
Motor Home Specialist
Alvarado, TX
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224 Reviews of Motor Home Specialist
Awesome employees Went in to shop around, and get information about a future purchase. The team was very professional, and friendly. They answered all of my questions, Went in to shop around, and get information about a future purchase. The team was very professional, and friendly. They answered all of my questions, and gave me helpful advice. I had a great experience, and they even thanked me for my military service. More
Military appreciation What can I say. This establishment kept bringing my wife and I back to them after months of comparisons and price matching with other businesses. For What can I say. This establishment kept bringing my wife and I back to them after months of comparisons and price matching with other businesses. For such a fast pace high traffic place, they sure did slow down and explain detail after detail to me and understood how I will be retiring from the military and worked with my budget. For sales, they grasped the concept of our compensation and even blended retirement package that comes from the military after 20 years of service. Mark Griffith over all set the tone for a luxury item buying experience. He appeared to be the busiest one in the entire front office, but managed to take my call or call back within the hour. If nothing else, check out their impeccable floor plan. Bar none, “#1 in the World”. Much apprention MHRSV! More
Great company Motor Home Specialist is by far the best place to do RV business. They always take great care of customers. Customer service is their top priority and Motor Home Specialist is by far the best place to do RV business. They always take great care of customers. Customer service is their top priority and you will always be taken care of at mhsrv. They even have a customer service concierge strictly to manage customers . He loves taking care of people during their stay, always making sure they have the best experience possible. Along with the extremely knowledgeable technicians and hard-working staff. As soon as you set foot on the lot it feels like you are part of the family. Motorhome Specialist is also very involved in the community. They always make sure the Fire Department and Police Department are fully stocked with bottles of water. Motor home specialist graciously feeds their customers lunch when they come and look at motor homes. Come check them out! You won’t be disappointed. More
The service was great from the all employees The service from finance to the general manager was outstanding and very welcome and that he’ll provide it from the service department My experienc The service from finance to the general manager was outstanding and very welcome and that he’ll provide it from the service department My experience was super awesome More
Great experience with our salesman Nolan. Very helpful Overall good experience. Would have been a 5 star but trade allowance didn’t go so well. Would definitely recommend though. Everyone was helpful and n Overall good experience. Would have been a 5 star but trade allowance didn’t go so well. Would definitely recommend though. Everyone was helpful and nice. Awesome selection of coaches. More
Overall pleasant experience Our experience purchasing a new motor home from MHSRV was very positive. The staff was friendly and professional. Jordan was helpful in answering ques Our experience purchasing a new motor home from MHSRV was very positive. The staff was friendly and professional. Jordan was helpful in answering questions prior to the sale and Billy made the closing almost painless. The one area needing attention is technician staffing. There seemed to be an inadequate number of personnel to deal with the large volume of sales and corresponding walk through discrepancies. More
Amazing Purchasing Experience MHSRV made this the best purchasing experience that I have ever had. All preliminary work was done online and email. When I arrived from Atlanta at DF MHSRV made this the best purchasing experience that I have ever had. All preliminary work was done online and email. When I arrived from Atlanta at DFW everything went smoothly and efficiently. My new coach was clean and ready to go. Mitch did an exemplary job with sales. Arturo followed that with a very informative orientation. But probably the biggest surprise of all was the dreaded finance office was a huge surprise. Chris was amazing. No pressure to buy unwanted add ons and all paperwork was prepared and explained in an efficient manner. The story doesn’t end there. Top it all of with staying the night on their lot. Free lunch and use of a loaner car. These folks have RV sales down to a science. Well worth traveling to deal with Motor Home Specialist. More
Superb customer focus MHS made the purchase, financing and delivery of our 2019 Dynamax Coach an easy and enjoyable process. Our salesman John Powell treated us like famil MHS made the purchase, financing and delivery of our 2019 Dynamax Coach an easy and enjoyable process. Our salesman John Powell treated us like family, Don Ealy in finance even recommended places to eat in town and Mike Spring spent two days teaching and simplifying the RV nuances. After dealing with RV dealerships here in Houston we decided to travel to MHS. Simply put you cannot beat their prices and more importantly this dealership has it's business processes defined. This is a First Class operation from start to finish. Thanks to the entire MHS Team. Tom & Gloria T. More
Parts and sales I recently purchased a Coach and had a fantastic experience. After a trip I damaged two storage doors. The manufacturer was dragging their feet on shi I recently purchased a Coach and had a fantastic experience. After a trip I damaged two storage doors. The manufacturer was dragging their feet on shipping the doors causing a 6 week delay. After finally getting them in MHSRV parts Dept and the GM took care of the doors. No Charge. They said I should not have had the issues I did and thought it was the right thing to do. From start to finish I have had nothing but a great experience. Great bunch of people. Top to bottom. More
This was the best RV buying experience I have ever had I have heard a lot about MHS so we decided to go. I had big RVs before and wanted something smaller so it would be easier for driving and parking I have heard a lot about MHS so we decided to go. I had big RVs before and wanted something smaller so it would be easier for driving and parking. We looked at a lot of coaches and picked out the Four Winds 24F. It was just what we was looking for.John Powell and Colin took great care of us for the sale andBilly did a outstanding job in finance. We was taken out to our RV for the walk through and meet Roy who was outstanding in every way. Thank you MHS for the outstanding MH buying experience. More