Motor Home Specialist

Their price is great. Our salesman was great. They could have been a little better on the walk thru and details of operating the motorhome. have been a little better on the walk thru and details of operating the motorhome. More

After looking online for months, we saw a motor home that came up on MHSRV. Their website is user friendly. We really like MHSRV and their customer service is very professional and friendly! Their financing came up on MHSRV. Their website is user friendly. We really like MHSRV and their customer service is very professional and friendly! Their financing department beat our credit union interest rates. They also helped us get a way better insurance rates as well than our own insurance company. Overall we are very happy with our experience! This was our second time to purchase from MHSRV! More

If you enjoyed Robin Williams, come to MHSRV Just bought a New 2020 Coachmen Leprechaun 300BH hours ago. Mr. Jason Borden, the sale man, was the major reason for us to buy it from MHSRV within 8 Just bought a New 2020 Coachmen Leprechaun 300BH hours ago. Mr. Jason Borden, the sale man, was the major reason for us to buy it from MHSRV within 8 days without any hesitation. Go to ask for him and you will have the most wonderful shopping experience you've never had if you liked Robin Williams, the movie star. More

Great selection. Great salesman. Great finance officer. The process was a lot easier than we expected. They did whatever needed to be done. Thanks guys. The process was a lot easier than we expected. They did whatever needed to be done. Thanks guys. More

Extremely knowledgeable, professional and friendly. Great inventory and willing to show it all to you to help you decide. I will purchase my next RV from them. inventory and willing to show it all to you to help you decide. I will purchase my next RV from them. More

Brian Dunn is my contact person at Motor Home Specialist . Brian is the most reliable service person I have ever met. I have the greatest trust when dealing with Mr. DUNN He is competent, and honest. I own . Brian is the most reliable service person I have ever met. I have the greatest trust when dealing with Mr. DUNN He is competent, and honest. I own an American Eagle Coach by Fleetwood More

Came into the service dept. to set up a service date for my Thor Tuscany coach. My wife & I met Brian Dunn, who was exceptionally attentive and was very personable. We had never been to the dealership befor my Thor Tuscany coach. My wife & I met Brian Dunn, who was exceptionally attentive and was very personable. We had never been to the dealership before, but immediately felt like family (in a good way ... hahaha). Brian was very efficient in quickly setting up our service appointment. Because we had driven 90 minutes from Tool, Texas, we wanted to check out some new motorhomes, so he connected us with salesman Brian Kelley, wo spent better than an hour giving us a tour of the dealership, and looking at some new rigs. Brian Kelley was also very personable and exhibited no high pressure tactics. Again, we felt like family. Thanks to both "Brian's" for a great day exploring your dealership. More

VERY POOR SERVICE / NO COMMUNICATION AT THE SERVICE LEVEL I PURCHASED A LOW MILEAGE LESS THAN TWO YEAR OLD COACH. WHEN IT CAME TIME FOR SERVICE I CALLED AND MADE AN APPOINTMENT, 6 TO 8 WEEKS OUT BUT THAT'S OK I PURCHASED A LOW MILEAGE LESS THAN TWO YEAR OLD COACH. WHEN IT CAME TIME FOR SERVICE I CALLED AND MADE AN APPOINTMENT, 6 TO 8 WEEKS OUT BUT THAT'S OK. AFTER 3 WEEKS I CALLED TO CHECK ON IT AND WAS TRANSFERRED TO THE SERVICE DEPARTMENT OR NON-SERVICE DEPARTMENT. I LEFT SEVERAL MESSAGES AND DID NOT GET A RETURN CALL SO AFTER SEVERAL ATTEMPTS I DROVE 3 HOURS TO SPEAK TO THEM IN PERSON AND FOUND OUT THAT MY PAPERWORK AND COACH WAS LOST SOMEWHERE ON AN OLD SERVER. SO AGAIN THINGS HAPPEN BUT WAS PROMISED THE SERVICE WOULD BEGIN THE NEXT DAY AND WOULD BE QUICK AS IN IT'S BEEN 4 WEEKS SINCE THE TRIP AND STILL NO COACH. AGAIN I CALLED AND HAD TO GET RUDE JUST TO GET MY POINT ACROSS AND ASK THAT MY COACH BE FINISHED. NOW TWO MORE WEEKS AND NO COACH. STAY AWAY FROM THESE FOLKS! THEY ONLY WANT THE SALE AFTER THAT "SEE YA WOULDN'T WANT TO BE YA". More

Customer Service I highly recommend . My experience from start to finish was a really good . They know what they are doing and very knowledgeable about every line of p I highly recommend . My experience from start to finish was a really good . They know what they are doing and very knowledgeable about every line of product they sell . Thank you for taking such good care of my family. More

***STAY AWAY... You have been warned*** Do NOT buy from Motor Home Specialist (MHSRV), RUN!! We bought one-way flights to purchase a new coach from MHS RV only to find out at pick-up two we Do NOT buy from Motor Home Specialist (MHSRV), RUN!! We bought one-way flights to purchase a new coach from MHS RV only to find out at pick-up two weeks later that the coach was not as advertised online. The coach had many items that were still missing and not completely installed, but were itemized on the window sticker, fraudulently misrepresenting the coach and inflating the MSRP. MHS RV acknowledged the missing items, promising to have ALL installed PRIOR to arrival. When we questioned about the partial install, missing equipment, and repair items, the salesman was argumentative and disrespectful, even refusing to remove the charge for another item still missing telling us “it is what it is” and to “take it or leave it.” Ultimately, we were left finding a way back home with our young daughter, who was in tears over the situation. Don’t fall for their scam, because once you are there, they try to pressure you into quickly signing paperwork, making you feel stuck and that your only way home is in the coach. Also, do not buy into their filtered 5-star reviews and lies on their website. They publicize as a family company, stating they “…will always treat you and your family with the utmost respect and appreciation…” yet offered no compassion, leaving our family stranded to find a way back home. The truth is in the numerous 1-star REAL reviews and the “F” Better Business Bureau rating, just look outside of their website for reality of the nightmares others have experienced at MHS RV! More