home! Fair honest and easy. Jimmy made the process go very smoothly, explained every step with ZERO pressure. Allowed us the use of a car and a key to the g Fair honest and easy. Jimmy made the process go very smoothly, explained every step with ZERO pressure. Allowed us the use of a car and a key to the gate for our overnight stay. Paperwork with Don was 15 minutes, but the walk-thru and explanation of the systems of the coach was almost 3 hours! We would highly recommend MHS and staff. The price of the class A coach was truly unbeatable on top of everything else. More