Motor Home Specialist

They wont answer the telephones let alone return a call. Terrible experience and I wont buy there again. After sales customer service sucks. Terrible experience and I wont buy there again. After sales customer service sucks. More

Bought our new class C Coachmen on Feb. 11, 2022. Took it out for 4 days and then brought it back to fix the punch list that should have been taken care of prior to delivery. Its now April 11, 2022. Took it out for 4 days and then brought it back to fix the punch list that should have been taken care of prior to delivery. Its now April 4 and I still do not have any word on when my coach will be ready. Have left several messages with no luck getting a return call. This is horrible service and I should have read the service reviews prior to purchasing here. More

Kudos to Justin Sanders, Service Manager, Justin, and TJ +1, for giving me a great experience regarding a few things wrong with my new Class C motorhome. They were great today, and Sanders has been super s +1, for giving me a great experience regarding a few things wrong with my new Class C motorhome. They were great today, and Sanders has been super since I originally called. The follow up on a purchase is important to me, and Justin did a wonderful job addressing my concerns. I won’t forget it! Thanks! More

We are EXTREMELY pleased with MotorHome Specialist! Carl, our salesman was very knowledgeable and so helpful and attentive AFTER the sale as well. The service dept CANNOT be beat! Big Justin and Little Carl, our salesman was very knowledgeable and so helpful and attentive AFTER the sale as well. The service dept CANNOT be beat! Big Justin and Little Justin worked magic for us. The attitude and professionalism of all that work there is amazing AND their prices Can’t be best! We highly recommend this company. If u need an RV, look NO FURTHER!! More

Been 1 year since we sold our motor home. We have begged and threatened too get our nearly 4000. Back that we paid cash for’ on a extended warranty, just remember what I am telling you, people from San Ang and threatened too get our nearly 4000. Back that we paid cash for’ on a extended warranty, just remember what I am telling you, people from San Angelo texas More

We were very happy with our salesman, "Cowboy" (Robert Langley) and with everyone at MHSRV. They had the best price, they guaranteed the price on our order, and "Cowboy" kept us informed as the status of Langley) and with everyone at MHSRV. They had the best price, they guaranteed the price on our order, and "Cowboy" kept us informed as the status of our Coachmen Galleria 24Q Li3 4x4 as it was being built. The delivery went great. "Cowboy" made sure everything was ready to go when we got there. We spent the night in their campground, and they came out to answer some questions we had before we left. Give "Cowboy" a call at 817-487-2519 if you are ready to purchase an RV. More

6 weeks to get drop off date. Then 9 weeks to change out water pump No one answers the phone Very friendly staff but service is horrible water pump No one answers the phone Very friendly staff but service is horrible More

We bought our first RV, new from MHSRV (2021 Coachman Cross Trail 22XG). We were VERY happy with the communication we got from the Sales department (Cowboy specifically). We came from out of state to buy Cross Trail 22XG). We were VERY happy with the communication we got from the Sales department (Cowboy specifically). We came from out of state to buy ours and the whole group really took care of us. Being able to camp our RV right there at the dealership after we bought it was amazing. They picked us up from the airport to get to the dealership, took their time with our walk through, had a vehicle for us to borrow while we were camping on site, and were just very pleasant. There were no tricks, nothing was hidden or surprised us, and the whole sales transaction was smooth, comfortable, and easy. We are EXTREMELY happy with the price we paid when we compare it to other sales we see on the internet. We did have some issues with our coach but MHSRV was pretty good about taking care of them. This is our first RV so we did a lot of research and made our own check off sheet, tailored to our coach and brought it with us. That helped a lot. The service department is slow and understaffed. It was a but frustrating to get our service done quickly but it did get done and it was done well. Bottom line, Cowboy was awesome (sales), delivery was good, service was good, and the deal was great. I would have no issue whatsoever dealing with them again. More

POOR SALES SERVICE! CALLED 4 TIMES! EMAILED 3 TIMES ,NO RESPONSE,BUT ONCE SAYING LOVE TO TALK,HATE TO HAVE THEM SELL ONE FOR ME!! RESPONSE,BUT ONCE SAYING LOVE TO TALK,HATE TO HAVE THEM SELL ONE FOR ME!! More

Very incompetent and unorganized. Not sure what happened to this place but will not ever do business with them again. No communication, no emails or call backs, nobody answers phones. Still trying to get mo to this place but will not ever do business with them again. No communication, no emails or call backs, nobody answers phones. Still trying to get money from our rv sale months ago. Maybe its going out of business, not sure but steer clear to be safe. More