
Motor Home Specialist
Alvarado, TX
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221 Reviews of Motor Home Specialist
2018 Entegra Esteem "Really a Great Unit" I have seen lots of negative reviews but MHS specifically Marty Hunt made our RV buying experience as great as it could be. The Motorhome specialist t I have seen lots of negative reviews but MHS specifically Marty Hunt made our RV buying experience as great as it could be. The Motorhome specialist team that we worked with was very informative and kind. All questions answered and treated us like a true guests. Huge selection of RV which can get anyone confused, but with the knowledge that he had, he made everything easier. Mark Henry of finance was ever so helpful and the paperwork went smoothly. Travis did the walkthrough and we left with a great feeling of ease. More
Rex .. Technician I bought a 2018 Thor Chateau.. there was a battery issue. Rex answered all my questions in 2 different phone calls.He had me bring it back.He fixed it I bought a 2018 Thor Chateau.. there was a battery issue. Rex answered all my questions in 2 different phone calls.He had me bring it back.He fixed it within 2 hrs. The kindness, patience and professional concern he showed was outstanding.He went over and above my expectation!! Hooray for Rex, excellent customer service J Fitzpatrick More
Buying experience of 2018 Entegra From communication on the phone with representative David Garza to handling of how we could finance our coach with financial manager Don Ealy, we were From communication on the phone with representative David Garza to handling of how we could finance our coach with financial manager Don Ealy, we were impressed how smoothly and friendly everyone handled our purchase. It was worth every minute to go through the intricate details of our Cornerstone Integra with Head tech Lee Slone. He was precise and nothing was left out or unanswered. Their prices are unsurpassable and their professionalism and respectfulness to the client is hard to beat. Great customer service all the way around. When we trade our coach in the far future, it will be with them. Thanks guys. More
Poor customer service. We bought a 30 foot Ace from them. Don in finance is an absolute jerk. I have a small business and would never speak to customers like he does so. We We bought a 30 foot Ace from them. Don in finance is an absolute jerk. I have a small business and would never speak to customers like he does so. We were bringing a $7000 cashiers check to the closing. He called that morning and insisted on us sending him a photo copy because "you might print it up in your back yard". Really? You just accused me of being a thief? We saw the ace on the website, gave a $1000 refundable deposit to hold it for a test drive. Don in finance called to tell us that they would "have to make it ready" and if we did not buy, he would keep the deposit. We had to call the salesman to get him to back off. Cheap vehicles but you pay with being treated as a criminal. Would not buy there again More
The best buying experience we have ever had The people at MHSRV Marty ,Stephan , and Don made buying a motorhome a very pleasurable experience .Marty is the best salesman I have ever worked wi The people at MHSRV Marty ,Stephan , and Don made buying a motorhome a very pleasurable experience .Marty is the best salesman I have ever worked with . These people are outstanding in sales , walk thru, and finance , all very professional and you are treated like family. More
Outstanding RV sales and service We hav purchase three RV’s from MHSRV. One travel trailer and two Motor Homes and the experience has been great. Carl in sales and Stephen Evans and T We hav purchase three RV’s from MHSRV. One travel trailer and two Motor Homes and the experience has been great. Carl in sales and Stephen Evans and TJ in service are such a great pair to work with!. The website is very easy to navigate and find what you are looking for and it is always updated!!! Most RV dealers do not keep their websites updated and are hard to find things. Yep in our opinion you can’t go wrong buying and servicing with MHSRV. More
Great selection at good prices The inventory selection at Motor Home Specialist is the largest in the country and we compared prices and their prices were just lower...plain and sim The inventory selection at Motor Home Specialist is the largest in the country and we compared prices and their prices were just lower...plain and simple. More
xxxxed, completely xxxxed. The garage door/ramp has STRIPPED BOLTS. 2018 Thor outlaw 29h has stripped bolts holding on the ramp... so many other issues I cannot describe; Howev The garage door/ramp has STRIPPED BOLTS. 2018 Thor outlaw 29h has stripped bolts holding on the ramp... so many other issues I cannot describe; However, I know MHSRV knew of electrical issues and DID NOT take the time to fix them properly, yet felt comfortable sailing me down the river, a new owner of a PIECE OF xxxx. Thnx More
Outstanding walk-thru! We had an awesome walk-thru for our new RV today with Arturo. He was extremely knowledgeable and thorough explaining all the features throughout. Best We had an awesome walk-thru for our new RV today with Arturo. He was extremely knowledgeable and thorough explaining all the features throughout. Best walk-thru we have ever had. Arturo is your guy. Thank you Arturo!!! More
Great experience for a couple of RV novices We hail from Hawaii and are first time RV owners. My husband researched new and preowned RVs which led us to MHSRV and Sales Associate Rodney Melton. We hail from Hawaii and are first time RV owners. My husband researched new and preowned RVs which led us to MHSRV and Sales Associate Rodney Melton. We made our purchase in a matter of hours and returned a month later to pick up our 2014 40' Berkshire. You would think making such an important purchase would be intimidating but it wasn't due to the relaxed, casual buying experience. Rodney was the epitome of "no hassle, no pressure". Upon our return, we stayed at MHSRV for three days where Arturo did a great job going through the interior/exterior inspection with us, followed up by multiple visits from Matt Kellam who answered and attended to our every need and concern. Rodney provided some driving instruction and we were off and running. We have now been on the road for only five days and so far so good. Texas is a great place to start with its wide open roads so we're happy campers looking forward to many great adventures . More