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Motor Werks Cadillac

Barrington, IL

4.9
861 Reviews
Meet One & Only exclusively at Motor Werks Cadillac. The only way you will ever want to buy or lease a vehicle ever again. Only one price, one person, and in around an hour.
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18 E Dundee Rd

Barrington, IL

60010

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Showing 861 reviews

July 12, 2020

Don’t waste your time I just work here...yup that’s what the salesman said a lot...It took us so long to get answers from them on the deal..which We might as well gone to C More

by Lesapam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 13, 2020 -

Motor Werks Cadillac responded

We are sadden to hear you were not happy with your recent experience with us. All our vehicles are priced very aggressively to the market value. A price was agreed upon with repairs for a dent and another that was request later. GPS upgrade was not included in this price and not agreed upon for us to absorb the cost. We are very upfront and transparent with our customers. We strive to meet our customers expectations but not all requests can be accommodated. We do appreciate our business. Thank you.

Jul 14, 2020 -

Lesapam responded

I was more upset about how disorganized he was and how much wasted time for a CASH deal then Anything else 7 hours

Jul 14, 2020 -

Motor Werks Cadillac responded

Thank you for additional feedback. We have reached out to the management team at our Cadillac dealership to address this. We have set expectations on the experience our teams are to be committed to. Motor Werks values your time and business. We apologize that the experience was not timely. A Cadillac member will contact you. Again, thank you for sharing. We do look to our customers feedback for areas of improvement.

July 11, 2020

I came looking for a 650I convertible. I found one that I had to have at Motor Works Cadillac in Barrington. I had the pleasure of working with Izabella. She was super easy to work with and helped in ever More

by Larrym2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudiu Timoftica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Jul 13, 2020 -

Motor Werks Cadillac responded

Thank you for taking the time to share your feedback with us. We are thrilled you were happy with your experience working with Izabela, Claudiu and Rick. The customer experience is the number 1 priority for us. Congratulations on the purchase of your 650I BMW. Enjoy and Welcome to the Circle.

July 07, 2020

Exceptional Purchasing Experience My name is Jerry Carpenter and I had the AMAZING opportunity to purchase my new Certified Cadillac XT-5 today (7/3/20) at MotorWerks Cadillac of Barri More

by JerryCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bennett
Jul 09, 2020 -

Motor Werks Cadillac responded

We are thrilled Scott exceeded your expectation on your vehicle buying experience. Congratulation on the purchase of our XT5! Thank you for choosing us to earn your business. Welcome to the Circle.

June 27, 2020

Jim Novak was awesome. Went over everything and was super nice. Absolutely the best sales person I have ever dealt with. The dealership was nice too BUT we were there for over 5 hours. It was a super slow pr More

by EddieB
Recommend Dealer
Yes
Employees Worked With
Jim Novak
Jun 29, 2020 -

Motor Werks Cadillac responded

Thank you for your feedback. We are thrilled you were happy with your experience working with Jim and the assistance he provided. Thank you for choosing us to earn your business. We are looking into way to improve on the length of time when we are busy. Enjoy your vehicle purchase. Welcome to the Circle.

June 24, 2020

Worth the drive and an outstanding staff! They had a Worth the drive and an outstanding staff! They had a great selection of Certified Cadillacs! They checked every box for my family and I and we’re so More

by Joan
Recommend Dealer
Yes
Employees Worked With
Heriberto Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash
Jun 25, 2020 -

Motor Werks Cadillac responded

Congratulations on your purchase! We are thrilled you were happy with the buying experience working with Herb and Rick. Thank you for taking the time to share your feedback with us. We wish you many happy mile in your Cadillac! Welcome to the Circle.

June 21, 2020

PERSONABLE FRIENDLY AND COURTEOUS WITH A NO NONSENSE AND FAIR APPROACH TO GETTING A DEAL DONE. MANY FOLLOW UP CALLS TO MAKE SURE THINGS WERE PROGRESSING FORWARD More

by tomgmour
Recommend Dealer
Yes
Employees Worked With
Greg Barone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Motor Werks Cadillac responded

Thank you for sharing your feedback with us. We are thrilled you were happy working with Greg and the customer service he provided. Enjoy your vehicle. Welcome to the Circle.

June 20, 2020

We came to Barrington to buy a XT5 and they had plenty of inventory. Excellent experience with Rick the GM and Yanny in sales. Great price great treatment. More

by 10281
Recommend Dealer
Yes
Employees Worked With
Rick Ayash, Yaniel Gonzalez
Jun 23, 2020 -

Motor Werks Cadillac responded

Congratulation on the purchase of your XT5. Thank you for sharing your feedback with us. We are thrilled you were happy with the experience working with Yanny and Rick. Enjoy and Welcome to the Circle.

June 20, 2020

Purchased a new car I recently purchase a new car from Cadillac Motor Werks In Barrington and the customer experience was fantastic. Scott in sales was great to work with More

by Bill C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudiu Timoftica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ayash, Scott Bennett
Jun 23, 2020 -

Motor Werks Cadillac responded

We are thrilled you were happy with your experience working with Scott, Claudiu and Rick. Congratulations on your purchase. Thank you for sharing your feedback with us. We look forward to working with you again. Welcome to the Circle.

June 18, 2020

Customer service representative Isabella was fantastic mr. C in finance department is incredible. My wife and I love this dealership. If you want a Cadillac you must go there. You will not be disappoin More

by morganmanjr
Recommend Dealer
Yes
Employees Worked With
Claudiu Timoftica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Motor Werks Cadillac responded

Thank you for the wonderful feedback. We are thrilled you were happy working with Izabela and Claudiu. Enjoy your new Cadillac. We look forward to working with you again. Welcome to the Circle.

June 18, 2020

This is the BEST car dealership never . Big shout out to Claudiu Best financial manager never / and Izabela is the best client advisor love you guys. More

by sly442005
Recommend Dealer
Yes
Employees Worked With
Claudiu Timoftica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izabela Oglodzinska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Motor Werks Cadillac responded

Thank you for your wonderful feedback. We are thrilled you were very happy with your experience working with Izabela and Claudiu. They both love working with their customers and providing great customer service. Thank you for sharing. Welcome to the Circle.

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