
Motor Mile Subaru
Christiansburg, VA
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My 2022 Subaru Ascent has been acting like the battery isn't working well. A couple of nights ago I went to start the car and it wouldn't start. I had to be jumped. The next morning I went to Shelor Subar isn't working well. A couple of nights ago I went to start the car and it wouldn't start. I had to be jumped. The next morning I went to Shelor Subaru Service to see what could be done. Chris told me that if I could drop it off they would have a Subaru Specialist check it out. A few hours later I received a call that my vehicle was ready and the battery had been bad. Not only did they replace it but they replaced it with a better battery. Thanks Shelor Subaru Service for keeping my family on the road and safe. More
Christopher was absolutely amazing. He took his time made sure I understand what he was doing and what they were going to do and if there were any surprises he would talk with me about He took his time made sure I understand what he was doing and what they were going to do and if there were any surprises he would talk with me about it before it was done. But didn’t give me a price for oil change just tire rotation. I was a little upset at the price though. It was my first service for the car and I wasn’t expecting it to be the price it was. It was a brand new car purchased from Shelor Subaru. More
Checked my Subaru in with Brian & let him know my son was with me & I could leave my Subaru and pick up later. He let me know by text my total to fix my issue & also fixed two recalls - another problem came with me & I could leave my Subaru and pick up later. He let me know by text my total to fix my issue & also fixed two recalls - another problem came up with my tire & I was able to get that fixed as well. No one really likes to pay for expensive car repairs - the service was excellent and worth what I paid. It was also completely in time for me to pick up my daughter from school. Thanks so much Michelle More
Everyone was very pleasant and helpful, eager to work with me, and patient in explaining things to me. It was an overall great experience! with me, and patient in explaining things to me. It was an overall great experience! More
Very nice experience. Wait time was minimal. Steven with the Subaru department was very helpful. He didn't try to sell us anything we didn't want. Wasn't pushy at all. He Wait time was minimal. Steven with the Subaru department was very helpful. He didn't try to sell us anything we didn't want. Wasn't pushy at all. He was very informative and got us exactly what we wanted. More
These guys and girls went over and beyond my expectations for a car dealership experiance! Thanks for keeping it quick and worryfree!!! for a car dealership experiance! Thanks for keeping it quick and worryfree!!! More